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jkbeacom

Paging anyone who has used Daltile Uptown Glass in Carrera

9 years ago

I picked this for use on my shower floor. My tile guys clearly did something wrong installing it. The problem is the tile looks like it was installed and then a thin layer of white out and sand or thin cement was spread over it. Perhaps they improperly cleaned up grout after grouting and it has bunched and created a haze? It has a texture like a cement floor. Very gritty. My more general contractor has already tried cleaning the tiles in various ways to see if that would help. No dice.

I wondered if anyone else has successfully used this tile and could share installation pictures? My tile guys are coming back to look at it again, but on the first visit out (when I wasn't home, but my other contractor was), they said this "might" be how it is supposed to look. I have no doubts that statement is wrong. My more general contractor doesn't think it looks right either. When I explain the look to Daltile, they say the tile shouldn't look this way and it sound like a grouting error but they can't say for sure without looking at the installation. Ugh.



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