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gbthrone

On your immediate problem, our front loading HE washer has some weep holes, at the inside bottom of the door gasket. If those get clogged, you will have water trapped in the gasket. A pipe cleaner or fingers can clear the weep holes.

As P M wrote, the HE front load washers have a nice hefty lint trap in the drain line. Hopefully, your machine does have an access port to get to the filter. ( for a while Kenmore HE washers didn't have that access port...Which was a nice little profit center for their repair business, since cleaning those lint trap filter required a partial disassembly of the washer.) You definitely want to clean out that filter every so often. Otherwise you get to deal with a machine that can't drain the 10+ gallons or so of water trapped in the drum.

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celestina89

@Etta McFadden: Take a deep breath and read P Ms post a few times until it sinks in.

All washing machines are known to have drainage difficulties if the owner doesn't read the owner manual thoroughly. Don't worry, it's common. Many folks don't brother reading all that "stuff". Heck, they've used washing machines for many, many years. Yup, true. But these new fangled machines can be frustrating if you don't read the manuals.

That said, I feel for you. But your problem is very fixable. Then you need to stop throwing the "kitchen sink" at it and maintain it properly according to the manufacturer.

1. Lint filter - can easily clog causing water not to be totally removed from the machine. On the bottom there should be a small door for the clean out. If you can't find it, check the manual. Make sure it's clean after every wash. Only takes a couple seconds after you figure it out. See P M's post above.

2. Check the actual drain pipe to make sure it ain't clogged. Is any water leaving the machine or just a little but not all?

If neither is clogged, it's probably a broken pump or clogged drain/solenoid valve. No, there is nothing you can do about that but call for service since it requires taking the machine apart.

It's not normal for any washing machine whether agitator, top load HE or front load HE to ever hold water after it's finished the entire washing regimen. That in itself should have been your first clue that something is broken or clogged. To be sure, shut off your water supply valve to the washing machine after the final spin is completed. It water is dripping back in even though the machine isn't being used and the water supply (intake) is shut down, it's the drain/solenoid valve that's leaking.

You must maintain your machine per instructions or you will constantly have problems. If I didn't maintain the machines on my ranch from chainsaws to tractors, UVs and trucks/trailers; from plumbing indoors and outdoor in the fields as well as various machinery, I would never be able to manage the ranch since everything I use would be broken down. Maintenance is the #1 prevention against constant breakdowns and frustrations. The green link will explain it all to you.

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Etta McFadden
@PM appreciate your comment. got to tell you that I was specifically Robert Benevides by the production company specifically told me about the, although minor, the machine does indeed hold water in it between washes. lifetime POA. as far as the drain and trap goes, I actually clean this out on a regular monthly schedule. we live on a farm and the stuff I have found in there would simply boggle the mind. Although I'm sure you never agree, I am actually a very active environmentalist. I absolutely hated the 'crap' I had to try on that d*** washer so that myself and most importantly my family finally were able to not smell 'sour' all the time. Nothing like getting out of a shower and having to dry off on a horrific smelling towel and then have your also clean clothing smell as bad. ultimately I did what I had to do. I do have to note that we do not have a septic field we have (a now banned but grandfathered in) septic tank with a pump out system. one thing I did right at the start I had the resulting 'pond' drained, cleaned as they do for hazardous waste protocols, and have a person from the university in the province next to ours that has a world renowned Environmental/Ecology Department develop a specialized 'lining' using minerals and soils that cleans/filters through natural materials that work to prevent any moisture from this pond seeping into surrounding environment in a 'clean' manner. actually the water is cleaner than most of the drinking water available in our Province although I do not use it for that. so after finally getting the smell out of that clothes washer I maintain it in ways that do not involve toxic substances. having said all that, the black mould stain remains absolutely ingrained I will likely only win that battle by living with it til the main dies an will definitely replace it with a much easier to clean and maintain top load washer. as they now make those in much more energy efficiency than prior to this purchase. a do very much appreciate hearing from someone that obviously shares my beliefs in environmental issues. it's nice. there aren't enough of us around.e
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