Have you addressed with the fabricator/installer yet? Did you contract them yourselves? Have you paid in full? Is there a GC involved? I would not be happy. They really cannot be "fixed". The answers to the above will help dictate your next steps. Also, why are we looking at raw osb under tops?

The GC seems to think it’s totally ok. I don’t agree. I wasn’t going to talk directly to the fabricator until I got more options. I’m guessing they’re not going to have any solutions and tell me I’m too critical. I don’t know what to do.

Did you see examples of a mitered edge with this (or a similar) material, from this fabricator? How does your project compare to the examples you saw?

I'm sorry, but those are some of the worst mitered edges I have seen on these forums. I've been reading these forums for a long time and over the last 15 years I have done slab counters in 2 kitchens, 2 outdoor kitchens, 11 bathrooms and used slabs for 2 fireplaces, so I have worked with 5 fabricators in 2 states.

Your fabricator lacks knowledge and has no pride in his work.

Are the slabs 2 cm or 3 cm ?

The slabs are 3 cm

The only example I saw were images from my GC’s other projects. They had a different colored stones, not white like mine.

Who did you contract with for the countertops? That is who you back to. Do you owe him money? If the contract was with the GC that is who it gets addressed with. If he thinks it looks good you may need to get angry. Ask him if he minds if you put his work on social media with his info to see if others think the work is good.

Those are the new printed quartz, where the pattern is only on the top. They are an utterly terrible material, because you burn through the pattern easing the edge, and they look like that. See the white line, even where they didn't grind through it and then fill it.

The only way to fix that is to select a different material that is solid all the way through.

"The slabs are 3 cm."

Why would you miter 3cm please?

That is a question for my husband

Unfortunately, it’s quartzite and I paid too much for it. Probably should have gotten a quartz or granite.

Can they sand down the glue and add a layer of matching glue? I’m looking for options to tell them when they give me push back.

You are going to have to play hardball with your GC. He's lying to you that he thinks they look fine. He thinks that you will be too exhausted to make him make this right, and that you will cave because you either want to move in or get your kitchen back (don't know if new build or remodel).

This is bad. B-A-D, bad. And the fabricator has no business doing mitering.

And yes - what is OSB doing in this kitchen?

I am terribly sorry - but DO NOT ACCEPT THIS. Make your GC be accountable and it may mean withholding significant amounts of money. They will continue to lie to your face in hopes that you cave. Do use the "then you are okay if I publish a review of your work and provide this as an example you are proud of?"

There should be a sticky post that says never ever to use this stuff.

That looks hideous! Even if they gave it to me for free, I would not accept it.

So sorry you have to deal with this. 😭

What is the name of the quartzite?

This is the profile of a mitered edge

This is a 2 cm slab with plywood layer and a mitered edge, to make the stone appear thicker and be able to clear the cabinet doors/drawers.

With 3 cm slabs your best bet would have been to use them as is, no need to miter or build up the edge.

This is my 3 cm Taj Mahal quartzite with just a plain eased edge, no need to miter or build it up. Clean/simple design and durable.

Execution is only 50% and upfront design/planning is the other 50%

Your island corner compared to mine. I don't think you are getting your money's worth.

" Probably should have gotten a quartz or granite. "

Nothing wrong with the material selection. Fabricator on the other hand...........

Any more advice is tough to give when we still do not have answers to the who, what, why and how of the purchase/contract as I have asked about twice.

Don't go down the path of figuring out what an acceptable fix is. Put the ball in the court of your GC. Tell them this is totally unacceptable. They need to get you a seamless, acceptable looking countertop.

Don't pay a dime of anything due to the GC until they fix it.

Contact a reputable stone fabricator or countertop specialist to inspect the work. Ask for a written assessment of the issues and whether they can be repaired or if the countertops need to be replaced.

It seems totally unrealistic to find any fabricator willing to come to your .home and make a written assessment of this issue. There is certainly enough work to go around these days that a good, skilled fabricator does not need to bother themselves with this.

And it kinda goes without saying (but I will say it) - don't do the mitering when these get replaced. You don't need to. If this experience doesn't convince hubby this is unnecessary, show him this thread and how nice chispa's counters look.

Thank you all for the advices. I’ve talked to the GC and he said he will talk to the counter people about this. I’ve ask that the boss/manager come by and look in person. I’ll keep you all posted.

Your counters look terrible. I assume the images your GC showed don't look like a drunk money did them? Save those images.

Sorry, but you are probably going to have to get nasty here. No payment for counter work, counter to be re-done, laid on quality plywood not cheap crappy OSB, all cost including new counter materials on GC, and the result needs to look 100% as good as what he sold you with those images. Or . . . GC buys new counter material and redoes counter without mitering, and it better look great. In fact, as long as he's buying, have him buy 2" thick material with the money he saves by not hiring the sub again.

Remember - you do not care about the counter people or what they say or think. You hired the GC, he is personally responsible for doing the counter, he chose to hire a sub who did an awful job, and that is just as if the GC did the awful job himself.

"It seems totally unrealistic to find any fabricator willing to come to your .home and make a written assessment of this issue. There is certainly enough work to go around these days that a good, skilled fabricator does not need to bother themselves with this."

I've been in the engineered stone business since its inception and hold a Florida BC and Plumbing license; that and enough other qualifications to make me an expert witness in court. I've retired, however, I still take consulting jobs like this. We're out there.

I just completed a shared consultation with Fred Houston at Stone Forensics.