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Had my karastan rugs steam cleaned and now they smell funny...

16 years ago

I had a company in to steam clean my sofas and rugs a week and a half ago. They took my 2 karastan rugs out to the driveway and steam cleaned them. I left them outside for a day or two to dry then brought them back in. Ever since I brought them in, there's been a weird smell in the house - kind of a musty wet wool smell.

Maybe I didn't leave them dry long enough (though the smaller one was outside for 4-5 days in the hot sun - it seemed bone dry when I brought it in).

The steam cleaning guy used some kind of enzyme product on the rugs because my dogs had peed on them - do you think that could be causing the problem? They don't smell like pee anymore (thank goodness) - more like a musty wool blanket that was left too long in the attic.

The good news is that overall the smell seems to be lessening a bit over time, but yesterday was humid and we had closed up the house and gone out for the afternoon and the whole house reeked when we got home.

Any experience with this? Will the smell go away over time? Did the steam cleaning guy do something wrong? Would having them cleaned again (maybe sending them out to an oriental rug cleaner) help? I hate to spend the money to clean them again but I guess I will if I have to. I just hope I haven't ruined them!

Comments (8)

  • 16 years ago

    He steam cleaned your wool rugs on your driveway?

    I think that would have been my warning sign. Take them to a dry cleaner specializing in wool rugs. They should not smell like wet wool or mildew.

  • 16 years ago

    Oh, my. It's not sounding good. Wool rugs should not be staem cleaned, rather professionally cleaned by a reputable cleaner sho specializes in oriental rugs. Ask me how I know. Even though the cleaning process for wool rugs involves water, it's not of the steam variety. They actually immerse the rugs in a special solution and then, if need be, deodorize and sanitize them. I once tried steam cleaning a small wool area rug the animals had ooopsed on, and it was just horrible. I do believe I made the smell even worse, if that's at all possible. The smell did not leave until I finally took it to be professionally cleaned. Thank heavens it was saved.

  • 16 years ago

    Thanks guys. I had no idea you weren't supposed to steam clean them -- in fact, I got the idea from the poster here who hauled all her rugs out, rented a rug doctor, and cleaned them in her driveway.

    I specifically asked him to do them in the driveway for a few reasons -- one was that they were already rolled up in the basement because of the aforementioned puppy accidenets - I would have had to haul them into the house and clear a spot on the floor (move furniture, etc). Also, our hardwood floors are pretty beat and don't have the best finish on them, and I was concerned that all the water and steam from cleaning rugs would damage them. So I had him do them in the driveway.

    Yesterday, the rugs didn't seem to smell at all - today (much more humid weather), I can smell them again. Maybe I'll give it a few weeks and see if the smell goes away -- if not, I'll send them out for professional cleaning (should have done that in the first place, I guess, but I figured I was already having the guy come to clean the sofas, so I might as well try having the rugs done as well). The (from what I hear) best oriental rug cleaning place is an hour's drive away and I wanted to spare myself the hassle of hauling them there (they offer pickup/delivery but it's pricey and spotty (like one day a month that they're in this area so I'd have to wait a long time). Plus it's pricey - like over twice the amount the steam cleaning cost. But I guess you get what you pay for, huh? Oh well -- lesson learned. I'm just happy that based on mrsmarv's experience, it seems they are not beyond hope -- another cleaning should save them if the smell doesn't go away on its own.

    Thanks again!

  • 16 years ago

    ...Oh well -- lesson learned..

    Ooooh, I'm afraid so :(

    If it's any consolation, I can assure you that you have lots of company. I get calls weekly from people that did the same thing for all the same reasons you stated.

    Steam cleaning has its place--with w-w carpet, but will never provide the same type of thorough cleaning a wet washing can.

    On the plus side, Karastans clean up beautifully with a professional wet washing, so you should be in good shape :)

    Jane

  • 16 years ago

    "Maybe I'll give it a few weeks and see if the smell goes away..."

    Sorry to say, but you're tinkling up a tree ;o) Save yourself time and aggravation and send them to be professionally cleaned sooner rather than later. They will not stop smelling, except maybe for a day or two when it's not humid. And since there's animal "residue" still in the fibers, eventually one of the furkids will gravitate back to that same spot. It's amazing how finite a feline or canine's sense of smell is. Truth be told, you're only putting off the inevitable.

  • 16 years ago

    On the subject of having pets urinate on carpets and how to get rid of the smell.....our cat had several seizures last week and urinated on the wall-to-wall carpet. I've read of a product called Anti-Icky-Poo - an enzyme cleaner. Does anyone have any experience with this product? Thanks!

  • 16 years ago

    I don't know if this would work, but I might try running the AC even when you aren't home and putting a dehumidifier in the area the rugs are to kep them dry quicker. After doing that for maybe 5 days see if the smell comes back.

  • 16 years ago

    Scooter, Nature's Miracle is the one I'm familiar with, but there are other enzyme cleaners. In my last home, I finally went to using Clorox in my carpet cleaner. Didn't hurt the carpets at all and totally killed the smell. Test it in a closet first, for color-fastness. In this home I got all the carpets yanked and wood floors. I absolutely love it! I wish I'd done that long ago in my former home. Pets and w-2-w carpeting don't go well together.