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Waterworks—Do they talk to walk-ins?

May 22, 2019

DH and I are in DC for the week. Today we visited Georgetown and stopped into a Waterworks shop. I’ve only been in WW once before while visiting DH at Rice in Houston.

We walked in. Saw two people sitting at their desks working on their computers. Neither looked up or acknowledged us. We took our time walking around looking at the eye candy. While doing so, walked right by both people. Neither looked up or spoke a word.

Is this typical? Do they expect you to make an appointment and have a designer with you? If that’s the case, then why bother have a storefront?

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