He lied

Show him these

This the wrong way of doing that... At least he could have done is stack the corner (over/under). The only way I see this can be fixed is ask the installed if he has a wet saw to cut the stone face side up on 45 to make the corner and epoxy the corners in, that is the only way to get this look right. Here is an image to give you an idea.

The best way for a nice clean look the stone should have been mitered at the corners using the same stone so the thickness of the stone will match up. Usually they cut one side then back miter the same stone and you will get a nice close match. Of course it take longer, but it's the right way to do it and the job comes out real nice especially when stone is used on backsplashes, more larger areas like fire places, etc the over/under method is used and they chip the stone to make a rough end to match the texture.

Furthermore some stone manufacturers have pre-made outside corners and if corners available they should have been used, because this is a kitchen area and corners near the window, especially the sink area is a focal point.

Also they have a special outlet block matching stone, that is being installed first and stone butts to it , makes a nice clean transition and it keeps the water from entering the electrical outlet... doing it the way you have it done it's not code compliant, at least not around here.

Good luck, I hope it works out.

I think you hired the guy that did my deck * hanging head*...

Is that outlet GFI? You should find out. The corners are ;(

I don't blame you for hating it. The corners are wrong and look terrible. Insist on the correct installation, even if it means removing much of what's been installed. If you do a Google search for how to do corners with (manufacturer) stacked stone, you will get all kinds of videos and pictures to show the correct way.

Demand he either does it correctly or have him remove it and refund you deposit. Where did you find this guy? Did he have referrals?

Let me guess, (now I could be wrong, I have been in the past) you bought the stone from Lowes or HD and had one of their installers put it in.

@Al-Ouch! Go ahead and throw the first punch below the belt!

This isn't right. The corners should interlock. If the manufacturer doesn't make corners, a good installer might he able to make a cut with a brick set that would leave a rough face.

I know the manufacturer shows pictures of the stone interlocking, but for an interior application, just buy the corner stones the manufacturer makes to match the field. You just order them by the linear foot and they aren't expensive. The only other way is to miter or 45 the corners of the stone. The problem with that is you will always have a seam on the outside corner (that would bug me). It really isn't noticeable outside, but when you are sitting in front of it looking at the fire, you can't unsee it!

I had to think about it before I said it, but it is my guess. Maybe I'm wrong. Let's see.

pagosapamie is correct. your installer is totally wrong, we used similar stone in a home for a fireplace, and use corner stones that are made for the corners...I cant find a photo to attached, but it came out great. I would refuse to let this stand in my home or any job site. Check with the manufacturer of the stone and see if they make corner pieces and show them to your installer immediately. I would not except that workmanship, at all!!!

I hope this person DID buy the product at Home Depot or Lowe's, with my many experiences with both they will make it right;)

"I will pay extra to do it better." DO NOT pay extra to have this done right. I think you have received enough comments to validate that this is not a correct installation.

I will say construction SUC-ks in Missouri. No license is required. Prices are all over the place. The so-called *top of the line* design build companies are sooooo far out of reality with their pricing that the average person like myself can not afford. What to do- what to do? Yes, we shop at the big box stores and we use their installers. I have had very good luck with both stores getting my install issues resolved or product issues resolved. It is one big crapshoot out there.

So you have settled for shoddy work as long as it gets fixed to your satisfaction, or maybe something less just to get them out of there. By doing this you are contributing to the problem. Not all trades are required to have licenses in NY either (upstate NY not NYC), but good to very good independent tradesmen are available at a reasonable price. As long as consumers keep accepting less than quality work and products the problem will only get worse. Do you really think the junk-in-the-box employees and installers (not employees) really care about your job? The moms and pops do.

A couple of things my Dad taught me are; "If it is worth doing, it is worth doing right the first time", and "Not enough time to do it right the first time? You will have time to do it right the second." Can't make money doing it twice. Those successful in the trades subscribe to the first. Those just mucking around, do it the second way.

You are right elainetoomer. The corners are incorrectly installed. These are the other installation options that would have looked good:

1. If available from the supplier, install pre-made corners.
2. Overlap the tile and polish the edges so they don't look sharp and awkward.
3. Cut the tile at a 45 degree angle so they meet and form a more aesthetic corner.

Hope you get it resolved!

Good luck :)

Well my installer just left and is still telling me that it can't be done and keep the uniform pattern because each piece that comes to the edge to be 45 isn't long enough...we agreed to disagree and he left. The very high and respectable business that installed my granite had the tile installer. They did a beautiful job on my granite and the gorgeous edge on my island. They have went above and beyond for me until now. The owner told me that the installer has been doing this for 25 years and is the best in the business but I am seeing differently in this case! I haven't paid a dime for the tile installation, the granite company does this as a courtesy for their customers. I will use them again just not their tile guy. I bought my tile from ProSource and they were amazing! I sent them the picture and she called me and is going to get her best installer for stacked stone. I have a ton of money in my total remodel to hate any aspect of it! All of you have been helpful and on target with my sentiments exactly. He was making me feel as if I didn't know what I was talking about and I told him it didn't matter because I have spent too much money to look at these ugly edges! Thanks guys!

I was wrong. Not the first time. But this problem is what I would expect from a Lowes/HD installer. Not one from a reputable business. Good Luck and hopefully ProSource will be able to resolve the problem.

It seems the problem with your installer is that he is a tile guy, not a mason.

I hate those corners too. takes away from what looks like a beautiful lay out. I'm sure they make corners for that type of stone. keep searching, if you can't find them ask the installer to cut them on a 45 degree to meet on the corners. much neater then what's showing now..good luck

This is almost a 2 year old post, but I wish we got to know the outcome.

I know this is an old thread, but my contractor's crew just did these horrible corners on my fireplace reface! I have a 2-sided fireplace you can walk around separating the living/dining. Is there any way to fix this without ripping off all the stones and starting over? Can we even rip off the stone veneer without ruining it? I shelled out a lot for a white marble veneer and it just looks bad!

You can take the stone off as long as its within an hour or so, wash the cement off with TWO buckets of warm water; one bucket for the first wash and the second bucket for a final rinse. Use a disposable brush on the cemented side to get all the cement off. Wipe tiles dry. Once the cement is dried, it is final though.

Yeah that’s terrible. I wouldn’t pay for that job. This is at my parents house and we are doing it also in our new build

What a disaster!

Go team go. That is funny. I know this is a old Post but it caught my attention. Someone obviously never learned the basics of geometry. As well as cutting with a diamond blade. That edges have to be cut and an angle on the same as stones to make them match and meet perfectly. It's kind of Hokie but it works and looks fine

A picture from further back would help...it may be the wrong stone for this situation in any case...