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sick over sofa loveseat and ottoman purchase from Raymour and Flanigan

9 years ago

We purchased a Broyhill set from Raymour and Flanigan and after 3 months, the large rolled arms began popping if you leaned on them to get up. So we filed a claim and it was determined to be unrepairable so they ordered us new loveseat and sofa. After 6 weeks, new ones doing the same so they are crediting us for sofa and loveseat but not ottoman. We are waiting to hear re: ottoman. Why would we order the same set again? Our dilemma is what sofa and loveseat to purchase. We are considering a LazyBoy power reclining sofa and with standard matching loveseat or the Lane Brandon power reclining sofa and loveseat pair. We are not sure which way to go. We still have a Lane recliner from 25 years ago that looks and works well so we are thinking the Lane but I see complaints about Lane online. A full refund is not possible according to them so we have to order from Raymour. ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED.

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