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Can anyone tell me what this is?? Stain? Manufacturing defect?

candice_e_dacosta

6 years ago

We just had our quartz countertops installed and found this! Is it a stain and what can we use to clean it? I can see veining through it, so it has to be a stain. I've tried an eraser and regular soap and water. Also could this be a manufacturing defect?? We have the calacutta vicenza.

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Comments (4)

User
6 years ago
Resin pooling. If it's bigger than a quarter, it is a manufacturing defect. Unless it was bought as seconds.
candice_e_dacosta
Original Author
6 years ago
Is there a way to fix this? We are talking to the counters guy tomorrow.
PRO
Joseph Corlett, LLC
6 years ago
last modified: 6 years ago
Sophie is correct.

If the larger spot isn't too deep, the edge could be ripped off and refinished on site. The smaller one could be ground out; a methacrylate repair would be inconspicuous, especially that low on the edge.

You may find [this thread [(https://www.houzz.com/discussions/countertop-brought-in-repaired-help-advice-dsvw-vd~4759162?n=33)useful.
candice_e_dacosta
Original Author
6 years ago
Thank you Joseph for the response. The counter guys will be coming today and my husband will address it. Worse come to worse, this is covered technically under the warranty as the large spot is greater than a dime, and the small one is greater than a quarter.

Really, how no one noticed this or bother to tell us this while they were cutting it is beyond me....

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