Justo Delivery

Waited for the 72 hour call to set a time to deliver. Never got it so I called and they said today, I waited all day for 3 different delivery times so of course I took the whole day off work for them to get to my place at 530. (First they said 1:30 then 3 then 5)Eventually when they show up they tell me they didn’t have enough people to deliver it… they sent two they needed 3 because I have stairs(why that wasn’t expected or asked prior) then they said it was undeliverable but then said I’d get a cancellation fee not sure how undeliverable and cancellation are the same. They said they can deliver it next week so I guess I’m expected to in this economy as a single mom afford another day off work? I will never use this company I am so beyond frustrated.

Do not use this company. Their accounting is terrible and they billed me for several projects - months after the projects were closed and complete, even after I had communicated with their accounting department on a regular/weekly basis, even giving them access to my credit card for convenience upon scheduling a delivery. Kirk Berube gave me a lame excuse about his personnel issues. , I understand there can be problems, this should not have become my problem, leaving me to sort thru his accounting mess. Their delivery people are unprofessional and many times my clients were left with screws or parts that were not installed correctly. The guys also often complained about their job or the delivery in front of my clients. In December they delivered some barstools to a client in los altos and did not attach the seats properly leaving screws on the floor. I treat my vendors with the utmost respect and fairness and am very conscious of paying my receivables on time. The accounting nightmare I am going thru with Justo is unacceptable and they have proven not to be a good partner in the design community.

Greg and his crew provided exceptional service and went well above and beyond our expectations. Justo Delivery was a pleasure to work with.

Justo delivery is honest, reliable, and reasonably priced. My experience with them was excellent. I would definitely use them again.