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skmom

people brought their dog to my house showing!?!

5 years ago

Do y’all think this is normal behavior? My house is newly on the market and we had another showing today. We have some simply safe cameras and we saw that the realtor (not our realtor) and the couple who came to look at our house brought their dog with them. Hubby and I were appalled! To their credit, from what we could see, they held the dog the whole time. I hope. Now, we don’t dislike dogs or anything, but some of our kids have severe allergies! We didn’t even THINK to tell our realtor “hey, no dogs allowed in our house during open houses or showings,” because it never occurred to us that someone would do something like that. Who does that!?!? Anyways, we sent a text to our realtor and conveyed that in the future we have a zero tolerance policy on animals or smoking in our home (because we’d better cover that base too!) due to severe allergies in our family. (And please, I’m aware there are supposed hypo-allergenic dogs out there, but when someone is allergic to the saliva it doesn’t matter. We’ve seen our daughter react to dried saliva too... so all a dog has to do is sneeze on our stairwell handrail and it’s an allergic reaction waiting to happen.) Now, I suppose we got a little complacent... our most allergic daughter recently got married and moved out of our house, so it’s not like she’s a clueless 5 year old anymore. But our home has always remained a safe haven for her, even as an adult... we don’t have animals because of the severity of her allergies. Even though hubby and I grew up with dogs and cats as part of our families... we understand that emotion and bond... but our childrens’ health became more important than animals to us once we discovered the severity. But, I dunno... even if I had animals in my house, I would be like “what the heck!?” if some stranger showed up with their dog without asking first??? Is that a normal thing for realtors to allow clients to bring their dogs with them to showings without asking permission for that first?

Comments (81)

  • 5 years ago
    last modified: 5 years ago

    Ptreckel, my DH has a severe cat allergy. We definitely ask our realtor to find out if there is a cat in any house we are interested in looking at. If so, it is instantly off our list of potential homes. Sellers will sometimes tell us if previous owners have had cats but they don’t always know. In one instance where we forgot to ask, when we arrived at the front door and the seller’s realtor opened it, my DH took less than 2 seconds to say “No, I can’t go in there”.

    This is the major reason that, of the 8 houses we have owned to date, 7 of them have been new builds. It is possible to remove the allergens but it is expensive and can take up to 6 months with mixed results. We just don’t want to take that kind of chance. Of note, cat allergens exist in their saliva as well as their dander. The saliva is considered “sticky”, becomes airborne and adheres to all surfaces so a house has have the ductwork, walls, floors and ceilings cleaned as well as removal of all fabrics (curtains, carpets, etc).

  • 5 years ago
    last modified: 5 years ago

    I ... wonder how a person if they were not having a new home built would be able to tell

    About 10 seconds for the tickle to start, followed by coughing and breathing difficulties. Confirmed by oximetry testing. (I love felines and had several for many years.)

    The last homes my pet-owning friends/clients sold and bought with me as a real estate agent I donned a double filter cannister mask. The listing and selling agents kept looking at me strangely!

    I dread a long-term care home, where it is now routine to introduce animals to "cheer up" the residents. I urge my children to kill me first.

  • 5 years ago

    Worthy, I take my certified therapy dog to the retirement home all the time. (Not right now, of course.) If you want us to avoid you, just let the staff know. No reason for your children to have to do time in the penitentiary for offing mom.

  • 5 years ago
    last modified: 5 years ago

    So, how do you handle the "certified therapy dog" if a seller has severe dog allergies?

  • 5 years ago

    A certified therapy dog visits retirement homes, hospitals, assisted living facilities to interact with residents, patients, etc, at the request of the facility. I think you are confusing therapy dogs with "certified emotional support animals" which deserve the quotes around their name.


  • 5 years ago
    last modified: 5 years ago

    No confusion on my part. I asked a simple question - whose rights triumph? The therapy dog owner or the allergy owner?

  • 5 years ago
    last modified: 5 years ago

    Allergy owner. It's a private home.

    There is no such thing as a legitimate "certified emotional support animals". There is a ESA, but no certification. Check the ADA.gov website below for accurate info.

    There is such thing as an actual service dog that has to go through rigorous training. https://www.ada.gov/regs2010/service_animal_qa.html

  • 5 years ago

    "Personally, I just adore dogs, I don't understand the negative attitude toward them."


    Whether you adore dogs is irrelevant to those who do not.

  • 5 years ago

    klais-

    Some people adore their pet pot belly pigs, but I don't want those in my house either... ;-)

  • 5 years ago

    Hope original poster will answer this. My dog sheds non stop. Chihuahua/Pomeranian mix. I can never guarantee I am doggie hair free although I do my best. Change my clothes before leaving the house always and keeping a lint roller in car for any stray hairs. Am I a danger to the family if I entered the home ?


  • 5 years ago

    "Personally, I just adore dogs, I don't understand the negative attitude toward them."

    Did it occur to you that many of us are highly allergic to certain dogs?

  • 5 years ago
    last modified: 5 years ago

    And cats and birds and horses...

    We recently bought a home from dog owners. So clean, neither my agent nor me realized it until after I made the purchase. But it's all hard surfaces so I hope it can be cleaned enough in time.

    After the rest of the family moves in, I may stay behind in our old house--which is to be renoed/demolished--till the day work starts.

    One summer, I "lived" in my pickup camper and garage and showered at the gym while the home was thoroughly cleaned and the carpeting replaced with hardwood. Hmm, maybe time for another vacay!

    That househunters now think bringing dawg along is fine boggles the mind!

  • 5 years ago

    @Jude, it depends on how well the allergy sufferers symptoms are currently being managed, and even on age and how well they can deal with things. When my kids were young, and their eyes started itching, they would immediately start rubbing them and things would go downhill very fast with eyes swelling shut, hives all over their face and neck, and breathing problems and severe coughing with the asthma. As they got older, if their eyes started itching, they’d know better and go wash their hands and face, or step into a full shower as needed and it really helped lessen the severity of the reaction. But we learned it was better for them not to ride in the car of a dog/cat owner (the space is too enclosed) or hug pet owners, or sit on any of their soft surface furniture if they did go into their home. But even while sitting on hard surface furniture (wood or plastic) they learned never to touch their face while in the home until after they could leave and wash their hands at the very least. So, as a pet owner entering the home of a severe allergy sufferer, you’re not too much of a danger if you don’t go sitting on the furniture. If you did, I’d need to clean where you sat and perhaps spray the area down with febreeze for allergies. In my oldest daughter’s case, she’s allergic to even the saliva of hypoallergenic dogs... so if I think you’ve been handling dog toys without washing your hands, I’d ask you to wash your hands... especially if her symptoms aren’t well controlled with medication. (They can be poorly controlled if, for instance, she has been decreasing her medication in an effort to not be on so much, or changed medications and not realized yet that it’s not as effective, or if she’s recently had too much exposure... allergies are like a cup... sometimes the cup is only half full, and sometimes it’s overflowing. If it’s overflowing you’ll see some more drastic reactions than if the cup is half full.) So yeah, it all depends. Hope that helps!

  • 4 years ago

    Not always. Unless you are counting an epi pen as "treatment." And also irrelevant as it is someone's private residence so they get to make the rules. No dogs at showings means no dogs at showings.....

  • 4 years ago

    And “treatment” has varying success and is not without its own side effects.

  • 4 years ago

    "klais" is a frequent necrospam editor and has spammed this thread before.

  • 4 years ago

    Its really tough to get any pet dander out of a home completely unless you are planning to replace the entire vent and duct system along with any carpets while you are at it. For people with very severe allergies, they can react in seconds to the dander or saliva and might be needing their epi pen. Thats the reason why people who suffer from severe allergies take it very seriously and they might seem obsessive-compulsive to others, but they are doing the right thing. Best plan of action for this is avoidance of the allergen completely. So it has nothing to do with like or not liking, there are lots of people who adore dogs but cant have one because they are allergic to them..so the kind thing would have been to check with owner if they are fine with their dog tagging along for the home viewing( though why it needs to i cant fathom, dog not being the one signing the check , hopefully 🤣)

  • 4 years ago

    “Personally, I adore dogs. I don’t understand the negativity about them.” This is a quote from someone upthread.


    Here’s my response: ”Personally, I don’t care for dogs at all. I don’t understand the positivity about them.”


    Now, who is right? Whose opinion takes precedence? Neither, of course.

  • 4 years ago

    How hot was it outside at the time? If these were out of town buyers who were traveling with their dog, most hotels do not allow a dog to be left in a hotel room unattended. If it's hot outside, then a dog cannot be legally left in a car or in the case of my town, it is illegal to leave a dog alone in a car regardless of the temperature.

    Just saying there are two sides to every coin. Knowing the all the details help make a decision on whether or not this is bad behavior.

    When I've sold houses in the past, if you don't put your dos and don't in the listing or with the agreement with the agent, it's all a do. I've learned the hard way on several things.

  • 4 years ago

    Baloney. Before you take a dog into a home after traveling with your dog to house hunt does not give you the right to show a callous disregard for the safety and health of others!

  • 4 years ago

    Well, it was fall in the Midwest... so it was beautiful outside (and there are places to board animals) but it’s true that you have to be specific in listings. We learned that the hard way... it could’ve been so much worse than it turned out. We did have our realtor specify no animals after the incident, but he had said in all his years (decades) he’d never known this to happen and he was unpleasantly surprised like we were. Anyways, we sold the house soon after, and it all worked out. (The new owners are wonderful people who we still stay in friendly contact with, and they have a dog... they did not bring their dog to the house until it was actually theirs.)

  • 4 years ago

    Ever stop to think that most people walk where dogs and other animals do. When you walk on those surfaces unless you have an area that you can remove your shoes and clothing on the lower part of your body before coming into the house you are bringing things from the outside in.

  • 4 years ago

    Not the same as sitting in a confined space with a dog.

    Think Covid. Outdoors in the park good. Inside with others not good.

  • 4 years ago

    I read an article recently that a potential buyer wrote a letter to the seller of a home from the viewpoint of the buyer's dog, explaining the advantages and desirability of the seller's lush, green lawn.


    My first thought was that if I had a lush, green lawn, I would think twice before selling it to someone whose dog would be leaving feces and brown spots on it.


    I work in a small store. The management finally put up a sign that stated dogs weren't allowed in the store. People will sometimes ask if some dog had an accident in the store. Our thoughts are, "If only it was JUST one."


    I opened the store to step outside for lunch one day, and on the top step was fecal matter from a dog. Our city has an ordinance for owners to pick up after their dogs - and this was two steps up from the sidewalk. It's almost as if someone, offended by the sign, intentionally urged his/her dog up there to do it's business.


    I'm not cut our for dog ownership, but I adore them. Some owners make it harder than it has to be to like them.



  • 4 years ago

    It boggles my mind that anyone would take a dog with them to view a house. I'm a dog lover, but in my opinion that doesn't give me the right to turn up to a viewing with a dog and expect to be allowed in.

  • 4 years ago
    last modified: 4 years ago

    tete_a_tete,

    Well said! I love my dogs and take them to outdoor parks and similar venues. I never take them to a "store" or restaurant and impose them on other visitors or staff.

  • 4 years ago

    Does anyone have an actual source showing the rule for SHOWINGS vs Tenants/Purchasers?

  • 4 years ago

    This just happened during a showing in our home. I got an alert for my security system saying motion detected the snapshot showed what I thought was a raccoon or rodent walking around in my living room. I opened the app and low an behold the buyers that were at my house had brought two little dogs with them and had them roaming around my downstairs and I caught them on one of the upstairs cameras with one of the dog roaming around my master bedroom. We had and love dogs but I never thought someone would bring dogs to a strangers house and also leave them unattended. I'm worried about the dog peeing or pooping in the house or licking cleaning supplies then getting sick, or chewing through an electrical cord, etc. The sense of entitlement with some of these home buyers is insane. Id be more ok if they carried the dogs with them but it appears they only did when they went into the basement...

  • 4 years ago

    Johnny cache, I’m sorry that happened. In my mind, it’s similar to allowing young children to roam unattended as well. Rude and potentially harmful.

  • 4 years ago

    Johnny cache -- did you let your agent know? I would. I'd call and b*tch up a storm, your agent should let the buyer's agent know the seller is NOT okay with it. Or any seller, for that matter.

  • 4 years ago

    We let our listing agent know. She was just as shocked and had the same concerns. She was wondering how often this happens. There is interest in the home from the buyers but my wife and I are probably going to turn down an offer if it's made. If they're this inconsiderate on a showing, God only knows how bad they are going to be during the sale closing period. They also didn't take their shoes off or from what I can tell or even wipe their shoes when the entered...

  • 4 years ago

    That is good you let her know.


    I wouldn't turn down an offer from them, though -- especially not if it's a good one. Inconsiderate doesn't mean they will give you grief during the buying process. If they do end up the winning bid, I would make sure you agent makes it crystal-clear no dogs allowed at inspection; better yet, you or your agent should be there, at least at the beginning of the appointment. I mean -- if they end up backing out of a deal but their dog makes a mess of something, that would be inconvenient, but even worse if the dog gets hurt -- then it's a liability.

  • 4 years ago

    I try not to let my emotions get in front of my bank account. I don't have to like all the people who hand me money, so long as I like the amount of money they hand me enough. I wouldn't make a single comment about the dog if they made an offer. If the dog makes a mess we can deal with that afterwards, but if it helps you buy my house then bring a goat for all I care. Also, you have no liability for a buyer's dog that gets hurt in your home.

  • 4 years ago

    100% agree with Bry.


    I totally get why you are so angry. I would be to. And trust me, as I wrote upthread (in all caps for emphasis, LOL) - I LOVE DOGS. However, I love MY dogs, and I don't want someone else's unattended dogs running loose through my house either.


    However -


    This is a business transaction. And if they're going to give you an attractive offer, don't be foolish and turn it down just because you're mad about their entitled behavior.


    If your house is on the market, presumably that's because you want to sell it - so focus on getting it sold for top dollar and don't get distracted by the stupidity of people....or you'll be distracted for a very, very long time. Ha ha.

  • 4 years ago

    I’m obsessed with my little shih tzu. We have a great downtown area that is very dog friendly and we take her around to all of the shops and restaurants that allow dogs, basically every weekend. That said, as a realtor myself, I would not allow dogs in any of my showings or allow the buyers I represent to bring their dogs along. I’ve only had to say it once (an open house), and the couple was very apologetic, they happened to be walking by and decided to stop in, but they immediately brought the dog outside (they were holding it, but still). That is just so disrespectful! I’ve bought a couple homes when I had little kids and I never brought them either. Common sense people.

  • 4 years ago

    We will wait to see what the bid is, my realtor has the feeling they are going to low ball, they did it to another client of theirs a month ago.


    This is also the last house we are selling through a Realtor. That we've decided on. I now know why realtors aren't happy with showing a house with a video security system. In the past 4 almost 5 weeks we've had buyers letting their children roam free in the house, then had kids steal stuff, I've caught them on video going through our closet and drawers, people showing up while we were at work without scheduling an appointment. (If you've ever had an alert sent to your phone saying a person was detected in your home without a viewing scheduled it'll give you a slight heart attack.) Adults going through closets and pulling suits on hangers off the racks and touching and looking at them, people walking around the house using their phone to record a video tour, people scheduling a time then no call and no showing, only to show up 2-3 hours later while we're in the middle of cooking dinner. We had a few schedule a showing for 2pm and then show up at 10:00 while I was in the shower. one opened a drawer in my closets and sprayed my cologne around, one realtor was smoking in my driveway stomped his cigarette out and then flicked the butt onto my neighbors property (my neighbor saw that on his security camera). The quality of realtors seems to be going down the toilet.

    If they're pulling this sh*t when they know they're on camera what are they doing when there isn't a video system?

  • 4 years ago

    I don’t understand - why is YOUR listing agent not present at each and every showing to control this behaviour? Isn’t that part of what they are being paid for?

    I wouldn’t sign an agreement with any agent who didn’t agree to this. We sold in the midst of the pandemic early this year (March) and not only was our agent there for every showing, he insisted on masks and hand sanitizer use for anyone who came in our house. He was also the only one who touched or opened cupboard and closet doors for potential buyers. There were no objections.

    The seller makes the rules for showings, not the buyers, especially in this market. If they don’t like it, they miss out on an opportunity to see and possibly buy your home.

  • 4 years ago
    last modified: 4 years ago

    "If they're pulling this sh*t when they know they're on camera what are they doing when there isn't a video system?"

    I don't really care...

    I use a realtor because using a realtor increases my profit. I could really show these people whose boss and teach them a lesson about manners by selling my house to someone else for less...

    Moreover, well qualified buyers often find these requirements off putting. I am a well qualified buyer who is always willing to pay cash if that is what you want, but I am not jumping through a seller's hoops. I don't want to deal with that kind of crap. If you start specifying the fifty things I have to do before seeing your house or get your realtor to follow me around like I am a suspect, I am just going to go to the next person who actually wants to sell their house.

  • 4 years ago

    Aside from open houses or if the listing agents themselves have an interested buyer they rarely show up. At least in my area, the other two houses I sold (both of those were different agents and companies) the listing agents were not present during showings. We went house shopping last weekend and with the two dozen or so houses we walked through there was no listing agent on site.

  • 4 years ago
    last modified: 4 years ago

    I've bought and sold 4 different homes (using a realtor) in 2 different states over the past 10 years, and not once has the listing agent ever been present for an individual showing.

  • 4 years ago
    last modified: 4 years ago

    @Stax Yes buyers agents were always present. I'm not sure what's being said like if the buyers are being reprimanded or told not to do stuff because I don't have audio on the cameras. I filled the microphone holes in with silicone as recommended by my attorney.


    As a buyer, I wouldn't want a listing agents present during a showing, I'm fine with cameras in a house because we're smart enough to keep our mouths shut, and properly behave inside someone's home. In fact over half the houses we looked at had some sort of video camera system in it. I really wouldn't want some pushy salesperson trying to upsell me on a home. If I like something I buy it, I don't need someone trying to prod and ask questions while I'm looking. Its kind of like having one of those annoying retail sales people around.

  • 4 years ago

    We sold our house a couple of years ago, and installed cameras in several rooms. We saw a REALTOR playing around with our TV lift system, which was NOT included in the sale of the house. We had people leave the French doors open despite the fact that I hung a sign on them asking them to close the doors because we have a cat. We had a realtor leave lights on everywhere and the door unlocked. So the fact that someone brought a dog wouldn't not surprise me at all. People have no respect for anyone. I love dogs, but not all of them are well behaved and I'd be really upset to find out someone brought one into my house without asking. What if they homeowners had a cat like I do? She hides when someone comes in for the most part, but she would totally freak out if someone brought a dog into our house. It's just plain RUDE and unacceptable.

  • 4 years ago

    @bry911 what do you mean by hoops and a list of 30 rules? Mostly were talking about buyers bringing dogs into a sellers home without even asking and have them roaming around unattended.

  • 4 years ago

    I guess there are regional differences, but in my area the listing agent is not only there for security reasons but also to answer whatever questions buyers may have such as local schools; operation of the elevator, motorised blinds or sound system; property lines; specifics about non-visible features of the house such as shear walls. Ours knew the house almost as well as we did as he was our agent when we bought it. Most listing agents don’t treat potential buyers as “suspects” but want to make sure the buyers appreciate the features of that specific home.

  • 4 years ago

    @Johnny Cache - I was responding to multiple posts. A suggestion was made to have the listing agent present, which creates a number of obstacles for scheduling and being chaperoned.

  • last month

    I realize this is an old post, but I googled this exact topic due to an incident at one of my listings last night... seller called, upset, because she saw the buyers & buyer's agent go into her home while walking a small dog on a leash! NOT carrying it, not in a sling/body pouch...I tried calling the agent (no answer and no VM box set up), then text him the situation and to please call me. He scheduled the appt but had a female associate agent showing the property. He explained that their dog is "like their child", but he was apologetic and said he would call his agent (they had just left). I am absolutely flabbergasted. This is someone else's "home", I think people have lost their minds and ability to respect boundaries. We live in AZ and it is already 100 degrees - soooo, leave your pets at home for your 15-30 minute house showing (or, take turns staying outside with your dog while the other tours the home). I updated the showing app instant reply to state that unless you are bringing your service animal, no pets allowed - and IF it's a service animal, then they must give the seller a head's up. I don't think we SHOULD have to state this in the MLS description, but now maybe it is going to become the norm. Funny enough (or not so funny), I had taken this client to see a home earlier in the day, and the homeowner was present for the showing. She explained that she was "there" because of several instances during previous showings, one of which was a buyer carrying in her two tiny dogs, and once inside, she SET THEM DOWN to wander all over the house! Another buyer set her toddler on the kitchen peninsula and the toddler stood up and was essentially walking all over her kitchen countertop! Last straw was a buyer that OPENED HER FRIDGE and helped herself to some grapes for her child - my jaw was on the floor with my hand on my heart, WHAT??!!?? and once we were out at the car, I ASSURED my clients that I've never had any of this happen, basically reassuring them that this is not the norm/won't happen during showings at their home. Good grief, people, common sense & respect - or I'm gonna show up at YOUR house with my pet donkey

  • last month

    LOL, I remember this post from several years ago. It didn't surprise me then and it surprises me even less now. People bring their dogs and unruly children everywhere and let them run lose. The grape thing is a bit much. I will express a kind heart and hope the child had diabetes and was having a blood sugar drop. Perhaps a life was saved? Or they're just entitled and rude.

    I was in a hair salon recently and a man brought his dog in. It was about a 40 lb dog. Turned out he was a veterinarian who had brought his personal dog. Someone in the salon made a joke about hoping the health department didn't show up or the dog would be busted. The vet said, "Oh, dogs aren't allowed in here?" Duh. Why would you think they would be for so many reasons including the sanitary aspect.

    I said it years ago and I'll say it again: When I've sold houses in the past, if you don't put your dos and don't in the listing or with the agreement with the agent, it's all a do. I've learned the hard way on several things.

  • 23 days ago

    I should be grateful that on our current listing it's only been thieves we've dealt with:. quality umbrella gift from a friend, new running shoes and now wife's two designer quality pants, tucked away in their box on a top shelf that have disappeared. No more showings till we're totally moved out!

  • 22 days ago

    ^^ ACK! Do you have the sticky-fingers on surveillance camera?

  • 19 days ago
    last modified: 18 days ago

    No cameras yet..

    But next showings, the house will be totally vacated. I can only imagine the disappointment from some shoppers!.

    However, we will post signs: No Pets, No Shoes, No Smoking. And wrap the toilets with notices Not in Use.

    ****

    When we were renovating a downtown six-plex, we allowed one worker to take a room and washroom for himself. Only way to deter break-ins and instant squatters.