Whirlpool Duet washer door not locking.

11 years ago

Hi all,

I have a Whirlpool Duet 9400 (GHW9400PL2) washing machine.

Last night I may have filled it will too many bulky items. It started its spin cycle, was unbalanced and wobbled across the room. It stop abruptly when the door was flung open.

Since I have unloaded the washer and I put a smaller load in but the door won't lock no matter how hard I push. The machine will run if I fool the washer into thinking the door is closed by pushing the button but I can not get the door to close.

My best "layperson" guess is that when the door popped open last from being unbalanced the lock mechanism stayed locked and now I can get it to unlock.

any help would be greatly appreciated.

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