Fence guy didn't finish the job

June 11, 2017

We hired a local fence contractor to install a new privacy fence at a rental house we own, and dig out and replace a rotting privacy fence post at the home where we reside, all for $1300. The contract we signed didn't specify the replacement of the rotting post (my mistake for not noticing that) but we talked about it in person and were assured it would be done. Fast forward 2 weeks, the new fence is done and looks great, but after a few hours of difficulty digging out the old post he gave up and said it would cost an extra $100 to finish it and he just couldn't invest any more time in it as he would be "losing money". It ended up taking my husband about an hour more to dig it out himself. I thought to save his reputation as a new business he would eat the hour and finish the job, but maybe I'm wrong. Was he correct to ask for an extra $100 or should he have finished the job he bid on?

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