Did you do any research into this organization before you ordered? Reviews from sources like Garden Watchdog and Yelp are overwhelmingly negative and the company has a BBB rating of F. You can't get any lower.

If you didn't research first, you should have. And if you did research and ordered anyway, you may just need to chalk up this 'transaction' as a learning experience.

Yes, in agreement with GG someone once told me to consider this kind of thing like tuition in the school of life. So true. Posting this will hopefully add one more web resource for people to see regarding this seller! I had a similar experience with Etsy. Between Etsy and Paypal, a seller found a way to reside in a nice niche that protects them from both sites’ resolution processes, and I learned a $60 lesson in the game of life (another lesson). I’m sorry you were burned so much, but GG’s adivce is perfect—research first!