Upscale/Full-Home Renovations, Custom Estate Homes, and Custom Infill Builder.
Creating an Exceptional Customer Experience
Our commitment to providing our Client Families with an exceptional customer experience starts from their first interaction with Pinnacle, whether that is virtual or in person. We want to change the paradigm when the consumer thinks of our industry by providing a Renovation or Custom Build experience based on trust and most importantly one that is enjoyable.
Integral to providing the very best to our Client Families is the insight gained from the honest feedback gathered from every Client upon project completion by a third party survey firm. These Client surveys provide the opportunity to continually improve and enhance Pinnacle’s build process, keep management informed and ensure quality and excellence. The Client feedback in many ways drives project completion and enhances Pinnacle’s corporate culture. As well, the results are used for training Employees, Suppliers and Trades. For Pinnacle, creating the ultimate Client experience speaks volumes, translating simultaneously into Customer loyalty and with loyalty comes the highest form of praise – referring Clients!
No matter what Builder you choose for your project, we believe you deserve to be properly educated by an authority in the industry; our goal is to help provide you with the resources necessary to help you navigate your way to a successful Renovation or Custom Home Build. These resources are designed to help guide you in what you should expect in all stages of your project – Before, During and After your Renovation or Custom Home Build.
Services Provided
3D Rendering, Architectural Design, Architectural Drawings, Basement Design, Bathroom Design, Bathroom Remodeling, Building Design, Custom Home Bars, Custom Murphy Beds, Demolition, Energy-Efficient Homes, Floor Plans, Green Building, Home Additions, Home Extensions, Home Remodeling, Home Restoration, Home Theater Design, House Plans, Kitchen Design, Kitchen Remodeling, Landscape Plans, Laundry Room Design, Lighting Design, Lighting Installation, Mudroom Design, New Home Construction, Outdoor Kitchen Construction, Pool House Design & Construction, Porch Design & Construction, Site Planning, Site Preparation, Space Planning, Sunroom Design & Construction, Sustainable Design, Swimming Pool Construction, Universal Design, Custom Homes
Areas Served
Calgary
Awards
2021/Client Insight Awards a 0.8 NPS Score,
2021/Client Insight awards a 90% Rating & 4.6 of 5 Stars
2020 Readers Choice GOLD Award 2020
2020 North American Business Award
2012 BBB ETHICS Award nominee
2011 BBB Ethics Award in Small Business Category
Category
1 Comment