Imperial Tile & Stone
Countertop Sales, Custom Countertops, Laminate Countertops, Marble Countertops, Metal Countertops, Natural Stone Countertops, Quartz Countertops, Tile Countertops, Tile Sales, Tile Supplier, Tile Showroom
Bel Air, Beverly Hills, Brentwood Los Angeles, Burbank, Encino, Glendale, Granada Hills, Hollywood, La Crescenta, La Crescenta-Montrose, Lake Balboa, Los Angeles, Mission Hills, Montrose, North Glendale, North Hills, North Hollywood, Northridge, Pacific Palisades, Pacoima, Panorama City, Porter Ranch, Reseda, San Fernando, Sherman Oaks, Studio City, Sun Valley, Sunland, Sylmar, Tarzana, Tujunga, Universal City, Valley Village, Van Nuys, West Hollywood, Winnetka
I apologize that your not happy with your tiles. I remember visiting your project back in 2012 to inspect your Carrera basketweave mosaic, Carrera Marble is a natural stone which is composed of different minerals and iron. As I stated at the time as well as in our invoices the yellowing can occur because of many different reasons such as your water or a cleaning agent that can create a reaction in the stone. At that time I worked out with your contractor that he would replace the material and I would supply everything needed including new Carrera marble and necessary installation materials which was done. I was not aware of any issues after that was completed but would be happy to look into it again if needed.
You may contact me at 818-764-8453