That’s too much water left there. Not normal wear.

It's hard to tell from your pictures if you have knobs or pulls to open the cabinet. If your only way of using the door is to touch the paint, yes it will wear off. I have the same thing on my trash pullout and many have posted that the paint or stain wears away there.

Dovetonsils - there’s no pulls or any hardware right now. It’s on my to-do list.

Lyfia - thanks for the advice. I’ve tried getting them to come out once so that’s when they asked for photo. Sent them and they said excessive wear on my end. At this point I’m probably going to keep bothering them until someone gets tired of hearing from me and sends someone out to look at it.

Call the factory.

I agree that you should call the factory directly. That is not enough time to call it wear and tear and as someone else stated, the locations of the peeling is not a place that would typically get a lot of wear and tear.

Thanks. I hadn’t even thought of that!

Are those below the sink cabinets?

Which cabinets (location) is this happening? Wondering if it’s a moisture thing (sink, dishwasher, even steam from boiling water)?

Mary - not near water. One is next to pantry and the other is on the far left side of kitchen - water nowhere near. The one by the pantry I think I’ve only even opened a couple times - I don’t use the stuff that’s in that cabinet

Remember, the builder is trying to eat up time with you by denying your claim even before looking at it.

Do as the others above mention by getting in touch with the cabinet manufacturer. Also take a look at your written warranty. You should have a copy of it in your closing documents. If you don't see it, get a copy from the builder. Is it the standard builders 2-10 home warranty? Did he even actually enroll you into the warranty? The time to find out is now if you don't already have these answers.

doubt this build has an aftermarket add on warrenty, but it wouldnt yet apply.

this is a factory flaw, likely a process error. some cabinet manufacturers will send replacement doors.

I never thought of this as an after market home warranty Jeffrey. Most of the builders here offer it as a perk to the buyers. I'm not saying it isn't an after market warranty - I had put it in a different category mentally from the other home warranty companies. https://www.2-10.com/builders-warranty/

They represent many builders. My experience with 2-10 was that I was responsible for warrenty response the first two years.

If water has not been allowed to sit on it whether from a sink or just from cleaning, this could be an issue with the finish. It may not have been mixed properly, or even the door may not have been cleaned of all dust before the finish. I've actually had this in the past with one of my clients kitchens. When it happened, as the Designer supplying the kitchen, I called the company on my clients behalf to request a warranty. The company looked at it & agreed that it was a problem on their end. My client was then provided with new doors to replace the ones that had the problem.

Your Contractor/Designer should be fighting for a warranty on your behalf. My cabinet suppliers typically offer around a 10 year warranty for factory defects. It shouldn't matter who supplied it as it's the cabinet company warranty & not a Designer/Contractor warranty.

Timberlake is American Woodmark’s builder line. The most entry level of all entry level other than Chinese. With customer service and warranty to match. Two years from date of purchase. Not install. Purchase. So, it could be out of warranty if the build was prolonged. The dealer‘s pocketbook is impacted too. Which may be why they are dragging feet.

I am still trying to get over "Builder said it’s not a warranty issue because it’s excessive wear."

Are you located in Michigan?

2 yrs from purchase woukd be harsh.

Our client supplied Lowes/ Kraftmaid paid 11/2018 & we received our final delivery 11/2019. Not warranty but deliveries of incorrect, flawed and damaged prior to delivery replacements. 3rd try was a charm in some instances.

That’s a whole different level of cabinet sold by an entirely different business model. And your issues were mostly due to the “designer” not knowing how to specify.

The pictures show on I can tell that is scratching, but you can fix it . Go to home Depot and buy adap caulking choice same that color and you can seal on these scratch. before you seal need to a little sand and clean that area.