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2catsandtheirmom

Has anyone ordered the Arhaus Luca Table? StainColor Misrepresentation

4 years ago
last modified: 4 years ago

My Arhaus table arrived on Thursday, February 17. The marble was cracked so they said they would replace. As I was looking over the table before the delivery guys left, I noticed the color seemed off. Is this normal for table to look one way on line and another in person. The dark brown table is what I ordered and wanted. It is titled Earl Black. The next photo is what I received.


Below is the table that was delivered. Disregard the 2 stain samples -they are for a custom bar being built and we are still mixing the stain. I put them there to see how they would like with this table.




I have called twice to the store in Jacksonville asking them to please send me a photo of the table that is on their floor so I can determine if I received the Earl Black table. The delivery guy told me that had delivered 2 of those tables that week that were wrong. I do not know why they have not emailed me photos - I have been dealing with the nice salesman. Usually he is very responsive but I feel I am getting a cold shoulder.

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