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becky2010

horrible tile job. need advice please.

7 years ago
Hi there! This is my first time asking a question here. We are remodeling an apartment in NYC. I got several high bids and one ridiculously low bid from my super, and of course we went with the low bid. I totally believe you get what you pay for, so I was prepared for some sub-par stuff.

In fact, I’m pretty happy with most of the work so far. We ended up being able to get so much more for our budget than we had planned (a new 1/2 bath, washer dryer, exposed beams, built in bunk beds). The one area that’s glaringly bad is the wall tile in the main bathroom. I asked him several times to fix it, and this is what we are left with. At this point I just want to be done and have him exit the work site.

My question is this - is it possible to have an experienced tile person come in and re tile the bathroom without damaging the tub, medicine cabinet, etc? Would it all have to be redone or is there a way to just the completely awful and keep the sort of awful?

Thank you in advance!

Comments (31)

  • 7 years ago
    More pictures!
  • 7 years ago

    No more pictures! It hurts!!!

    Yes, a real tile guy can take it out and put in new stuff without wrecking the tub and cabinet. It'll be expensive. You might also want to try to get a quote for just regrouting in a light color. It won't fix it, but it'll look much better and hide the errors more.

  • 7 years ago
    Haha. No more pictures, I promise. How could someone redo the grout in a lighter color?
  • 7 years ago
    OMG.
  • 7 years ago
    Ya.
  • 7 years ago
    last modified: 7 years ago

    For fun Becky, when you have time, do a search for “bad tile job”. Yours is not the worst!

  • 7 years ago
    I don’t know if that makes me happy or sad! But I will look!
  • 7 years ago

    Cleaning up the grout smoodged all over would help a TON.

    An opaque shower curtain would, too....

  • 7 years ago
    How does grout get “cleaned up”? Is that something I can do? Planning a white shower curtain for sure.
  • 7 years ago

    I wouldn't just clean it up. Looks like a bad install job. Look at how poor the job is around the plumbing. Start over. Make sure the super never does another tile job in the building!

  • 7 years ago
    last modified: 7 years ago

    " ... we went with the low bid ... we ended up being able to get so much more for our budget than we had planned."

    Unfortunately, as is often the case when hiring based solely on "lowest bid," it ends up costing you more in the long run, in time, money, and inconvenience.

    Hardened grout is not something that you just wipe off! Regrouting is a PITA. Cement is hard as a rock and has to be scraped out line by line without damaging the edges of the tile. And this grout job is not confined to the joints ... it's all over the tile! While it's true that a bad grout job can pretty much ruin a perfectly good tile installation, this installation has visible issues that make one wonder about what is hidden behind it, as millworkman mentions.

  • 7 years ago

    "I got... one ridiculously low bid from my super, and of course we went with the low bid"

    As you seem to know, therein lies the problem. He wasn't so super after all. Never do this again, it's a recipe for disaster.

    If you want to avoid the inevitable water issues in a short while, you'll get someone else in to rip it all out and re-start. You don't see waterproofing, but it's quite probably as bad or worse as what you're seeing.

  • 7 years ago
    last modified: 7 years ago

    It doesn't look so bad from a distance. That tub cut out would bug me every time I looked at it. However...

    Did he install waterproofing? If so, I would not bother with a redo. Black grout is no fun to work with. I've had some success carefully scraping messy grout off tile with a razor blade.

    Oh, and they make these things called escutcheons for where piping meets the wall. He should have installed one for your sink drain to cover the tile gap. A split escutcheon can be installed without taking apart the drain piping.

  • 7 years ago
    Thanks for all of your answers! He did install waterproofing. THAT actually looked good. I know from previous rehabs (with much better contractors) how important it is. I feel like maybe once I get a shower curtain up and put some bottles in the niches, maybe it won’t look impossibly bad. Also I installed a dimmer on the light switch. :)

    But my gut is that I’ll have to have it all redone and so that’s why I was just trying to determine if that’s possible.

    Is it possible to take 20 tiles out, and install new ones?

    Thank you!!!
  • 7 years ago
    Here’s the tile in the new powder room, and it looks great! So that’s something.
  • 7 years ago

    "It doesn't look so bad from a distance."

    You're right, from half mile away not so bad.............

  • 7 years ago

    What is that seeping out from under the toilet? This ding dong is your building's superintendent? That's frightening. He really needs to step away from the grout and caulk. Not his forte.

  • 7 years ago
    last modified: 7 years ago

    So, what system DID he use for waterproofing? Where are the in progress pictures? Because I don’t believe that someone who is that incompetent would prove to be any more competent in another area. Did he even change out the valves behind the wall? That powder room is on borrowed time As in it’s gonna have to be redone too, or your downstairs neighbor isn’t going to be very happy with brown stains on their ceiling

    You are going to pay a premium to have all of that done correctly the second time. When you could have just hired on of the “expensive” guys who would have done it correct the first time.

    Never ever hire a building super for home improvements. He isn’t a licensed contractor, and he didn’t pull permits. Because if he was a licensed contractor, he’d be out there getting 20x pay than lighting people’s pilot lights.

    Don’t hire relatives, or acquaintances of propinquity. When they scrw it up, you lose the dollars and the relationship. Or, as gammy used to say, don’t spit where you eat.

  • 7 years ago
    He is a licensed contractor, he did pull permits, the work has been approved. I don’t think I have progress pictures when the water proofing went up but I did see it. He has had a bunch of different people do the work, including a plumber. Obviously the person he had do the tile work was not skilled at it in any way.
  • 7 years ago

    From the looks of it, the tile guy was drunk on the job.

  • 7 years ago
    Becky, it's not the answer you want, but you NEED to redo this. Life happens... and you learn some lessons the hard way. Rectify this and move on.
  • 7 years ago
    last modified: 7 years ago

    And I suppose a neurosurgeon is in charge of the local elementary school health office? Because that would be equally likely that someone who could earn hundreds of thousands was stuck somewhere patching up a old boiler and changing light bulbs in a hall. Maybe if he had his license revoked. With prejudice. Or he had to change his name and enter witness protection In which case, he would still not be legal.

    Sorry. but not sorry here. You hired a full blown hack. Intentionally hired a full blown hack. And you want to semi laugh it off as cute that you got ugly tile like it’s a lopsided wedding cake or something.

    No, it’s more like you got safety belts in your car made of lasagna noodles. It’s not cute. It actually damages your property in fundamental ways that completely ruins it’s value and functionality.

    Your are going to have s MUCH more expensive job the secind time around, after the rot. And after your neighbors below sue you for damage to their unit.

    You got what you paid for. And you didn’t get what you didn’t pay for. Mr. Cheapo didn’t do the job correctly. On any level. Sack it up and pay to have it all redone. You won’t be done with finding shortcomings, I guarantee it.

    And as the cherry on top, now your relationship with this “super” is damaged and he is going to be hissy about allowing access sad working with someone else to get it redone correctly. Don’t spit where you eat.

  • 7 years ago
    last modified: 7 years ago

    Where is the first niche (picture 1)? I somehow didn't notice just how bad that tile job is. Is the marble sill really chipped or is it just the vein pattern? If this is the back shower wall, the entire wall will need to come out to properly space the tile or maybe resize the niche so the cuts work out and that the tile layout was well thought out, much unlike this niche. I think that's where everyone in the "rip it all out" camp is coming from.

    The floor tile looks great, imho. Too bad the shower tile is a mini-disaster.

  • 7 years ago
    I guess this is the first and last time I post here. I came to ask some specific questions about a tile, which I’m obviously not happy about. It seems like the adult and civil ways to respond to those questions would be to give advice if you can, or to commiserate. I’m guessing no one posts here to be spoken to rudely or made fun of. Don’t you have anything better to do with your time?

    As we speak, there are people clinging to boats made of water jugs, and hoping to make it to shore, so while I’m upset, I’m not going to treat an expensive mistake as a life altering disaster.

    For those of you who actually tried to answer my questions - thanks! I will live with this for a few years I think and then have it re-tiled. I came back to post some pictures of my beautifully unearthed ceiling beams, but some of the “pros” here have made this an unpleasant place to be.
  • 7 years ago
    Becky....I am so sorry if my “OMG” post offended you or if it at all chases you away from posting here. Just trying to lighten the mood. I appreciate your last post and agree that in the scheme of things, none of this ultimately matters.
  • 7 years ago
    The omg did not! That was my reaction when I saw it!
  • 7 years ago
    Such is life, and you can choose to take what you think benefits you from what you get, or you can choose to leave everything.
    And sometimes if you look past the rest, at the information provided, you learn. A lot.

    It doesn't matter in the scheme of survival. Few things do. Considering situations that way has its place but so does the hierarchy of needs. This is not a life/death situation. so it needn't be treated as one, but neither should it be compared one.

    The issue is not only that it's aesthetically bad. The aspect of water problems is worse, and should not be ignored.
  • 7 years ago

    Looking back at the posts, is it really just one person that spoiled this for you? If you've been on these forums for a while, you'll notice that they rub people the wrong way all the time. The advice may be sound sometimes, but the manner it's delivered leaves something to be desired. They probably look at it as 'tough love' but most people consider it rude.

    When you're online, you just have to learn to ignore the rude remarks and appreciate the helpful ones. You'll always get both.

  • 7 years ago

    I have seen improperly waterproofed jobs that have very tidy tile jobs with even grout lines, and well done waterproof, solid jobs with chipped tiles, uneven grout lines, and terrible layout choices. I don't think looks necessarily tell the entire story.

    I have seen a fair share of tile jobs that look like this in older apartment buildings and restaurant lavatories in Manhattan.

  • 7 years ago

    Jellytoast, he used a grout-matched caulk and then did a typical elbow caulking job around the toilet.

    I have officially given up finding a competent person to caulk and do it all myself. The rest of the work can be perfect...and then I swear some people smooth caulk with their knees.