I have that cabinet too, this is what the extra piece looks like. It slips in the the loops on the side of cabinet and the glass fit above the two wings. Except I have yet to find these in any hardware store but I'm still looking. Good luck

i'm having the same problem with the PB kensington medicine cabinet with the exact same problem. it came with a mini L shaped metal piece with a rubber pad but i only had 1 and then lost it trying to find something at Lowe's that would work. i think you can take a thing strip of metal and bend it with pliers into an L shape and add a clear rubber foot/ pad (you may need to cut it down). the glass shelves then sit on it. good luck!

by the way, customer service won't help since the brackets don't show up as a replacement part... and if you bought it at the outlet which is what i did too.

Hi - I'm having the same problem, but I purchased my vintage style medicine cabinet from Pottery Barn online and the shelf supports are missing from the box as well. Thanks for posting a pic of the clip! If anyone finds replacement parts, please let me know. Needing all six.:) We are in Canada and would have to drive the medicine cabinet back to the US to get a replacement unit.

I have been calling PB once a week to try and get replacements. I thought my contractor threw them out-maybe they were never in the box? This is too expensive to be missing pieces! I am out of my mind that I cannot use this cabinet.

I am debatiing what to do. Just hoping they do the right thing. The customer service people have been helpful but no one can get the pieces! This cabinet was $350. I would never pay more money to have glass shelves made!

Pottery Barn came through! They could not get the missing pieces from the manufacturer. So they sent me another mirror! Because mine was already installed, they told me to take the pieces I needed, wrap up the box and they sent UPS the next day to come get the mirror! I can now use my medicine cabinet!

I too have the same problem. Found them on a web site called Architectural Salvage Inc. Just wrote them, waiting for an answer. You guys have made me feel like I'm not alone. We should talk to Home Depot about selling them. Sure theirs others like us.

You have to get the ones pottery barn has. The others will not fit. I would contact Pottery barn

wow moved into a condo with the cabinets with no shelves or clips like the ones you are talking about if anyone finds the clips and the shelving let me know. my e-mail is rberry1209@gmail.com

I had to contact Pottery Barn and they sent me new ones.

Has anyone had an issue with the mirrored door on the Vintage Recessed Medicine Cabinet from PB not having enough clearance on the wall the cabinet is mounted in, that the door hits the wall and won't open a full 90 degrees? We just got ours and are installing them now and the door only opens about 60 degrees and then the bottom left corner hits the wall and leaves a mark.

Hi eschannep,

we are having the SAME exact issue. We had our professionally installed and even the contractor was surprised. Not sure what we are going to do. Can you tell me if you figured out a solution? Thanks!,

Would love to see if anyone else found these clips. We remodeled a small bath and the old medicine cabinet and had 3 clips and no glass shelves so I am need of at least 3 clips and 3 glass shelves if anyone knows who sells them. Thanks!!

Thinking of getting this. Did you figure out the install issues?

I found the clips!! http://www.bascoinc.com/ $1.50 per pair, specify piano hinge or european hinge

If anyone has not found the clips I have enough for two shelves out of an old medicine cabinet I am throwing away.

I have the same issue with a jenson medicine cabinet! going crazy trying to find them, have had cabinet in for a year with no shelves because I don't have the little clips that slide in

katkiki would love your clips...i am at lppkids@hotmail.com

I just installed a vintage Miami Carey Medicine Cab. Any one have these Aluminum shelf brackets?

Please note that while the information "I found them" and Basco is in this post we do not supply our components on any other brand. We apologize that if a home owner was able to purchase them it was in error and is no longer permitted. A photograph of our label and a photograph of a shelf clip is required now to purchase them. Basco.

anyone ever find a solution to this?

Please help with the support clips. I have this same problem too. Has anyone figured out where to get these clips? I need six pairs.

I am also in this club. Purchased the cabinet a while ago for a house renovation project that got delayed due to Covid. My contractor finally installed the cabinet, but the clips were missing. It is worthless without the glass shelves. Was on the phone with Pottery Barn for over an hour yesterday trying to come up with a solution, but no luck! This is insane!

I went to my hardware store and bought some plastic tubing, which I split and cut to fit the ends of each shelf. I’ve been doing well for several years now

Does the tubing just rest on the slats?

Yes. The little loops that would hold clips protrude enough to hold up the shelf.

Great, thanks!

I am in a similar predicament except I don't have the glass shelves, either. Has anyone had any luck purchasing replacement shelves from PB?

Hi! I too have the pottery barn vintage medicine cabinet. I wanted to add a 3rd shelf to mine, and found brackets on eBay 15mm x 11mm x 12mm Fixing Clip Bracket Holder Right Angle w Suction Cup 50Pcs 714998085696 | eBay. The eBay brackets are the same size, but stainless rather than bronze colored, and they have a suction cup rather than a tiny foam pad. Otherwise, I think these are a perfect fit. The photo are the clips that came with the cabinet.

Brackets arrived and they fit beautifully! Top photo is of the brackets that came with the cabinet. Lower photo is of the replacement brackets.

Pottery Barn Item no. 4501433

"Vintage shelf Pegs"

OMG same issue all these years later! 1 kit not in sealed box. Pottery BArn not so helpful.

found on amazon with link above. Actually bought 2 cabinets . Just missing 1 set of screws and 8 pegs. Thanks for all the ideas.

The brackets/shelf rests that came with my PB outlet cab are identical to the ones posted above in black/bronze w/ the plastic pad, just white. However, they do NOT engender any confidence of the shelf remaining in place safely and securely since the shelves are 17 3/4" length, which is too short and they are too thin! They should have been 18" or 18 1/16". So, I went to a local glass shop, had 4 shelves cut in 1/4" glass and they seat MUCH better on the brackets - $12 for four 1/4" thick glass shelves. The fellow at the glass shop said the shelf I brought him from the PB cabinet, was NOT tempered glass and that most med. cab. shelves aren't. I'm currently experimenting with the suction type brackets from Amazon to get something even more secure than a longer and thicker shelf: https://www.amazon.com/dp/B0B28ZGP84?psc=1&ref=ppx_yo2ov_dt_b_product_details

Truly unconsiconiable that PB has not remedied this design flaw in that it's dangerous as is. There should be something the shelf slides into to hold it in place rather than it resting on something, I love the cabinet and while it's good-looking and substantial - it's truly unsafe and an expensive mistake that I will continue to try and remedy. If this were to be used in a child's bathroom I'd remove it immediately. Good luck to everyone with their remedy endeavors.

These clips fit perfect from Amazon !

Pottery barn was useless they are the worst