Legacy Presidential Cabinets Have “Acceptable” Damages?

last month

For those who saw my previous post 2 months ago, I now have my entire Legacy Presidential cabinet order but look at these pictures- would you consider this acceptable? The cabinet dealer said this is minor damage and not that big of a deal. It took 6 months for the cabinets to arrive and I don’t believe this is normal/acceptable- what are your thoughts?

Thank you in advance and this is my first renovation so I’m not sure what’s considered reasonable or not.

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Comments (8)

chispa
last month
Those were painted in a factory?

They look like someone spray painted them in their garage and weren't very good at it.
amystoller
last month
Unacceptable, IMO.
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Phyllis
last month
last modified: last month
Wood shrinks and swells with the varying humidity. That is normal. The coating over wood will always crack at the joins. That is normal, and not a warranty issue. That is wood shrinking from a much too dry house. This is why MDF is better for painted cabinets. Because wood behaves like wood, and that is exactly what you have going on. And there is some site impact damage from something sharp and angled hitting the cabinets. That isn’t ordinary wear and tear. That’s a homeowner woops abuse incident, even if an accident.
HU-522729827
Original Author
last month
Yes these were pained in a factory. Phyllis I'd expect it maybe in a few months but not within a week from the factory? Also 75% of the cabinets don't have these cracks so that's why I thought this is NOT normal.
HU-883682138
last month
last modified: last month
Legacy is an low cost entry level product made in AL. They are Sims-Lohman owned, and feeds a huge amount of their product to the Republic Elite apartment remodel company by the hundreds of thousands. Doing Section 8 remodels is the whole reason SL bought the cabinet company. Those pics fully showcases the entry level quality that you should have expected, given their low position in the cabinet industry hierarchy.

A few of those joints are less than tight joinery, which was greatly aggravated by too dry interior conditions in the home. The ones with the larger gaps, I would ask for replacement doors to be provided. But you need to do your part to address the year round home humidity % for your home. You should strive for 45%, +- 10%, year round. That means always adding humidity in winter, and removing humidity in summer. Get a hygrometer and monitor this.
HU-522729827
Original Author
last month
Intersting as I was told that Legacy was a step up from Fabuwood or Greenforest cabinetry which they considered to be a low cost entry level product.
darbuka
last month
“Interesting as I was told that Legacy was a step up from Fabuwood or Greenforest cabinetry…”

That’s setting a low bar, indeed.
Clyde Kalvin
last month
Do you have any idea what the humidity of your home is? If it is too dry painted cabinets will crack at seams like that. No different than wood floors where gaps form between the planks with too low humidity. It doesn't mean they will all get gaps just like with wood floors all boards do not get gaps.

I have to use a humidifier in the winter and dehumidifier in spring, summer and fall in my home to keep proper humidity levels. I try to keep humidity between 45-50% in the spring, summer and fall months and between 40-45% in the winter. I just put the humidifier away and brought out the dehumidifier.