SHAW FLOORING A FOOL'S ERRAND

6 years ago

PLEASE READ THIS BEFORE YOU BUY ANYTHING FROM SHAW FLOORING! Well, it seems every floor, wall-to-wall carpet and area rug or runner in my house was made by Shaw and all are discontinued within the last 5 years! Not only that, our manufactured hardwood called Olde Mill Maple, Sunset Splendor, is scratched sometimes to the underlying raw wood and I found out today I can't find even one box anyplace for repairs!! Originally I bought 3 nice traditional (Oriental) runners and a very large area rug that matches from Bed, Bath & Beyond's website. When I decided on a 4th runner only a couple of months later, they were discontinued. Thinking this was a fluke I went to Georgia Carpets and bought 2 rooms of wall-to-wall for 2 bedrooms and before I'd even paid for it on my Visa bill I learned it was being discontinued! Meanwhile we had already purchased about 600 sq. ft. of Olde Mill Maple manufactured hardwood for a large part of the house... It has held up like garbage and I learned today I can't even find a few boxes to repair the worst spots! This flooring was over $10,000. and I am just stunned! PLEASE READ THIS BEFORE YOU BUY ANYTHING FROM SHAW FLOORING!

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Comments (5)

jmm1837
6 years ago
I can't comment on the quality of your flooring, but as I understand it, most flooring materials - tile, vinyl, carpeting, engineered hardwood - are only marketed for a couple of years before being discontinued, so this wouldn't be unique to Shaw.
bartsmomgvj thanked jmm1837
bartsmomgvj
Original Author
6 years ago
I guess that's so we morons will have to completely re-do everything constantly. My cousin just gave up on an old refrigerator that was owned by our grandmother and used when we were little in the 1960's-- and the fridge was old then! They wouldn't sell many refrigerators (or other items!) if they weren't actually pieces of crap that won't last...
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SJ McCarthy
6 years ago
Do you think the hardwood can be refinished? The tremendous amount of scratching in your photo (ignoring the wear through for just a moment) would indicate you have animals. Is this in a "pivot point" area (like around a corner or just in front of the door where dogs might "spin" when excited to go out)?
bartsmomgvj thanked SJ McCarthy
bartsmomgvj
Original Author
6 years ago
Yes, we have dogs. But the place we ordered it from assured us it would be just fine; that it was practically indestructible! What a lie. Plus there are light scratches all over the floor. I don't think this type of floor can be refinished, but maybe I am wrong. That would be nice.
SJ McCarthy
6 years ago
Sigh...more "salesman hype" hits again. The "indestructible" products are stone, concrete and packed earth (yes there is a floor product made out of dirt). For wood products, the FINISHES take all the abuse. That means the finish is the thing that needs to be looked at. An aluminum oxide finish is the toughest finish we have. And to ensure it must be "super tough" there needs to be at least 9 layers of AO urethane finish applied.

If your floor is 5 years old, then I would say this is a traditional urethane product. Aluminum Oxide shows WHITE when it scratches. Your floors are showing indents in the finish where the dog's nails are creating groves. This is normal for urethane but abnormal for Aluminum Oxide.

I'm sorry you don't like your floor. I'm sorry the sales person put a spin on it that has not materialized. You can look to see if your floor can be refinished. The top layer of wood needs to be 3mm thick. You can check that at a floor vent. Simply get down on hands and knees and measure the thickness of the top layer.

A wood flooring professional (NWFA Certified of course) can then tell you how easy (or not) it would be to refinish the floors you have. And to ensure you have the toughest finish, you will need to ensure the professional uses TOP OF THE LINE products from Loba (Loba 2K Supra AT) or from Bona (Bona Traffic HD).
bartsmomgvj thanked SJ McCarthy