--- title: "Deslaurier Custom Cabinets — Kitchen & Bath Remodelers | Houzz" canonical_html_url: https://www.houzz.com/professionals/kitchen-and-bath-remodelers/deslaurier-custom-cabinets-pfvwus-pf~1133183306 markdown_url: https://www.houzz.com/md/professionals/pf~1133183306.md entity_type: LocalBusiness business_name: "Deslaurier Custom Cabinets" category: ["Kitchen & Bath Remodelers"] image: https://st.hzcdn.com/fimgs/f5a303fb028e0535_9158-w400-h400-b0-p0--.jpg address: "1050 Baxter Rd, Unit 7 C & D, Ottawa, Ontario K2C 3P1, Canada" latitude: 45.3744 longitude: -75.7091 phone: "(613) 281-4296" website: http://www.deslaurier.com rating: 3.4 review_count: 13 best_of_houzz_awards: 5 followers: 227 last_updated: 2026-08-16 --- # Deslaurier Custom Cabinets Original Houzz profile: [Deslaurier Custom Cabinets](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/deslaurier-custom-cabinets-pfvwus-pf~1133183306) ## Professional summary - **Primary category:** Kitchen & Bath Remodelers - **Location:** Ottawa, ON - **Serves:** Florida, Ontario, Ottawa, Ottawa Valley - **Houzz rating:** 3.4 out of 5 (13 reviews) - **Best of Houzz:** 5 awards (2015–2022), for Design, Service. ## About ### Houzz Badges - Star Houzzer - Houzz Influencer - 1,000 Ideabook Saves - Best of Houzz winner - High-end - 40 years in business For over 40 years, the Deslaurier team has provided exceptional quality products and design solutions specifically tailored to the individual needs of our customers. Whether you’re building a new home or undertaking a kitchen or bathroom renovation, we create cabinetry solutions that are both beautiful and functional. Visit our design centre and showroom in Ottawa or our state-of-the-art, green manufacturing facility and showroom in Renfrew for a firsthand look at our products. For a complete list of authorized dealers, visit our website at www.deslaurier.com. ### Services Provided - Kitchen Remodeling - Home Remodeling - Cabinet Installation - Custom Cabinets - Custom Kitchen Cabinets - Custom Bathroom Vanities - Home Restoration - Custom Pantries - Custom Walk-in Closets - Multigenerational Homes - Vanity Installation - Cabinet Refacing - Cabinet Refinishing - Cabinet Painting - Cabinet Repair - Bathroom Design - Kitchen Design - Custom Home Bars - Bathroom Remodel - Closet Design - Custom Bookcases - Custom Built-ins - Custom Cabinet Doors - Custom Entertainment Centers - Custom Exterior Doors - Custom Folding Doors - Custom Shelving - Custom Storage - Kitchen Remodel - Pantry Design ### Areas Served - Florida - Ontario - Ottawa - Ottawa Valley ### Typical Job Cost CAD 10,000 - CAD 50,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Deslaurier Custom Cabinets | | Address | 1050 Baxter Rd, Unit 7 C & D, Ottawa, Ontario K2C 3P1, Canada | | Phone | (613) 281-4296 | | Website | http://www.deslaurier.com | | Followers on Houzz | 227 | **Social profiles:** - Facebook — https://www.facebook.com/deslaurierCC - X (Twitter) — https://twitter.com/deslaurierCC - LinkedIn — https://www.linkedin.com/company/deslaurier-custom-cabinets-inc./ - Blog — http://www.deslaurier.ca ## Contact - **Houzz profile:** [Deslaurier Custom Cabinets](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/deslaurier-custom-cabinets-pfvwus-pf~1133183306) - **Website:** http://www.deslaurier.com - **Phone:** (613) 281-4296 ## Credentials **Certifications & Awards** - PROUD WINNER OF SEVERAL GREATER OTTAWA HOME BUILDERS ASSOCIATION (GOHBA) HOUSING DESIGN AWARDS FROM 2004 - 2020 - **Best of Houzz:** 5 awards (2015–2022), for Design, Service. **Affiliations** - [Better Business Bureau](https://www.houzz.com/professionals/schools-and-organizations/better-business-bureau-pfvwus-pf~1830530549) ## Reviews **Overall rating: 3.4 out of 5 — 13 reviews** *Aspect averages:* - Work Quality: 20.0 - Communication: 12.0 - Value: 15.0 ### Reviews **★ — Amanda Annis, Jan. 2023** > I do not have the energy to summarize all of the emails, calls and meetings we have had to try and remedy our brand new kitchen done by Deslaurier. The product is fine overall, but you can forget about customer service, and they make mistakes that will take months (if ever?) to rectify. Our designer sent us designs that made no sense, and it ultimatly I sent her a mark up on photos of the design myself. > > FYI - nobody has yet to fix the mistakes in our kitchen and it’s been 7 months since install. I still cannot put all my dishes away. > > Pictures will tell you what you need to know. > Uneven shelving, cheap nail covers, flimsy shelves, mismatched paint, gable cut to the wrong length but installed anyway… > Everyone who comes to my house sees it. I don’t have to do the advertising, people see this every time they are here guys. > > I hate giving bad reviews. My job is marketing and PR. But when businesses don’t take care of their customers, make them pay upfront and delay fixing mixing mistakes… that is a critical error. **★ — ottawanewbie, Oct. 2022** > Unfortunately, this company is overextended, understaffed, and has little after-care service. There has been one issue after another and the company is completely missing in action now that the job is 95% complete. Their product is good, but, if I had to do it over again, I would 100% choose another company to deal with unless I was dealing with a very small project. > > Just Some of the Issues: > \- Backing for exposed shelf in one section a different colour than the rest > \- Failed to provide for electrical outlets on side of island - despite this being on the drawings from day 1 (and, I believe, necessary for Code in our jurisdiction) > \- Experienced designer quit Deslaurier and was replaced with junior designer who didn't take ownership of the project > \- Needed to be told repeatedly that fan would not fit inside fan hood - they kept insisting it would even though it was larger than the dimensions of the hole for the cabinet > > None of this would be too bad if Deslaurier owned its mistakes (instead of trying to deflect) and fixed issues promptly. **★★ — HU-336315729, Feb. 2022** > we bought a house through builder in Ottawa and they have contract with Deslaurier to design and build their kitchens. when we see the installed kitchen has multiple flaws, sloppy workmanship with cheap looking finishes and job not well done professionally gives us the feel that kitchen will be far from looking unfit ( wrong size cook top cutout, trims are missing, cabinet doors are not properly installed, meta boxes has in proper alignments etc. etc...) The design staff at delaurier we worked with was very dry and none responsive at times with Zero professional input at planning stage. The selections are good, The delivery and installation was sloppy and quite frankly looks like it was installed by amateurs. After sales customer service communication is beyond horrible and non responsive and supportive. cabinet that is not worth the significant money they charged me for it. I would not recommend this company or their installers! If you have the time and energy to invest in endless phone calls and emails, then go ahead, otherwise, I would looks elsewhere! **★ — Chantale Woodrow, Sept. 2020** > Don't be fooled by the display of awards at the Deslaurier show room, I can promise you that your kitchen will be far from looking like an award winning kitchen. Although the design process was relatively smooth and the selections are good, the delivery and installation was sloppy and quite frankly looks like it was installed by amateurs. Multiple flaws, sloppy workmanship and cheap finishes. After sales customer service communication is beyond horrible. If you have the time and energy to invest in endless phone calls and emails, then go ahead, otherwise, I would looks elsewhere! **★★★★★ — Jim Holtom, Feb. 2020** > Our ensuite bathroom was designed by Barb Purdy. It completely transformed the look and feel of the bathroom, even though we kept the same tub and toilet. It is much more useful than before, with more storage and mirrors, and better lighting. It has a crisp clean look. Everyone who sees it for the first time is blown away. Could not be happier. Barb is a true professional. We had a few problems (like any project) but she dealt with them all. **★★★★★ — HU-743616969, Jan. 2020** > What a great experience we had with Deslauriers. Barb Purdy was instrumental helping us each step of the way. Our bathrooms turned out so well we have gone back a year later to redo our kitchen. Excellent service and selection. **★★★★ — Kim Carroll, Jan. 2020** > Dealing with Deslauriers has been an exceptional experience, from the planning stage to the delivery stage. I was most impressed with the scheduled walkthrough afterwards to make sure the project was completed with the highest standards. Any little hiccups were fixed immediately and without question. Thank you! **Comment from Deslaurier Custom Cabinets:** > Thanks so much for the feedback Kim! It was a pleasure working with you and we definitely always strive to achieve the highest standards with our work and customer service. Glad you're happy. **★★ — Stefanie McCollum, Oct. 2017** > Buyer beware. Sales staff were good, product was as ordered but the cabinet installation was of poor quality (counter install was ok though) and they were very slow or non-responsive when it came to inspecting it and fixing it. After months I finally gave up trying and am stuck with a cabinet that is not worth the significant money they charged me for it. Unfortunately, they make you pay before installation so you are stuck. I would not recommend this company or their installers! **★★★★ — WEIQUAN YUAN, Aug. 2017** > As a Local customer in ottawa, we are asked by our home builder to contact Deslaurier for our cabinet. > > First year, I report several issues about cabinet with less glue used. Second year, problem arise again some other place caused less nail used. > > Such a Bad quality workmanship. It was supposed to be a high quality cabinet builder. But after such a rapid growing, it seems like quality control is out of control right now. > > I don't want to give one star at all. They charge its service with high cost , but provide really low service. > > > =============================================================== > > The vice president Mr. Jim Deslaurier, just contacted us for the repair. I think that this company treat its reputation seriously. He promised to fix all the problems around this kitchen island. I am very happy with their quick response and professional explanation for everything. **★★★★ — pakenham, March 2015** > I met with the kitchen designer to develop two different kitchens (one for resale and one for myself). I was challenged by the various decisions - ie what would a potential buyer desire and what was my own style/preference. Initially I was thinking that would happen from my consultations with the designer; I had never taken on such a huge project. However I see now how advisable it is to go in with some design preferences and work from them; there is lots to choose from. Ultimately the kitchen designer's feedback and suggestions were very helpful. The workspace in both kitchens is excellent. The workmanship of the cabinet makers is excellent and they have been very receptive to those adjustments that can happen after things settle. Now that things are settled, I love my kitchen! **Comment from Deslaurier Custom Cabinets:** > Thank you for your kind comments! We appreciate the positive review, and we are happy that you love your kitchen and that the project(s) went well! Cheers. **★★★★★ — Tony Cordina, Dec. 2014** > Deslaurier Custom Cabinets delivers a superior finished product. Their design centre, attention to detail and material selections are second to none. We will continue to recommend Deslaurier to our customers! **★★★★★ — Chuck Mills Design, Aug. 2014** > As an owner of an Ottawa design firm, I have had the pleasure of working with Deslaurier Custom Cabinets for more than 10 years. I am consistently impressed with their work ethic, high quality products, incredible designers and the stunning and award winning projects they produce. I look forward to continuing to work with them! ## Selected projects - [Farmhouse Chic](https://www.houzz.com/hznb/projects/farmhouse-chic-pj-vj~6410923) - Location: Not specified - Photos: 10 - [Modern Monochromatic](https://www.houzz.com/hznb/projects/modern-monochromatic-pj-vj~6289334) - Location: Not specified - Photos: 1 - [Blissful Mornings](https://www.houzz.com/hznb/projects/blissful-mornings-pj-vj~6156743) - Location: Not specified - Photos: 7 - [Clean Contemporary](https://www.houzz.com/hznb/projects/clean-contemporary-pj-vj~6156370) - Location: Not specified - Photos: 7 - [PUNDYK Residence](https://www.houzz.com/hznb/projects/pundyk-residence-pj-vj~2849450) - Location: Ottawa, ON - Photos: 8 - [LANGLOIS Residence](https://www.houzz.com/hznb/projects/langlois-residence-pj-vj~2940493) - Location: Ottawa, ON - Photos: 15 - [HAVEY Residence](https://www.houzz.com/hznb/projects/havey-residence-pj-vj~2961506) - Location: Ottawa, ON - Photos: 9 - [Rideau Ferry Finesse](https://www.houzz.com/hznb/projects/rideau-ferry-finesse-pj-vj~4050502) - Location: Ottawa, ON - Photos: 26 - [Modern Retreat](https://www.houzz.com/hznb/projects/modern-retreat-pj-vj~4050673) - Location: Ottawa, ON - Photos: 21 - [Chef's Appeal](https://www.houzz.com/hznb/projects/chef-s-appeal-pj-vj~4051040) - Location: Ottawa, ON - Photos: 10 - [Old World Radiance](https://www.houzz.com/hznb/projects/old-world-radiance-pj-vj~4051139) - Location: Ottawa, ON - Photos: 11 - [Urban Fusion](https://www.houzz.com/hznb/projects/urban-fusion-pj-vj~4051640) - Location: Ottawa, ON - Photos: 8 - [Herringbone Handsomeness](https://www.houzz.com/hznb/projects/herringbone-handsomeness-pj-vj~5326486) - Location: Ottawa, ON - Photos: 20 - [Lakefront Living](https://www.houzz.com/hznb/projects/lakefront-living-pj-vj~5326959) - Location: Ottawa, ON - Photos: 21 - [Bodacious Backsplash](https://www.houzz.com/hznb/projects/bodacious-backsplash-pj-vj~5557270) - Location: Ottawa, ON - Photos: 6 - [Arterra Amour](https://www.houzz.com/hznb/projects/arterra-amour-pj-vj~5557238) - Location: Ottawa, ON - Photos: 20 - [KARLSSON Residence](https://www.houzz.com/hznb/projects/karlsson-residence-pj-vj~5557293) - Location: Ottawa, ON - Photos: 21 - [Aquatastic](https://www.houzz.com/hznb/projects/aquatastic-pj-vj~5557740) - Location: Ottawa, ON - Photos: 8 - [RUE RESIDENCE](https://www.houzz.com/hznb/projects/rue-residence-pj-vj~5947357) - Location: Ottawa, ON - Photos: 7 - [Stonepointe Fusion](https://www.houzz.com/hznb/projects/stonepointe-fusion-pj-vj~5947424) - Location: Ottawa, ON - Photos: 11 - Description: Designer: Holly Voorneveld - https://www.hollyvoorneveld.com/ [See all 138 projects](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/deslaurier-custom-cabinets-pfvwus-pf~1133183306) ## Community Q&A **Q: what color are the cabinets ?** *(in Photo Questions)* What color are the cabinets? A: Hi there! The cabinets are painted in our "Winchester" blue colour. **Q: counter** *(in Photo Questions)* Can you tell me the quartz used near the backsplash? The island is Darlington correct? Any ideas about the back splash. Beautiful A: Hey there, thanks for the question! Great eye :), the island is in fact Darlington Cambria. The quartz around the perimeter is Silestone, Unsui polished. Can't help you on the backsplash though, sorry... Backsplash was done through the homebuilder, not us. Hope that helps - please reach out if you need any more info. Cheers! **Q: Backsplash** *(in Photo Questions)* who is manufacturer A: Hi there. Unfortunately we don't know, our apologies. Backsplash was sourced by the homeowner. Thanks. **Q: What cabinet knobs & pulls did you use?** *(in Photo Questions)* Are these Berenson pulls? (Perhaps the Subtle Surge/Classic Comfort?? A: Hey there! Thanks for the question... Berenson/Amerock \#55276-G10 on the doors and Berenson/Amerock \# 55277-G10 on the drawers. Both are satin nickel in finish and are from the Blackrock™ collection. Hope that helps! Cheers. **Q: what color is this grey?** *(in Photo Questions)* Wondering the grey color of the laundry room cabinets A: Hi there, thanks for the question. The grey color is called CEMENT and it's a waterbased lacquer, color proprietary to Deslaurier. Cheers. **Q: Love this tile!** *(in Photo Questions)* We've used this tile in two of our bathrooms. I'd love to know the paint color you used. It beautiful! Thank you. A: Sorry, would love to help, but we only provided the cabinetry for the job. Our apologies . Sorry we couldn't be of more help. Cheers. -DCC --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-16.*