Cambria
Tile, Stone & Countertops
Cambria Torquay from The Marble Collection traditional-kitchen
 

Cambria Torquay from The Marble Collection

Designed by Khachi Design Group
URL
http://www.cambriausa.com

This photo has 10 questions

simplysusan wrote:
Please share the type and color of the backsplash, Thanks,
   Comment   May 19, 2014
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PRO
Cambria
Hi simplysusan! The backsplash used is the same material as the countertop, Torquay from Cambria's Marble Collection http://j.mp/1o1LXrz. We have also attached a photo with the detail of this design. Please let us know if you have any additional questions or requests. Thank you for reaching out!
May 20, 2014 at 5:57am   
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minecraft360 wrote:
Cracks in countertop - I had the Cambria Torquay installed in my kitchen and on day 5 of having it, i noticed several cracks which I discovered on the countertop behind the sink. There was also a chip that was glued in by someone. The Cambria rep said they were folds or creases that appear in the surface and are not cracks. I have pictures that i showed three other fabricators and all said they were cracks. There is no way a chip can just appear, the Cambria rep and the installer were working together to deny the damage. Maybe Cambria can explain why a chip and several cracks would be a crease or fold that naturally occurs in their product. That was the explanation given to me by the Cambria Representative. Sounds like they changed crack to the words crease or fold as a way of avoiding customers claims. The installer took it back and gave me a refund, but the the Rep was out of line with some of his comments. I loved the Torquay, but I will never spend my hard earned money on this company again.
   Comment   April 9, 2014
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1pumpkin
Minecraft360 and pumpkin are the same person, I'm sorry I forget my password sometimes and have to reset it. The countertop was taken out, I don't have it anymore. I do have the pictures of it. There is no reason to speak with a Rep anymore, I'm getting a new counter installed soon using a different company. Also, my cracks were different from the other review. They started at the back up of the countertop where it meets the wall behind the sink and a piece was chipped and glued by someone. I'm not saying the piece was damaged by Cambria, but obviously someone tried to cover it up. The Cambria Rep denied it was even damaged when it is very obvious to anyone who looked at it that it was.
April 10, 2014 at 7:46am   
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Cambria
Hi 1pumpkin, thank you for getting back to us. We are sorry to hear this and apologize for any frustration this situation may have caused. You are always welcome to have us connect you with a Cambria Customer Care Representative if you wish. Thank you.
April 10, 2014 at 2:16pm     
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Karen Suda-Cederquist wrote:
This product cracked in 2 weeks, why won't you stand by your product? - The Cambria Torquay was installed in my kitchen and 2 weeks later it cracked on the corner. I contacted the installers and Cambria immediately. Why aren't you willing to stand by your products?
   Comment   February 25, 2014
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angelagreco10
Dear Cambria - yes, I was made very aware of your disclaimer the first time I tried to work with you to get this issue resolved. So, while your disclaimer "cracks are the result of force, pressure, direct or sustained heat, thermal shock, improper support or a combination of these factors" is ironclad coverage for Cambria, it very much brings ME back to square one as I have absolutely no way of proving there was no force, pressure, direct or sustained heat, thermal shock, or a combination of these factors. Furthermore, I am not interested in having you come back to fix (or as you worded it 'finish work'), for a second time, your counter top that should have never cracked in the first place. Rather than continue to go in circles with you, I'll just continue to save and replace the counter top when I can.
July 2, 2014 at 8:09am   
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Cambria
Hi Angie, thank you for getting back to us. Should you change your mind, please let us know and we will coordinate a site visit. Thank you.
July 2, 2014 at 7:07pm     
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mrsbtag wrote:
thickness - what is the thickness of this quartz slab? is it a mitered or just squared edge? thanks
   Comment   November 26, 2013
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Cambria
Hi mrsbtag! This is a 1/8" step-down custom edge profile designed by the homeowner. The thickness is 3cm. Thank you!
November 27, 2013 at 12:48pm   
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mrshilz wrote:
Cutting board? - ?
   Comment   May 12, 2013
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Cambria
Hi mrshilz! This cutting board is from Homesence and is made of Acacia. We thought you might like this similar Acacia cutting board http://j.mp/10EdI9w or this Walnut cutting board http://j.mp/12uAAKy from Williams Sonoma. Please let us know if you have any additional questions or requests. Thank you!
May 13, 2013 at 10:31am   
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Ann Koehler wrote:
Seam on countertop - It looks like there is a seam on the edge of the countertop. It is very noticeable around the sink. Why was this done?
   Comment   May 1, 2013
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Futuro Futuro Kitchen Range Hoods
Rhoda's right - the countertop edge echoes the moulding on the cabinet doors.
May 2, 2013 at 12:32pm   
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Cambria
Hi Ann! Thank you for reaching out. Rhoda is correct, this was a custom decorative detail that was chosen by the client. Please let us know if you have any additional questions. Thank you!
May 2, 2013 at 1:34pm   
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lawschool wrote:
Torquay from The Waterstone Collection. - can i get this product in northern california....? especially north of napa.... thanks much jan
   Comment   March 12, 2013
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Cambria
Hi Jan! We’re excited about your interest in Cambria. Cambria is distributed through select kitchen and bath dealers across North America. To find a retailer closets to you, please visit the Dealer Locator on our website http://j.mp/rHHAux. Please let us know if you have any additional questions. Thank you!
March 15, 2013 at 10:39am     
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marciavlow wrote:
Other options than Torquay? - I am painting my cabinets white and Torquay is my favorite color, however, my floors are beige tile. Would this look OK, or should I go with another color?
   Comment   January 22, 2013
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Cambria
Hi Marcia! Torquay would certainly complement your beige floor tile, however we encourage you to visualize your kitchen with our Dream Board: http://j.mp/SDdi3S. We'd love to know what Cambria design you end up choosing. Thank you for reaching out!
January 24, 2013 at 8:35am   
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pamjmeldrum wrote:
Is this Torquay counter top from cambria the grey markings seem more subtle is it honed or something?
   Comment   August 30, 2012
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Cambria
This is Cambria Torquay, however we do not hone any of our surfaces. Thank you for connecting!
November 14, 2012 at 8:38am   
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kmatthews wrote:
What color are the kitchen cabinets?
     Comment   August 12, 2012

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