Here's a helpful link,

Here is a link that might be useful: hp.com/bizsupport

I'm sorry, I have been fooling with this problem all day that my head hurts. The link has too many methods, too many UNINSTALLS, which is what I don't find in my computer. I found it very confusing and not helpful.........Maybe tomorrow, with a clearer head, I can make sense of so much information, I will give it another try, Thanks.

When using the link Zep provided do not look at everything, instead look down the side for the tutorial covering your operating system.

Then follow along line by line rather than look at everything allowing it to confuse you.

If all else fails do a dirty install and install over top of the existing installation without removing it.

Normally HP uninstalls require using the installation CD, and following the on-screen instructions. When completed I would suggest a followup with CCleaner's registry utility so as to remove any orphaned entries. The uninstall process can be tasking, but it is not difficult.

Uninstalling a HP printer any other way than as directed by HP can cause more trouble than success.

DA

I should have come here yesterday early in the morning. Thank you, thank you. Several times you have helped solve my problems.........I did go to the link again, this time I saw that there was a specific method for Windows 7......I had no idea that installing the disc would have an option for uninstall.......I used the disc..........This old thing prints again

Thanks, zep, owbist.and damccoy

Not every disk has that that option.

Great to hear things are buzzing again...

Strictly in regards to HP brand I personally haven't seen one without said offering in quite a while.

DA

This post was edited by damccoy on Sat, Sep 21, 13 at 16:10