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publickman

Houzz failing to notify me regarding messages

6 years ago

I used to get emails when someone sent me a personal message here, but when I checked my messages on Houzz today, I found some going back to April that I was never notified about. I also checked my settings, and they still say that I will be notified via email when anyone send me a personal message, but that has not been happening.

I guess I will just need to check messages here the same way I check my regular email.

Anyone else having this problem?

If it appears that I ignored a message you sent me, it is because I did not know about it!

Comments (28)

  • 6 years ago
    last modified: 6 years ago

    I would delete this message, since I found the source of the problem, which is my gmail account. It evidently thinks that generated messages from Houzz are spam, and so they do not show up in my inbox as normal messages.

  • 6 years ago

    Same here lars. No notifications. So I've been checking and sure enough I had one a couple days ago.

    And a post still 'out there', and I did not use carp, (cr+p)

    Lars thanked sleevendog (5a NY 6aNYC NL CA)
  • 6 years ago
    last modified: 6 years ago

    I get notification, but lately hours (seventeen hours in one case) after the PM is sent.


    ETA: I should clarify that the PM did not even appear in my inbox until seventeen hours after the fellow forum member sent it. Where the heck was it during all that time?! So weird.

    Lars thanked User
  • 6 years ago

    Mine works only sporadically. Sometimes the notifications come instantly, some times they never come at all. I have not changed anything on my end, so I chalk it up to general Hoazz wonky-ness.

    Lars thanked User
  • 6 years ago

    I would send Houzz a certified letter threatening to cancel membership if it happens again. :)

    Lars thanked Michael
  • 6 years ago

    I haven’t had notifications for months! So annoying. I’ve checked all my settings. Nothing has changed. They’re not in spam. Just weird.

    Lars thanked Sueb20
  • 6 years ago

    I never get them anymore, maybe I have it shut off. going to check it.

    Lars thanked joann_fl
  • 6 years ago
    last modified: 6 years ago

    Glad you figured it out. My first thought was check your junk/spam mailbox. I check one of my junk folders daily, but not on my gmail account.
    Maybe I need to start doing that...

    Lars thanked carolb_w_fl_coastal_9/10
  • 6 years ago

    No one ever sends me PMs, or so I think. I browse CF on my phone and the mobile version of Houzz doesn’t appear to have a PM feature at all.

    Lars thanked John Liu
  • 6 years ago

    LOL Michael. I was thinking the same thing. SMH

    Lars thanked Uptown Gal
  • 6 years ago
    last modified: 6 years ago

    Me too! LOL

    Lars thanked breenthumb
  • 6 years ago

    Houzz, failing at something? What?!! They do so well with the message boards.

    Lars thanked cawaps
  • 6 years ago

    John, I sent you a test message so you can see if you got it. :)

    Lars thanked plllog
  • 6 years ago

    I rarely get messages, and haven't gotten one recently.

    I am having a hard tme following any threads lately. Yesterday I was able to select sort by OLDEST and it worked. Today it's just chaotic and frustrating.

    I really wish they could get this to work.

    Lars thanked salonva
  • 6 years ago

    I don't get many notifications when someone responds to a post. Sometimes, I can see a green circle with the number, but about half the time I don't get a notification. My PC keyboard doesn't always work when trying to type a post. Only happens with Houzz. Their advice was to clear cookies and cache!!! This tells me they don't know and have no intention of figuring it out. Sometimes, I can find my posts in activity, and sometimes I can't.

    Lars thanked Peke
  • 6 years ago

    The bell icon with the green circle is defective. Every time your mouse pointer runs over it, it resets and the green circle goes away. You can set your personal settings in your dashboard to receive e-mail notifications. Also, if someone uses and @ with your screenname, you'll get an e-mail alert. This works well for older threads where someone isn't sure you'll check back.

  • 6 years ago
    last modified: 6 years ago

    Larz:

    mebbe houss is zzleeping on the job ...



    ZZZZZZZZ!

    Lars thanked bragu_DSM 5
  • 6 years ago

    Ha! I just noticed today that it resets. I want Garden Web back........

    Lars thanked Peke
  • 6 years ago


    I cant originate a post or do a search on a forum. Always new bugs showing up.

    Lars thanked linnea56 (zone 5b Chicago)
  • 6 years ago

    I don't know how to start a thread or to search on the forum.

    last week I received notification for a thread that hadn't been posted on in 4 yrs. 4 yrs ago! was that notification floating around in space all of these yrs?


    Lars thanked desertsteph
  • 6 years ago

    linnea, some spammer probably revived the thread, then the spam was reported and removed from the thread, but you still got the notification.

    Lars thanked Olychick
  • 6 years ago

    I’m not getting post notifications at all.

    Lars thanked Jilly
  • 6 years ago

    I think part of the problem may be the gardenweb.com / houzz.com dichotomy.

  • 6 years ago

    I've got an email thread thru houzz going with another member, but the last several messages have not only not give notifications, they haven't even been delivered. Since it's a thread of messages, I wonder if they have a limit of the size of email communications between members? We finally gave up and just exchanged personal email addresses.

    Lars thanked Olychick
  • 6 years ago

    I still get notified, occasionally, that someone either liked a comment or added to a thread from years ago. They were so long ago it's like going back to a different time in my life. Windows, carpeting, chipmunk problems. I get a kick out of them.

    Lars thanked breenthumb
  • 6 years ago

    Wow, I just checked and there were two messages I’d never seen. Part of my problem is that I signed up here with an email account I rarely check. Maybe I can change that.

    Lars thanked dedtired
  • 6 years ago

    I finally got one message from the other member whose messages weren't coming through. It took about 5 days. So don't rely on houzz to communicate with other members. I didn't get a notification that I had a new message, like I used to.

    Lars thanked Olychick
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