The samples all look pretty much the same on my monitor. Am I losing it? With that tile, you might go with taupe. There doesn't seem to be any charcoal in it, and cream might be too yellow.

Check your grout and make sure - most people are using power grout (or an equivalent product) that does not need sealing. If you do need to seal, check into Hertro Seal - use the non-enhancing version of the product.

I am doing a very large master bath redo w/a 7X4 shower. Took me months to decide on tile. because I plan on doing a "plant wall w/teak shelves" on the very back wall, I'm using cement tiles like this: but you could do it on the floor like this one: they come in different colors and designs. For the other part of the wall I'm doing a white subway in a larger size in a herringbone. My floor will be black marble, 3" hex. Take a look at some of my idea books on "new bathroom". Also, take a look at Fireclay Tile. They have some beautiful choices. This was one I loved: there are all different ways to lay subway. You could do a combo of your floor tile and then do some subway or even pebble tile.

I see posts like this and I honestly feel horrible for you. My orig comments in regards to the tile was to determine what kind of tile before making the assumption they were laid wrong. let's forget about the tiles and even their installation. One look at that job site an the $50 saw and you can tell these are no pro tile layers. They are hired dirt cheap and that is why they lack the training and tools to do a proper job. Hate to say it but people keep fighting for these illegal day laborers not seeing the other side of what happens. Yes they might be hard workers but they don't have the training or even the ability to read instructions. You can clearly tell this by how they are using the products that were probably supplied to them. Look at how they used the waterproofing or how they did that curb and corners or the pan membrane. Someone charged you for the right products and the correct labor but then drove past the local HD and let 4 guys jump into their van and handed them Co shirts and dropped them off at your house. People don't understand the liability involved in doing business like this. As for the sealer they were talking about grout release as epoxy or urethane grout haze can be difficult to remove especially if you can't read the instructions to know it isn't applied like standard grout. You will do more damage to your house if you use that shower. Hire a professional witness that specializes in tiling and take them to court. There is zero trying to fix what you have here this isn't a couple of misaligned tiles. How is that toilet? No flange installed to the substrate? DO NOT LET THEM TRY AND FIX THEY ARE NOT CAPABLE END OF STORY. Actually legally you have to allow them one attempt. Don't pay a penny and just let them go through the motions then throw them out and go to your atty's office. You will damage your home especially if this is on a 2nd floor. Go on John Bridge and find an educated Licensed Pro in your area that shows up with his or her crew to do the work.