HELP! Bluestar Oven Won't Turn On After Cleaning -- and other iss

15 years ago

I cleaned my oven this weekend using EasyOff and now it won't turn on. The broiler works and when I turn the oven on the heating light comes on but no gas or ignition from the heating coil. I didn't touch anything on the bottom of the oven during the cleaning because I didn't need to remove the oven floor pan (I place a piece of foil on it to keep it clean), so I know I didn't break anything on my own.

However, once I realized the oven wasn't working I took the floor pan out and noticed the baffle plate that's screwed in to the bottom was only screwed in on one side. All of the other screws had broken off and were resting on the oven cavity floor. These screws must have broken from the expanding/shrinking of the heating and cooling steel, because I've only removed the floor pan a couple of times and didn't notice this. Its also common for us to hear a loud bang (also reported by other Bluestar owners) when the oven is heating. The bang is the metal baffle popping out due to the metal expanding while heating. I can only imagine this broke the screws off.

I also noticed one of the rails on the oven rack holders (that run along the side of the oven) has completely broken off. It is still connected on one end, but the other is completely broken off. I'll try and solder it or weld it back on, but for a range that touts itself as industrial/professional quality I'm a little disappointed.

Anyway, I need to get the oven working. Anyone else have any issues with the oven not working after cleaning? HELP, anyone!

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Comments (13)

creek_side
15 years ago
The foil traps air under it which acts as an insulator causing the heating element and cover plate to overheat. As far as I know, this can be an issue on any oven with a covered lower heating element, regardless of heat source.

Possibly, that may be the root cause of your oven's failure.
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abd1
Original Author
15 years ago
the foil didn't cover the entire base, just the middle. none of the holes were covered. The oven worked fine until after I cleaned it. could it just be a coincidence that something on the oven broke at the same time as when I cleaned it?
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rjpjnk
15 years ago
The gas won't turn on until the hot surface igniter is detected as being hot enough. Can you see it glowing bright orange? With the oven bottom removed that should be easy to inspect. btw, I called Bluestar about the !BOOM! that I experience every time during oven preheating (as you mentioned) and they said they now have a redesigned bottom plate that they are sending out to me. My RNB36 is only 4 months old, so the redesign must be fairly recent I'm assuming.
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abd1
Original Author
15 years ago
i figured the gas wouldn't turn on until the element was hot enough to ignite, and the gas isn't turning on, so its probably a bad element. I'm send a message to BlueStar and I'll also ask about and new bottom plate for a 30" oven.
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abd1
Original Author
15 years ago
anyone have any experience changing the oven ignitor?
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moelarrycurly
15 years ago
I believe the oven uses a glow plug, and I have not heard anything about changing it out.
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rjpjnk
15 years ago
It looks really easy to change. But before ordering a new one I would test the current one first. Do you have a multi-meter?
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abd1
Original Author
15 years ago
I don't have a multi-meter but my in-laws are electricians, so they might. What would I do with a multi-meter?
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dodge59
15 years ago
Before you check it with a multi-meter, Does the ignitor glow an orange color when you try to lite the oven.
Somebody else asked and I never did see the answer????

Gary
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abd1
Original Author
15 years ago
no, there's no glow on the plug.
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rjpjnk
15 years ago
There's only two reasons the plug won't glow: Either there is no voltage supplied to it, or it is broken (open circuit). Both of these conditions can be checked with the meter. If the problem is the glow plug (hot surface ignitor) itself, you can tell by measuring it's resistance. Your electrician friend will know how to do both these tests.
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parrym
15 years ago
I had an oven glow plug go out on me a few months ago, still under warranty, thankfully. Took the guy approx 30 min to get to it and replace. Call Bluestar and they will take care of it.
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abd1
Original Author
15 years ago
Bluestar emailed me back. They said its either the ignitor (glowplug) or a valve issue that controls the gas. However since the ignitor isn't glowing its probably the ignitor. It sucks that since my range is 2.5 years old it is out of warranty. It will cost $68 for the ignitor, not including s/h. They also suggested I get a new "updated" oven floor to replace mine with the broken baffle. That will be $168 without s/h, which I'm sure will cost a lot since its heavy.
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