It feels hard and solid, not plasticky. The surface texture is kind of slick and much easier to wipe down than stainless. I live in northern N.H. and had to order mine sight-unseen, so I know how you feel, but I'm very happy I bought this sink.

It's not as plasticky as I remember Swanstone was back in the day when I saw more Swanstone. There's none around me these days.
It's more a stone-grit feel than that.
It's not a hard shiny cold plasticky feel like a Silestone or other quartz.
But it's close.
It's warmer than a stone or an engineered quartz.
If you can touch the unpolished side of a piece of engineered quartz, you will be closer.
But it's more grit-feel than that, like the difference between two levels of fine sandpapers in the high hundreds or low thousands (... at the hardware store, go touch their sandpaper sheets. you could moisten them with a few flecks of snow from your mittens; it's allowed; moistening sandpaper is permitted.) This is way smoother than a knife-sharpening stone feel, so don't anyone conclude that it's a rough surface by any means.

the color you chose is good for a production kitchen like yours because you can keep it clean and hygienic without overdoing it. Mine is under high lumen in a high lux environment so I have to Ajax+Comet the floor of my sink to matchy match the rest of it; it's a cosmetic thing, nothing fundamental.

hth

Thanks, David and Warmfridge, this helps a lot. I am going to go for it before something else bumps it off the list again!

I believe I've seen them at Lowes. Perhaps there is one nearby you and you can go see it, and more importantly feel it!