Flooring & Granite By Silvas

Mu husband and I had to get repairs done in our home due to flooding and to say that this company made the process amazingly easy would be an understatement! The work done in our house is nothing short of perfect - high quality through and through. Not only is their work high quality but they way they do business is too. Jo Anne is the epitome of class and professionalism. In the past I have been burned by contractors but I trust Jo Anne and this company implicitly - they are honest and communicative. You will never have to worry because they are 100% professional. I am truly grateful for this company helping restore my home and for making the process so enjoyable. I assure you that you will not be disappointed. HIGHLY RECOMMEND!!

Gave Joanne Silva thousands of dollars to remodel our bathroom. That was on October 10, 2016. After she went on vacation to El Paso for a week and to Mexico for a month she continually made excuses for not completing our project. In January 2017 she said she was cutting us loose and left the job with everything torn out of our bathroom and only the tile floor and a unfinished wood vanity installed without a top. No toilet, no tub, no cabinet doors, no sink, no fixtures and no pluming. After many attempts to reach her through telephone and her family she said she was cutting us loose. She took our money and left us with a gutted bathroom. I had to hire new contractors and pay thousands of dollars more to the new contractors to complete the job she abandoned. So far all attempts to recover my money from her have failed. Please be careful about giving any money up front to this company.

My husband and I took on the task of gutting our kitchen. We'd gotten most of it finished when his new project at work demanded lots of overtime. We had started the backsplash but decided to hire someone to finish it. A neighbor recommended this company. Joann was easy to get ahold of and easy to work with. They quoted us a very fair price and got to work immediately. We had one minor hiccup on our part. We ended up being short 10 pieces of tile and when we tried to get more, we found out it had been discontinued. Joann was quick to provide alternative design ideas and Salvador was not phased by having to do something different. The backsplash looks absolutely amazing! We couldn't be happier. Next year we're going to gut our bathroom and plan to use them again!

Finally got my house back in order to show off my beautiful new flooring and give a big thank you to Flooring and Granite by Silva out of Coppell. They totally finished the job in 7 days, and it was a big job, replacing tile, hardwood and carpet with this beautiful new porcelain tile that looks like rich, warm wood. Its so easy to clean and is super durable especially with pets and children. I highly recommend this family owned business!

We used Flooring & Granite by Silvas to do our kitchen counters and fireplace hearth, and we could not be more pleased with the results! Jo Anne was extremely patient with us in helping us select a material, and in scheduling the templating and installation around our complicated renovation schedule. We will be using them again once we get to our bathrooms, and we would highly recommend them!

They were very responsive and helped us meet tough deadlines in the beginning of a large home remodel(December 2014) Upon finishing the master bath in May 2015, the installers broke the marble backsplash and poorly repaired it on site (first photo). The team left without informing us. It took repeated attempts to get any response from this company to correct the problem. They came to repair (finally) and installed another broken backsplash- this time broken and repaired before they installed it as the seam looked like a clean break. Once I noticed the seam, it took another couple of months to get any response from the company. At that point, the company responded saying that marble is very soft and has veins and cracks. (this was never a discussion at any point of the project) The marble is soft. And, it was quite expensive. The master bathroom remodel was extremely expensive using only top-of-the-line fixtures and materials. Now, we have a seam where there shouldn't be. Company also responded that they would contact me within the month to repair. That was in August 2015. We have never been contacted despite yet another very polite email request asking for Ms. Kloeneck to contact me. We will be taking this company to small claims court since we cannot seem to get any resolution or response. Please do your research prior to using this company!

First let me say how excited I am as a mom to come home and see my beautiful kitchen that was just completed by Flooring & Granite by Silvas! They helped install beautiful granite countertops and backsplash. Everyone is so great to work with and very professional. They did an amazing job and finished in great timing. Their quality of work and skill knowledge truly shines when my family and friends see my kitchen. I will continue to use Flooring & Granite by Silvas for future projects in my home. I love showing off my kitchen and knowing the job was done with quality, precision and professionalism you will want to contact them as well!

I used this company to install granite counters in kitchen and two baths. They did an awesome job. They were great to work with and made the process painless. They kept me well informed of the entire process and completed the job on time .

We located Joann on Angie's List and were impressed with the positive reviews. We called her and she offered to come to our house the following day to discuss our expectations for this remodeling project. We had been contemplating this project for some time but we were a bit hesitant after hearing that we may be without a kitchen for several weeks in addition to incurring a cost of approximately $30K. When we explained our goals with Joann she indicated she would be able to get the entire job done in 2-3 days at a cost under $10K. This was by far the most efficient estimate we had received so after considering the matter for a few days, we contacted Joann and told her we were ready to proceed. We signed the contracts and gave her half of the total cost as a deposit. When the job started the following week there were no surprises. The workers were polite and efficient. We had new countertops, sinks and fixtures in both bathrooms and the kitchen in addition to having a new cooktop and hood installed. All of the work was completed in a day and a half. We were without a kitchen for one evening but that was fixed first thing the next morning when the plumbing portion of the project was completed. Once we were satisfied with the work we gave Joann the balance due. A day after the project was completed, Joann contacted us to confirm that we were still satisfied with the results and we assured her that we would. So far we have received nothing but compliments on our new kitchens and bathrooms and we are delighted. We intend to contact Joann again the next time we plan on additional home renovations.

We had some water damage that caused our engineered wood floors to buckle in the den . I immediately called Jo Ann Silva for help!! We had used them in the past to remodel our master bath , and were very happy , so I knew she would get our floor fixed promptly and right.!! And I was not disappointed, there was a man out that weekend to see the problem and discuss the best way to fix it. I had an estimate within 48 hours and work started that next week. The men were very courteous , and made mimimal mess while they worked. I love my new floors!!! We decided to go with natural wood floors and I am so happy we did!! I cannot give a high enough rating for this company !! I would recommend them for any job needed in a home. And I will call them in the future if we have any more problems in our home.

We have already referred friends to Flooring & Granite because of the complete satisfaction we have in all that they did for us. They were flexible to work with our busy schedule, great in their regular communications, accommodating when we wanted to make a change in our design or needed to delay work and overall just the kindest, most compassionate folks you could imagine. And the level of their work? Unbelievable! We had a third party company come in to install our bathroom shower doors and the onsite rep marveled that he hadn't seen quality tile workmanship like ours and asked for contact info for his own parents bathroom. That's one professional acknowledging the quality of work of another. We would hire Flooring & Granite by Silvas in a heartbeat for our next project and think JoAnn is just an awesome owner and businesswoman to boot!

We replaced a marble counter top in a bathroom and added new quartz counter tops in our kitchen. After getting a number of estimates, we chose Jo Anne of Flooring & Granite By Silvas both on price and her high reviews. The reviews could not have been more correct. We were exceptionally pleased with the quality of work, speed, price, and responsiveness. We gladly recommend Silvas without any reservation whatsoever. Thank you!