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artyamie

Shower Grout Cracking in Newly Installed Shower

8 years ago

We had a bathroom renovation done back in October/November 2016 and since then we have experienced problems with it. We have had 3 leaks through our kitchen ceiling! One over Christmas, one in March and then again yesterday, 22nd May.

The problem is the shower. I can see when removing the shower base cover that the water is getting in behind the tiles and running down the wall.

The shower is only leaking when turned on and I am very sure that it is not a continuous leak from the power shower but a slow leak through the porous grout. Our plumber says that sealing behind the tiles will not resolve the issue but cause a 'dam' effect where the water builds up behind the tile.

The grout is also cracking. Admittedly, we live in an old house, approximately 200 years old, so there could well be movement. However, I would like to ask your opinions as our plumber claims that the problem is not due to his workmanship but rather 'some other issue'. He has said that is could be due to us opening and closing a door on the same wall. It is slightly stiff, however, as only me and my partner inhabit the house we basically never close the door just push it to. I can honestly say that since the last time that he re-grouted (March) it has probably fullly closed and opened less than 10 times when we had visitors. I really cannot see this being the problem due to such infrequent use.

I cannot fault the fact that the plumber has come back out to us each time, however, I feel that he has patched things up rather than resolving the issue. The first time he removed the bottom three rows of tiles and re-tiled and grouted and the next time he removed the old grout and re-grouted.

He has never removed the shower tray, only taken the lower part of the tiling off and re-tiled. There cracks are along a flat wall, not at a change of plane or corner. It is the bottom third of the shower cubical. It is on an internal, plasterboard and plastered wall. The tiles are bevelled metro tiles. The plumber has tried to say that the shape of the tile is funneling water behind the grout. And, that grout is completely waterproof. Something I know not to be true.

I have had my father inspect the work. He is a building site manager and a carpenter by trade but has fitted his fair share of bathrooms when self employed. He is not happy with the standard of work carried out but has told me to seek independent, professional services so I thought I would come here first for some initial advice. In his opinion the back of the tiles and the shower tray has not been correctly sealed. He believes that the tray should be masticked to the wall and the back of the tiles should be tanked.

I have discussed these items with the plumber and he has told me that none of these things will make any difference at all. It will only lead to a build up of water behind the tile? He says he has installed an upstand and this should do the job fine. I don't feel that he is giving me the right information and this is where I need help.

I have also been researching and believe that the grout used is not correct. That he should have used a flexible grout to allow some for movement knowing that the house is older.

I will try to post some images to give you a better idea.

I would be very grateful for any information anyone is willing to offer.

Thanks,

Amie

Comments (16)

  • 8 years ago

  • 8 years ago

  • 8 years ago

    I just recently had my bathroom redone and also had some slight cracks in the grout for the first couple of months which my contractor said is normal due to some settling, he has since fixed those cracks. But there was absolutely no leaking at all due to these cracks and the waterproofing was done very well. the fact that u are having all of this leaking shows that your waterproofing must not have been done very good. I'm no expert, but I would say that it has to be redone.

    artyamie thanked Chris
  • 8 years ago

    Thanks for your input Chris. This is what I think may be causing the problem. I just want reassurance that have grounds to suggest that this is the best course of action to take. We are developing the rest of the house and are at a standstill until this is sorted out. I don't want to damage a brand new kitchen if the ceiling comes down again!

  • 8 years ago
    last modified: 8 years ago

    Hi Creative Tile Eastern CT. Thank you for your response. From what I can gather having spoken to the plumber there is no waterproofing membrane behind the tile as he claims that the tile and grout is not permeable. I believe that he has just adhered the tiles straight onto the plastered wall. He is saying that the water is getting through the cracks in the grout likely caused by an unforeseen issue with our house. He says that the 'upstand' installed at the base of the tiles should catch any water runoff.

  • 8 years ago
    last modified: 8 years ago

    I was going to ask the same question as Creative Tile. What did they use to waterproof behind the tile? Did he at least use cement board behind the tile?

    Tile and grout are not waterproof. Sounds like it's a complete do-over with someone who's competent.

  • PRO
    8 years ago

    Simply ask if the shower could be used without tile & grout. If the answer is no then it needs to be redone properly. The plumber is not a tile setter.

  • 8 years ago

    If that is what he believes as a plumber, and attempted to add tile setting to his reportoire I would be VERY leary of his plumbing skills as the line of BS he thru at you is incredible.

  • 8 years ago

    You need cement board with a surface coating like redguard or hydroban. All seams to be taped with mesh tape and thinset.

    IMO - plumbers shouldn't be building showers.

  • PRO
    8 years ago
    last modified: 8 years ago

    You do not need a cement board with a liquid applied membrane( redgaurd & hdroban) geoffrey_b has correctly presented one approved option. Many of us prefer sheet membranes over liquid applied. There is also a new generation of foam board that will provide vapor proofing as well as waterproofing or 4 mil. poly behind the cement board. There are several acceptable methods. You just need a qualified installer to properly execute the selected method. He/She will not have Plumber on their business card:)

  • PRO
    8 years ago

    90% of the time, it is a shower pan failure, and obviously in this case, as stated, proper waterproofing prior to install. Professional only (vetted tile contractor) can do this (but it is a tear out and re-do).

  • 8 years ago

    Tile and grout is not permeable

    I'm not a plumber or a tile setter, but I know more about what's required for a leakproof shower than he does.

  • 8 years ago
    last modified: 8 years ago

    Reading here at GardenWeb, I know that tile and grout are not waterproof. Your guy is just not informed.

    Yes, we have bathrooms done "the old way" and sometimes the tile above the bathtub did stay for many years. But how many have rotten walls and floors behind them? Do yourself a favor and read up on how a shower should be built before you hire the next person, and talk about their methods and products before you hire. People are still out there, putting up materials worth thousands of dollars, not knowing what they are doing. After the leaks ruin other rooms in the house, all has to be torn out and redone. It happens all the time.

    Here is a current thread:

    http://ths.gardenweb.com/discussions/4654503/wall-underlayment-for-shower-best-practice?n=4

  • 8 years ago

    Cracking grout and leaks point to movement and poor (or no) waterproofing. The tile could also be poorly adhered to the wall; what was used to set the tiles, mastic or thinset, and was it correctly applied. To solve this you probably need to address the basic structure of the shower. You say that the tile is set "onto the plastered wall". Was that an old wall?

    I think you will need to take everything back to the studs. make sure you have a solid structure and then get an experienced professional to install a correctly waterproofed shower.

  • 8 years ago

    Glazed tile is pretty impervious to water....the joints and the grout can let water through.