Ref. order #1637-2499-4395-5030.

Linda Tarullo
August 13, 2019

I have received 2 dining chairs that are cracked down the middle on 7/11. I called initially on 7/12, and have called 7/21, 7/26, 8/6 and 8/13. I have sent photos of everything required and still have the box of chairs sitting in my house. I want to, obviously, return them for a credit. This is so unacceptable. I will tell everyone I know to never do business with Houzz, and I will do whatever it takes to get to let this be known and to return these at no expense to me, because they arrived damaged.

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