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Off topic blue screen of death

18 years ago

Sorry, I can't help it. I have tried everything I can think of I am about ready to throw the thing out the door. I should have realized it was Friday the 13th. Ok here's the scoop. My 12 year old daughter failed to tell me her virus protector had expired. She gets the blue screen of death with stop message 0X000000F7 says a driver has over run a stack based buffer and it has shut down the computer to keep someone from gaining control of my machine. I checked the drivers and none had yellow error things. I tried system restore but it goes back to the blue screen before it finishes restarting and it says it was interupted and could not restore. I still had spybot search and destroy on there but could only get to the windows screen in safe mode so I ran it from there. It found 7 malicious viruses after about an hour and a half and said it got rid of them and before I could go try the restore thing it restarted itself and went to the blue screen again. Help me or I'm gonna hurt this thing, lol. More like throw it out the window. Where is Dweeb when you need her? I know you are sick but maybe someone else can help me. If not I will dump it later on if I have a copy of Windows XP someplace. This is XP home edition by the way. There is nothing important to me on this computer but I have never done a total dump and restore before and don't want to if I can help it but don't want my daughter using my good one either.

Comments (14)

  • 18 years ago

    I give up. I have found several references for the same viruses that spybot found and tried to destroy but it did it again before I could stop it. Here is something else I found about this error so it is beyond my fixing. If anyone knows how to do this email me please.

    The DRIVER_OVERRAN_STACK_BUFFER bug check has a value of 0x000000F7. This indicates that a driver has overrun a stack-based buffer.
    Parameters

    A driver overran a stack-based buffer (or local variable) in a way that would have overwritten the function's return address and jumped back to an arbitrary address when the function returned.

    This is the classic "buffer overrun" hacking attack. The system has been brought down to prevent a malicious user from gaining complete control of it.
    Resolving the Problem

    Use the KB (Display Stack Backtrace) debugger command to get a stack trace.

    The last routine on the stack before the buffer overrun handlers and bug check call is the one that overran its local variable.

    Generally this is a bad driver causing this type of error. Check to see in what programs you are getting this error. Also take a look in your event viewer for any problems. You just need to trace this down to what software is causing the problem.

  • 18 years ago

    I hope you find your answer to the BSOD. Usually the best help I have found has been in the XP Group and now Vista.

    Noma

  • 18 years ago

    If there is nothing important reinstall xp. Takes about an hour and it will run like new again. You will spend much more time trying to clean the crapware off of it. Go to download.com and intall the free version of avg antivirus as soon as it is up and running.

    Kids go to a lot of sites we know better than to go to. Downloading is rampant. So are viruses and trojans. It will be a good learning experience for her. Every kid should learn to reinstall an operating system or learn to protect it. IMHO

  • 18 years ago

    Lol, I tried but the disk I have here for XP is an older version and it wouldn't do it. I can only start in safe mode as well. I have to see if I have the right disk at the shop. I had AVG on there but it said the free version is no longer available. Maybe I downloaded the wrong one since it said it was a limited trial version. That is one nasty thing. Evertime you get into something that might stop it the thing reboots and goes back to the blue screen before you can finish. I can't even go online with it. She loves cartoons and I saw she had downloaded some pics and was trying to watch a video when it happened so I am sure it tricked her into downloading it. I guess she will learn what I meant when I said don't download ANYTHING now that she will be without a computer for a while, lol. My head hurts.

  • 18 years ago

    You do not want to repair just a clean install. Xp should run. Some manufactured systems have control bits that prevent non original software it is looking to the current operating system.

    Sometimes you need to go into bios and take the hard drive out of the bootable sequence. Sorry but there is not way without getting very technical. You are not going to break it. It is already broke. LOL I bet she can fix it.

    Here is a link that might be useful: avg

  • 18 years ago

    Thanks Jim, I'll mess with it some more this weekend. I'm going fishing now. I had nightmares about viruses and computer language all night, lol. I have the software somewhere for this machine and thats exactly what I will do let her sit and load everything, lol.

  • 18 years ago

    I have zero knowledge of computers but do know that DH has had to reinstall AOL. He uses an old disc and just runs an update online once it has been reinstalled. Good luck.
    karyn

  • 18 years ago

    Kristy, are ya there?

    I can try to help you walk through a reinstall.

    Now, is it a Dell? Or something else? If it is a dell (recent - within the last couple years) there is a symatec partition that can be restored back to factory delivery state.

    But I won't know until I talk to you.

    Sorry, I was asleep when you called last nite. So sorry. (Cold medicine).

    Give me a call, and we'll see if we can either walk you through a reinstall, or get you to a place where you can start to run a virus cleaner. If it is that bad for this particular problem, you may want to wipe and reinstall.

    I'm hoping you can just do a system restore back to factory specs.

    We can also see if we can fix your system files if you don't have the disks.

  • 18 years ago

    Kristy - special guy is back with your message. . . .

    Dialing you. . . .

  • 18 years ago

    Kristy, hope you get the computer freed from the "blue screen of death"! I wouldn't even know what to do if that happened to me.

  • 18 years ago

    I am home Dweeb if you feel well enough to call me. I couldn't find the actual disks that came with this one but I have a copy of XP and office from the other computer. It is a Dell Latitude D610 with XP home edition right now. I can't remember how to get to the reformat thing so I will wait on you to call me back. Was trying to fish when you called this morning and didn't get the message til after the dog got a hook stuck in his paw and the starter went out on the boat and had to get towed back to the dock. Neverending Friday 13th I tell ya.

  • 18 years ago

    dude, I'm a computer repair tech, this is what I do all day, lol. I'm here for all your computer needs!

    do you have aol instant messenger, or anything I could use to talk to you faster than this message board?

    Ria

  • 18 years ago

    you cannot go wrong with Annette and Ria. I will add my name if you need it,I have the Windblows knowledge too.

  • 18 years ago

    I think I am giving it up. I can't find the originial disks and can't even remember how to reformat it. I have done it before but it was years ago. Gonna have to take it in I guess. My brain aches I can see the blue sreen with my eyes shut, lol. Dweeb would be proud of how much I rembered that she taught me last time but I tried all that already. Night folks. Gonna get up ealy and work in the yard if I can go to sleep.

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