---
title: "KB Custom Pools — Swimming Pool Builders | Houzz"
canonical_html_url: https://www.houzz.com/professionals/swimming-pool-builders/kb-custom-pools-pfvwus-pf~1040443508
markdown_url: https://www.houzz.com/md/professionals/pf~1040443508.md
entity_type: LocalBusiness
business_name: "KB Custom Pools"
category: ["Swimming Pool Builders"]
image: https://st.hzcdn.com/fimgs/fc436c79002118ca_6314-w400-h400-b0-p0--.jpg
address: "Kyle 78640, United States"
phone: "(512) 268-9990"
website: http://www.kbcustompools.com
rating: 3.7
review_count: 3
followers: 110
last_updated: 2026-09-24
---

# KB Custom Pools

Original Houzz profile: [KB Custom Pools](https://www.houzz.com/professionals/swimming-pool-builders/kb-custom-pools-pfvwus-pf~1040443508)

## Professional summary

- **Primary category:** Swimming Pool Builders
- **Location:** Kyle
- **Serves:** Austin, Cedar Park, Georgetown, Leander, Lakeway, Spicewood, Bee Cave, Dripping Springs, Barton Creek, Crystal Falls, Lake travis, Rough hollow, spanish oaks, Steiner ranch, Twin Creeks
- **Houzz rating:** 3.7 out of 5 (3 reviews)

## About

### Houzz Badges

- Star Houzzer
- 1,000 Ideabook Saves

A family owned corporation dedicated to timeless quality and customer satisfaction.  Let KB Custom Pools make your backyard a dream come true.

### Services Provided

- Swimming Pool Construction
- Swimming Pool Design
- Pool Deck Design & Construction
- Pool Remodeling
- Natural Swimming Pools

### Areas Served

- Austin
- Cedar Park
- Georgetown
- Leander
- Lakeway
- Spicewood
- Bee Cave
- Dripping Springs
- Barton Creek
- Crystal Falls
- Lake travis
- Rough hollow
- spanish oaks
- Steiner ranch
- Twin Creeks

### Typical Job Cost

$100,000 - 1 million

## Business Details

| Field | Value |
| --- | --- |
| Business Name | KB Custom Pools |
| Address | Kyle 78640, United States |
| Phone | (512) 268-9990 |
| Website | http://www.kbcustompools.com |
| Followers on Houzz | 110 |

## Contact

- **Houzz profile:** [KB Custom Pools](https://www.houzz.com/professionals/swimming-pool-builders/kb-custom-pools-pfvwus-pf~1040443508)
- **Website:** http://www.kbcustompools.com
- **Phone:** (512) 268-9990

## Credentials

**Certifications & Awards**
- APSP Silver and Gold award winning designers
- APSP Young professional of the year
- International overseas project of the year Gold
- Certified Building Professionals
- Genesis University Education
- Tributary Revelation group

**Affiliations**
- [National Association of Home Builders](https://www.houzz.com/professionals/schools-and-organizations/national-association-of-home-builders-pfvwus-pf~562065019)
- [Pool & Hot Tub Alliance](https://www.houzz.com/professionals/schools-and-organizations/pool-and-hot-tub-alliance-pfvwus-pf~881802885)
- [Texas Association of Builders](https://www.houzz.com/professionals/schools-and-organizations/texas-association-of-builders-pfvwus-pf~2014183583)
- [Home Builders Association of Greater Austin](https://www.houzz.com/professionals/schools-and-organizations/home-builders-association-of-greater-austin-pfvwus-pf~596733322)

## Reviews

**Overall rating: 3.7 out of 5 — 3 reviews**

### All 3 reviews

**★★★★★ — Sarah Duncan, April 2018**

> So quick on doing a beautiful pool rendering for a client. Bo's communication was fabulous and super helpful.  I would recommend them to clients!

**★★★★★ — Rex barnett, Oct. 2017**

> What an amazing company.  They build top notch pools and are constantly looking out for this community!  Thank you KB Pools!

**★ — Ed Gordon, Oct. 2017**

> Caveat emptor.  I assume you all are adults so you can make your own decisions. But I wanted to share my experience with you. I value referrals and other's experience above all else when researching something online.
>
> I purchased a home in 2016 that had a pool built by KB Custom Pools in 2014. Only 2 years old at the time. At that time, the option to purchase the transferable warranty on the pool did not seem to make sense to me, especially given the cost. It's only 2 years old. Boy did I learn the hard way. Shame on me, I guess, for thinking that it is unlikely that a relatively-new pool would have structural/plumbing issues.
>
> In July, I received a water bill saying I had used 83,000 gallons! No way, I thought. Check the meter. They did. Not the meter. Ugh. I was out of town and did not return until mid-September so the water just kept on running.
>
> After I returned home and started looking around, I finally figured out where the auto-fill shut off was for the pool. Turned it off and it immediately started losing water. To the tune of 3 inches per day. So I dug out the paperwork on the house to figure out who built the pool. KB Custom Pools. I tried to contact them with the number on their website. Invalid number according to the message. I sent a contact message via a form on their site. To be fair, Bo contacted me the next day and apologized that their number didn't work.
>
> I explained my problem. He remembered the pool. His very first response after that was "I don't recall seeing a warranty transfer for that pool". Uh oh. Not a good start. I asked if he could check it out and see if they could figure anything out. He said he would send somebody in 2 days due to expected rain.
>
> On the 2nd day, someone did show up from KB. The first words were "Wow, you have a serious leak." Then "We need to drill holes and insert a scope to see what is going on." Then, "I need to go back to the office and look at pictures."
>
> And that was it. No further contact. I had to pester them to get a response. And the response I got was, "You have a plumbing leak." And then some more about the cost of leak detection and possible repairs and no warranty, etc., etc.
>
> And that is it. "Sorry and good luck."
>
> A product that should last for decades and it fails after less than 3 years. I have owned 5 pools and never had this happen. Almost every one of my neighbors has a pool and none have had any problems with movement or other "soil-related" concerns.
>
> The lack of concern about the product/service for customers, both current and inherited, is what surprises me the most. I don't expect free repair. But I would like to think a company/owner cares about the people.
>
> You can tell a lot by how companies respond to the negative situations. I share my experience with you only to give you the facts of what happened to me and to encourage you to think about the what-ifs. Those things that shouldn't happen, but if they do, how does this company handle them.
>
> I respect the nature of warranties and the businesses that have to honor them. Things happen. But in this situation, it is much more likely that this is a design/installation issue. Poor construction. So that is the message here. While the normal business practices may have been followed, there are clearly issues with construction and with how you are valued as a customer after that last check has been written.
>
> In my case, KB Custom Pools did not handle it well, did not help me, and is not a company I would ever do business with in the future. How you proceed is up to you.

## Selected projects

- [Design concept GBIV](https://www.houzz.com/hznb/projects/design-concept-gbiv-pj-vj~6120989)
  - Location: Bee Cave, Texas
  - Photos: 1
  - Description: Www.kbcustompools.com
- [Award Winning Signature Pools](https://www.houzz.com/hznb/projects/award-winning-signature-pools-pj-vj~6117843)
  - Location: Not specified
  - Photos: 58
- [Lake Travis Yeh](https://www.houzz.com/hznb/projects/lake-travis-yeh-pj-vj~5943213)
  - Location: Austin, TX
  - Photos: 7
- [Rough Hollow IV](https://www.houzz.com/hznb/projects/rough-hollow-iv-pj-vj~5943197)
  - Location: Austin, TX
  - Photos: 6
- [Driftwood project](https://www.houzz.com/hznb/projects/driftwood-project-pj-vj~5812590)
  - Location: Not specified
  - Photos: 5
- [Austin Pools](https://www.houzz.com/hznb/projects/austin-pools-pj-vj~689326)
  - Location: Not specified
  - Photos: 18
- [Westlake Hills III](https://www.houzz.com/hznb/projects/westlake-hills-iii-pj-vj~3037242)
  - Location: Austin, TX
  - Photos: 13
- [Spanish Oaks](https://www.houzz.com/hznb/projects/spanish-oaks-pj-vj~3037176)
  - Location: Austin, TX
  - Photos: 10
- [Crystal Falls](https://www.houzz.com/hznb/projects/crystal-falls-pj-vj~3037124)
  - Location: Leander, TX
  - Photos: 18
- [Lake Travis](https://www.houzz.com/hznb/projects/lake-travis-pj-vj~3037076)
  - Location: Volente, TX
  - Photos: 9
- [Westlake Hills II](https://www.houzz.com/hznb/projects/westlake-hills-ii-pj-vj~3037040)
  - Location: Austin, TX
  - Photos: 7
- [Steiner Ranch](https://www.houzz.com/hznb/projects/steiner-ranch-pj-vj~3037005)
  - Location: Austin, TX
  - Photos: 10
- [Rough Hollow III](https://www.houzz.com/hznb/projects/rough-hollow-iii-pj-vj~3036970)
  - Location: Spicewood, TX
  - Photos: 7
- [Rough Hollow II](https://www.houzz.com/hznb/projects/rough-hollow-ii-pj-vj~3036931)
  - Location: Austin, TX
  - Photos: 12
- [Brushy Creek](https://www.houzz.com/hznb/projects/brushy-creek-pj-vj~3036883)
  - Location: Round Rock, TX
  - Photos: 7
- [West Lake Hills](https://www.houzz.com/hznb/projects/west-lake-hills-pj-vj~3036846)
  - Location: Austin, TX
  - Photos: 7
- [Dripping Springs](https://www.houzz.com/hznb/projects/dripping-springs-pj-vj~3036825)
  - Location: Not specified
  - Photos: 5
- [Rough Hollow](https://www.houzz.com/hznb/projects/rough-hollow-pj-vj~3036720)
  - Location: Lakeway, TX
  - Photos: 7

[See all 18 projects](https://www.houzz.com/professionals/swimming-pool-builders/kb-custom-pools-pfvwus-pf~1040443508)

## Community Q&A

**Q: I don't think this image belongs to you.  For shame.** *(in Photo Questions)*

A: Everything we post was built by us! Period

**Q: Custom Pools** *(in Photo Questions)*

Would you work in Jamaica?

A: All of our resources are in Texas and while I could design something amazing for you we would not be able to travel.  Thank you for inquiring.

---

*Source: Houzz professional profile. Reflects the profile as of 2026-09-24.*