Warning about carrara tile from The Tile Shop

12 years ago

If anyone is ordering carrara subway, basketweave, trim, or 12x12...basically any style from The Tile Shop, open ALL of your boxes before taking your order home.

When I ordered my tile, I asked my salesperson about the color variations that I would see. I had deliberately bought a range of samples so I would have all sorts of colors at home before making my final decision. She said that they had had ONE bad lot in the past of yellowed tile, but that isn't a problem anymore.

The basketweave (floor) and subway they tried to give me tonight was all yellow. My trim and 12x12 was beautiful. My salesperson is now pulling together boxes from other lots that are the right color. I'm a little annoyed that they tried to give me tile from the bad lot.

So, a word of warning. Open every single box you get before you take it home.

My samples:

My samples against the tile they tried to give me:

More yellow tile:

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IDS Metals / Ar2 Design Studios Inc.
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