roof warranty issues with GAF, Certainteed or Owens Corning?

September 18, 2019

Has anyone tried to get help on a warranty issue with GAF, Certainteed or Owens Corning? If so, how did it go?

The reason I ask: my GC's roofer bid Certainteed. I prefer the color of GAF shingles. The roofer is willing to install the GAF, but when I asked why he bid Certainteed, he cited the warranty. His experience is that when he's dealt with warranty issues, GAF always seemed to come up with a reason why they wouldn't cover it, while Certainteed seemed much more willing to work with him. (he doesn't have enough experience Owens Corning to comment, but again will install it if I want). Not sure if this is consistent for the company or maybe just a few isolated instances.

What's been your experience? Thanks in advance for your help.

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