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GREGORY TUCK ARCHITECTURE

Communication is key. We communicate items that are not part of the scope of work and, if they are simple, we will address it. If it is something bigger, we express how much we would be happy to do the task - and give them a quick summary of the costs. This happens to Architect's quite often and most do not know how to address it quickly enough or how to handle it properly.

Not sure this article gives enough information to those who are not familiar and continue to lose money on projects.

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Rebecca Abraham Design

I always immediately bring up the fact of a scope change/add on if there is a discussion to do so. Clear communication between the designer and the client is paramount for a successful project. Do not wait until after the fact to do so. I found this out the hard way. I have also discovered that most clients really have no idea of the scope that is written into my contracts which is spelled out to a tea. Or maybe they forget what the scope is, but no matter either way. If it is written down then it is easy to refer back to it.

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dreamdoctor

The paper trail of communication is all important. The rare times these things come up I either forward the previous email or copy and paste to show i brought this to their attention and they concurred. My scope creep verbiage is under "estimates" and what effects their accuracy.

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