Yes, possibly.....

You need the fabricator and electrician back at your clients home.....and the money for whatever fix from YOUR sub/ electrician.

You didn't inspect the electrical before the template? You had no one there FOR the template appointment and supervising? Yikes. Do you even know if the dedicated box is correct? Did he know this was going into a solid surface? Did he use an extender?

While some fabricators can successfully cut stone on site, not all can. You need to be asking the folks who do your work. Also, quartz is not a non combustible surface, so you also should consider that, and the possibility of a complaint or lawsuit when it does what quartz does when exposed to too much heat.

No offense , BUT. The attempt to do a full quartz splash, generally associated with a high end more custom kitchen, and even then sometimes unwise? Not a great idea. Seems both client and Lowes, bit off more than could be chewed.

Isn't a receptacle behind the stove a code violation? If so, the electrician should have known that and is responsible for the mistake.

Can you post a picture of what is wrong?

@mtvhike - the OP stated the receptacle is supposed to be for the range hood. The OP unfortunately only said "the wrong place", rather than anything more specific. So we don't know whether the receptacle is just a bit off for the hood, or that the hood will not be able to be connected at all.

@Lowe's of Palm Desert- I am sorry everyone here is "blame the OP". It is partly because your page shows you are a Kitchen & Bath Designer, so they are going to be more harsh to you than to a "civilian". Having said that, your key statement was "Our electrician misread the schematic for our range hood". Reading such instructions should be basic for a licensed electrician, so the mistake is on him. Not only that, the majority of receptacles for hoods are along the center line of the range hood. So for an experienced electrician, the job of hood receptacle placement should have been routine even without reading the schematic. I feel there must be more to the situation which you have not said.

As noted above, the Quartz can be cut onsite if the fabricator is good, and has good equipment that is maintained (we sometimes see on this forum that is not the case). Furthermore, the outlet is behind the hood so the hood should cover any mistaken cuts. However, we do not know - since you have not said or posted a photo - if the cut that was in error is now visible at the range. If it is, is it in a spot where a larger hood would cover it? Or you could replace the area that is just behind the range from cooktop to hood with a stainless steel panel. That would kill 2 birds with 1 stone, since as mentioned above, Quartz behind a cooktop can be problematic for burn marks and cracking from heat.

"Also, quartz is not a non combustible surface, so you also should consider that, and the possibility of a complaint or lawsuit"

Saying there will be a lawsuit for Quartz behind a range is fear-mongering. However, there will be complaints if this kitchen is your client's rather than yours, and if burn marks ensue. They will say a KD should have known not to place Quartz there. Sure, the Quartz manufacturers post photos of Quartz behind cooktops, but also their warranties specifically exclude any damage arising from the Quartz being placed near a heat source. A "civilian" would not know this, but an experienced KD would.

IMO the quartz behind the range was the first mistake and honestly why would anyone think resin based anything works behind a cooking surface . As for this you need to post at least a pic of the situation we do not know where this is.

I would think Lowe's has pretty specific contracts with its subs, that more than likely provide for remedies for breaches like this. I think you need to run this up to management, and I think if the electric contractor won't fix it, you'll need to consult the contract for the remedy, but if the contractor won't cooperate, then he shouldn't be doing business for Lowe's EVER again. In the meantime, in your shoes, I'd be worried about Lowe's reputation and the poor customer who isn't getting what was ordered and specified. Lowe's needs to make it right for the customer.

For the kajillionth time, it is not the fault of the engineered stone for use behind appliances. IT IS THE FAULT OF THE DESIGNER who was unable or uninterested in reading and comprehending the appliance manufacturer's installation instructions. You can have a tissue paper backsplash behind a properly installed cooking appliance.

"For the kajillionth time, it is not the fault of the engineered stone for use behind appliances. IT IS THE FAULT OF THE DESIGNER who was unable or uninterested in reading and comprehending the appliance manufacturer's installation instructions."

@Joseph Corlett, LLC - and we've had this discussion "for the kajillionth time", but you pretend not to have heard it. That is that many range/cooktop manufacturers do not specify anything about placing Quartz behind their ranges/cooktops. Some range manufacturers recommend a riser be added to the installation, but I have never seen a cooktop instruction say that. Furthermore, many range manufacturers do not even make an accompanying riser.

Also repeating what we have gone over before when you want to blame the designer - the Quartz manufacturers do have instruction regarding being placed behind a heat source in their fine print. And that instruction is to have the heat source at least 12" away from the Quartz panel behind it. This is impractical, if not impossible, for most kitchens. Who is going to push forward a cooktop or range 12" away from the wall? How will that affect the rest of the kitchen design? And what to do about the exhaust hood which will also need to be pushed forward 12"?

LOL..... I DO know that "tissue paper" is a tad impractical.....

Since Lowes discontinued their PSI program 4 years ago, they do not hire electricians, or general contractors, to do full remodels. They hire cabinet sellers. They hire cabinet installers. They hire appliance installers. They hire counter fabricators. None of them talk to each other. There is zero coordination of any of that through a single person who is on the jobsite and responsible for everything. Unless you count the homeowner, who finds out after the fact that they are responsible to try to coordinate and supervise everything, as they are the technical job GC. This is on the homeowner and the electrician they hired. People have to read the appliance specs.

M Miller:

Thanks for making my point. It is not only appliance manufacturers, but the estone manufacturer's instructions not being followed. These are design, not material or fabricator errors.

M Miller:

Please don't tell me what and what not to say. When you make a "disingenuously" accusation, that's personal and is probably a violation of this site's TOS. Please make yourself as familiar with them as you apparently are with appliance and estone manufacturer installation instructions.

It isn't my job or inclination to specify work-arounds for manufacturers. They can photograph a unicorn in their glossy photographic literature for all I care. It is my obligation to point out how many times GCs, fabricators, and installers get the blame for the mistakes created in an air-conditioned office.

Need to identify the GC here. Since Lowes said "our electrician" I would gather that Lowes is the GC. Anyway, since the quartz is not appropriate for the back splash, the simplest (but more expensive for Lowes) is to remove the quartz, put the outlet in the proper location and install some other material for the backsplash (tile, SS or ?).

OP is long gone.