jcreasm

The stairs don't match the floors!

jcreasm
October 12, 2016
My builder chose select grade pre-finished walnut treads for my stairs. They don't match the mixed "common" grade walnut floors that were sanded and polished on site. The stairs are lighter and monochromatic compared to this variety of shades on my floor that range from dark to light. They are arguing that the stairs are beautiful and high quality. I don't care about the quality of the stairs because they don't match--- pretty simple. They said the treads were only available in select grade and the alternative would be to make the stairs out of the flooring. They would only do this at a cost to us. I'm upset that they didn't set expectations or, more importantly, didn't give us the option to choose to have the stairs made from the same flooring. I'm unhappy and will be reminded of this every time I walk up or down the stairs. How far do I push this?

Comments (22)

Need help with an existing Houzz order? Call 1-800-368-4268