Want to share w/you that I was able to fix a virus problem......

lotodig

17 years ago

because of the help and information given here on this forum.

First to let you know what I am working with-

I have installed and use on my computer.....

AVG8.0

SuperantiSpyware

Malwarebytes'

Spyware Blaster

CCleaner

I have a HP Pavillion, Vista,Ultimate

Here's what happened......I started getting pop ups that I had a security problem...well I checked everything I could think of and didn't find anything. Did all the up dates on the security programs listed above but still got the warnings.

Sure enough, today I got another pop-up security warning and a whole screen with a list of virus that were on my computer (don't remember where the warning came from) but there were a lot of viruses on the list.

So to make a long story short, I tried to up date AVG and it wouldn't update.......got to looking and noticed that the last scan was run on 1/30/09 !!! So in that case I ran a full scan and got rid of about 15 viruses and then tried the up date again, but it still wouldn't take. But, from the advice found on one of the posts I researched I remembered one of you genius guys and/or gals telling someone to try double clicking on the update bar brought up from the tray down by the clock. It worked!! Ran another full scan and got rid of a few more viruses.

Next I went into the system to try and find out why AVG had quit running on automatic every night a 3 a.m.

Then I remembered that about the time AVG had quit scanning (1/30/09) I had changed the setting on my computer because it wouldn't stay in sleep mode.....AH HA!! that was it...

I went back to AVG and checked the schedule settings and the box that would let AVG interrupt the sleep (low power) mode to scan at 3 a.m. was not checked.

So now all is well and I am right proud of myself. I wanted to share all of this and thank all you guys/gals that advise and help us computer morons. A year or so ago when I first started reading this forum I was at a total loss on how to go about finding anything like that. I'm still no whiz but I do have more confidence.

So again,THANK YOU, THANK YOU to all of you that give you time and knowledge to help folks like me....

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Comments (3)

zep516
17 years ago
I would advise you to run an additional scan below: if you have time.. as a double check..

Use the Kaspersky Lab Online Scanner download from here click Here
In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.
Â Click on SCAN NOW]
Â Click Accept.
Â The program will then begin downloading the latest definition files.
Â Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
Â The scan will take a while, so be patient and let it finish.

When the scan is done, in the Scan is complete window, any infection is displayed.
There is no option to clean/disinfect. It's just a check to see if any infection is there if there is we can send you to another forum.

To obtain the report:
Click on: Save Report As
Â Next, in the Save as prompt, Save in area, select: Desktop.
Â In the File name area use KScan, or something similar.
Â In Save as type: click the drop arrow and select: Text file [*.txt]
Â Then, click: ]Save
/Kas-Savetxt.gif[/IMG]
Copy and paste the Kaspersky Online Scanner Report in your next reply.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
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ravencajun Zone 8b TX
17 years ago
good work and definitely as zep said do run an online scan just in case it has done something to your AVG and since you have malwarebytes definitely update it and run it full scan I would keep doing those scans ever few days to make sure any remnants don't show back up.

You have a good selection of security tools just keep them updated and running the scans, be sure you update spywareblaster and enable all protection.

for firewall are you running the Vista firewall enabled or do you have another?
and to make sure you have all the latest updates on the other stuff on the pc which can contribute to these infections run Secunia
Secunia Online Software Inspector (OSI)
you can run the online version or install the personal version from there.
Keep up the good work
lotodig
Original Author
17 years ago
Zep516....did as you suggested, scan results were totally clean, so looks like so far i've gotten all the viruses.

ravenc....yes I am running windows firewall w/advance security. I just got through running the kaspersky scan that zep516 suggested, so now i'll run the Secunia Inspector that you suggested. I'll also do frequent checks to make sure nothing else shows up.

Again, thanks to both you and Zep516