Houzz is the new way to design your home.
59,906 This client Home Design Photos
conversation. Many architects and designers mistakenly assume that the interview process is one-sided. The client interviews the designer, who then answers the client’s questions, leaving the client to decide whether or not to hire the designer. Not only is it a wrong assumption; it’s a missed opportunity
“tells” in an initial client interview takes time to develop, and certainly you’ll miss some, but trust your instincts and hone this skill; it will serve you well.Take action: Anticipate your client’s questions, concerns and insecurities; develop an interview strategy; gather client-specific interview documents
that meets your design sensibilities and brand’s mission. If it doesn’t, you’ll not only be doing yourself a disservice, but you won’t be meeting the client’s objectives either.Personalities. The interview is a time when, typically, people are on their best behavior. If you see evidence of a personality
to answer your client’s question about them. You might pivot it into a conversation about value by saying something like, “While our fee is higher than many in the area, our homes typically are appraised at 20 to 25 percent above standard homes at project completion.” Focus on the client. The overriding
overriding theme of the meeting should revolve around the client’s particular project brief and problem, and how you’re best positioned to solve that problem. People buy solutions, not egos. A potential client cares a great deal about how well suited you are to address his particular design problem and a whole
site plan or research the resource protection area the client’s property is bounded by, or thought about a view easement deed restriction or the surrounding topography. Offering these things up for discussion may be the thing that tells the client you’re the right person for the job.
Kenig Residence Stairs
introduce yourself and your brand. Most clients who commit to a face-to-face interview have perused your website, have read your firm bio and are familiar with the type of work you’re capable of doing. Try not to reiterate what you’ve already said on your website. Clients are looking for a deeper connection
without its seeming like grandstanding). Doing this educates the client on the way you work, and it removes some of the tension from the room. Talking about what you love to do should incite passion and confidence in you and (by design) the client. Most people are unfamiliar and intimidated by the process
working with an architect or a designer — this is an opportunity for you to set the client at ease.Chemistry. Perhaps most important, the interview is a chance for both of you to gauge personal chemistry. Very few clients will hire you without feeling a personal connection to you. The interview is a chance
Northern Virginia Landscape Architecture and Construction
Metes & Bounds Landscape Design was established in 2004 as a landscape architecture firm dedicated to providing full-service design/build solutions for residential properties.
Blue Forest UK Ltd
Blue Forest Tree House
Greece, he soon put his design vision into practice, building a tree house within the gardens of one of his client’s estates.Payne chose a site among a collection of mature pine trees near the client’s main home and not far from an existing children’s play area. Houzz at a GlanceWho plays here: A couple
Deirdre Doherty Interiors
and Steel With a Mediterranean Twist Before the remodel this bank of French doors was one small window. The doors made the room much lighter, and the client can enjoy the view of the backyard while soaking in the tub. A new Juliet balcony allows a more direct connection with the outdoors.Doherty notes that
Before the remodel this bank of French doors was one small window. The doors made the room much lighter, and the client can enjoy the view of the backyard while soaking in the tub. A new Juliet balcony allows a more direct connection with the outdoors.
Before the remodel this bank of French doors was one small window. The doors made the room much lighter, and the client can enjoy the view of the backyard while soaking in the tub. A new Juliet balcony allows a more direct connection with the outdoors. Doherty notes
Your client should always be informed of any schedule changes. This is really important, because depending on the fee structure, they can have a significant impact on the final cost for a client, your profitability and ultimately your reputation. Nurturing
always have prospective clients contacting you via your website or by email. If you don’t have SOPs to address these messages, you’ll spend a lot of time answering the same questions. Figure out a means of processing inquiries that makes sense. You might direct people to a new client funnel, where they provide
up-to-date and won’t require more than a minute of your time to respond.Automated systems like this can enhance the experience from both the client and business sides. Clients will be directed through a logical series of steps to prequalify them. If you ensure they’re a good fit for the work you do before you
House & Homes Palm Springs Home Staging
operating procedure (SOP) for moving forward and following up with that client. Just as your marketing framework is a work in progress, so too is the new-client SOP. The goal of the SOP is to have everything on hand so that when a new client contacts you, you’re ready to personalize, compile and send the documents
the client was referred to you: the web, a friend, a Realtor, a contractor. Keep a spreadsheet or folder with this information in it so you can fine-tune your marketing efforts.Take action: Develop your new-client SOPs and templates. Include at a minimum the following (branded) documents:Client contact
contact informationProject type, location and directionsProject brief and initial notesProject scheduleProject budgetNew client package of materials (process, fees, expectations, contract etc.)References (develop but don’t send just yet)
The Porch House located just west of Springfield, Missouri, presented Hufft Projects with a unique challenge. The clients desired a residence that referenced the traditional forms of farmhouses but also spoke to something distinctly modern. A hybrid building emerged and the Porch House greets visitors
to an audience.” As designers, we understand that we are also creating a piece of our client’s identity. Thus, our work is defined by each client’s independent needs, not a unified style or time period. Every client and program requires a unique logic of creation; the only consistent ingredient of our
like a fireplace, bench. p>The Porch House located just west of Springfield, Missouri, presented Hufft Projects with a unique challenge. The clients desired a residence that referenced the traditional forms of farmhouses but also spoke to something distinctly modern. A hybrid building emerged and