Closed on a Terrawise home in January 2021. In short, I do not recommend them. The house is for the most part well built, and is very energy efficient. However, their customer service is awful. They do not communicate with you, letting calls, emails, and texts go unacknowledged. I had to repeatedly visit their office in person to call attention to these issues, yielding only sluggish progress. Their warranty portal is non functional. My year end punch list was never completed despite repeated attempts to get them to schedule repairs. Even worse, I am embarrassed by the way they treated my neighbors during the build. They were nothing short of bullies, and Springfield residents deserve better treatment from their neighboring business. They are not the friendly, thoughtful neighborhood builder they appear to be in their marketing. The decent build quality of the house is the only mildly redeeming reason they earn 2/5 stars. Every other aspect about their home ownership experience has been a disappointment. I would not buy another Terrawise house.