---
title: "Grand Appliance and TV — Appliances | Houzz"
canonical_html_url: https://www.houzz.com/professionals/appliances/grand-appliance-and-tv-pfvwus-pf~1167861873
markdown_url: https://www.houzz.com/md/professionals/pf~1167861873.md
entity_type: LocalBusiness
business_name: "Grand Appliance and TV"
category: ["Appliances"]
image: https://st.hzcdn.com/fimgs/42f3af0b06cb536e_6690-w400-h400-b0-p0--.jpg
address: "10301 Enterprise Way, Sturtevant, Illinois 53177, United States"
latitude: 42.6967
longitude: -87.9031
phone: "(888) 396-8165"
website: http://www.grandappliance.com
rating: 3.3
review_count: 7
best_of_houzz_awards: 1
followers: 115
last_updated: 2026-09-04
---

# Grand Appliance and TV

Original Houzz profile: [Grand Appliance and TV](https://www.houzz.com/professionals/appliances/grand-appliance-and-tv-pfvwus-pf~1167861873)

## Professional summary

- **Primary category:** Appliances
- **Location:** Sturtevant, IL
- **Serves:** Chicago, Naperville, Waukegan, Orland Park, Downers Grove, Crystal Lake, Libertyville, Lake Zurich, Brookfield, Round Lake, Forest Park, Madison, Greenfield, Germantown, Avon, Greenwood, Lafayette, Appleton, Carmel, Cedar Rapids, Davenport, Fitchburg, Genesee Depot, Green Bay, Indianapolis, Kenosha, Milwaukee, Racine, Sturtevant, Sun Prairie, Wauwatosa
- **Houzz rating:** 3.3 out of 5 (7 reviews)
- **Best of Houzz:** 1 award (2019), for Service.

## About

### Houzz Badges

- Star Houzzer
- 250 Ideabook Saves

Grand Appliance and TV is a family owned appliance and electronics retailer with locations in Illinois, Indiana, Iowa and Wisconsin. Our goal is to provide the industry's best buying experience. This includes building well-crafted showrooms, training expert salespeople, offering professional delivery and installation and providing hands-on customer service throughout the process and beyond. Visit our website for more inspirational content, as well as kitchen & laundry tips and buying guides from our appliance experts.

### Services Provided

- Appliance Sales
- Appliance Installation
- Cooktop, Range & Stove Installation
- Freezer Installation
- Refrigerator Installation
- Dishwasher Installation
- Oven Installation
- Dryer Installation
- Microwave Installation
- Washing Machine Installation
- Appliances
- Dryer Vent Installation
- Electronics
- Garbage Disposal Installation
- Mattresses
- Range Hood Installation
- Service what we sell

### Areas Served

- Chicago
- Naperville
- Waukegan
- Orland Park
- Downers Grove
- Crystal Lake
- Libertyville
- Lake Zurich
- Brookfield
- Round Lake
- Forest Park
- Madison
- Greenfield
- Germantown
- Avon
- Greenwood
- Lafayette
- Appleton
- Carmel
- Cedar Rapids
- Davenport
- Fitchburg
- Genesee Depot
- Green Bay
- Indianapolis
- Kenosha
- Milwaukee
- Racine
- Sturtevant
- Sun Prairie
- Wauwatosa

## Business Details

| Field | Value |
| --- | --- |
| Business Name | Grand Appliance and TV |
| Address | 10301 Enterprise Way, Sturtevant, Illinois 53177, United States |
| Phone | (888) 396-8165 |
| Website | http://www.grandappliance.com |
| Followers on Houzz | 115 |

**Social profiles:**
- Facebook — https://www.facebook.com/GrandAppliance/
- X (Twitter) — https://twitter.com/GrandAppliance
- LinkedIn — https://www.linkedin.com/company/grand-appliance-and-tv
- Blog — https://www.grandappliance.com/

## Offers

Package Discounts Available

## Contact

- **Houzz profile:** [Grand Appliance and TV](https://www.houzz.com/professionals/appliances/grand-appliance-and-tv-pfvwus-pf~1167861873)
- **Website:** http://www.grandappliance.com
- **Phone:** (888) 396-8165

## Credentials

- **Best of Houzz:** 1 award (2019), for Service.

**Affiliations**
- [Milwaukee/NARI Home Improvement Council, Inc.](https://www.houzz.com/professionals/schools-and-organizations/milwaukee-nari-home-improvement-council-inc-pfvwus-pf~436210834)
- [Brown County Home Builders Association](https://www.houzz.com/professionals/schools-and-organizations/brown-county-home-builders-association-pfvwus-pf~218241585)
- [National Kitchen & Bath Association](https://www.houzz.com/professionals/schools-and-organizations/national-kitchen-and-bath-association-pfvwus-pf~1351084655)
- [Home Builders Association of the Fox Cities](https://www.houzz.com/professionals/schools-and-organizations/home-builders-association-of-the-fox-cities-pfvwus-pf~688271879)
- [Metropolitan Builders Association](https://www.houzz.com/professionals/schools-and-organizations/metropolitan-builders-association-pfvwus-pf~1259565946)
- [Quad Cities Builders & Remodelers Association](https://www.houzz.com/professionals/schools-and-organizations/quad-cities-builders-and-remodelers-association-pfvwus-pf~1100926587)

## Reviews

**Overall rating: 3.3 out of 5 — 7 reviews**

*Aspect averages:*
- Work Quality: 10.0
- Communication: 10.0
- Value: 10.0

### All 7 reviews

**★ — Nina, Oct. 2024**

> I called twice today to speak with customer service about my oven which is in need of repair, and Matthew, the customer service agent i spoke with both times, was incredibly rude and unhelpful. I needed help accessing my account, which was under our developer's name, and he did not attempt to troubleshoot at all. I was able to locate the info about my account and called back, only for him to tell me it was so outdated (9 years) that he "wouldn't even have a way to look it up." My wife had a similar experience over the phone with Grand a few weeks ago. what a horrible way to start the week. customer service is everything these days. I won't be using grand again.

**★ — Ray Robey, Jan. 2023**

> Did not meet our expectations:
> Our range was purchased on December 8th, with the salesperson expressing hope that it "might" get on the truck from the warehouse in time to get to Verona on December 10th, but we all recognized that this was optimistic and planned for delivery on December 13th.  Despite assurances that we would be updated on delivery, there was no communication from Grand until we called them late in the day on the 13th. Obviously, there was to be no delivery that day and we were told to expect it on the 15th and, again, there would be phone calls the night before.  However, there was no call from Grand Appliance again, so I called them on the 15th.  I was unable to reach the salesperson we purchased from, but I received apologies from an associate and assurances that delivery would be made on the 17th, again with phone calls.  After no calls or delivery on the morning of the 17th, I drove to the store at mid-day and spoke to a sales associate who felt very bad, confirmed that the range really did exist and was sitting in Madison, and assured me that our salesperson would call as soon as she came back from lunch with delivery details.  I did not receive a call until the evening of the 18th. The salesperson was very perfunctory, offered no apologies for the delays, and told me the range would arrive on the 20th.  Finally, I did receive a scheduling call on the evening of the 19th and the range did arrive on the 20th.  I wish I could report that the delivery went well.  The installers did not know how to connect the supply line to the back of the range and had to video call for instructions, there are two small chips in the white porcelain on the side of the range, and I needed to level the range myself after they left, but at least we have a range.  Obviously, this experience did not meet our expectations from Grand Appliance.  We can understand some of the delays, but I cannot accept the total continued lack of communication on the delivery status.  I had to initiate every contact and was repeatedly told dates that were not true.

**★ — Norma, Oct. 2019**

> I have had the worst experience with my very expensive GE 6 burner Chef line Gas range.  I have h ad the lower drawer replace twice - still does not fit.  And now, the oven itself doesnt work due to the fan being installed "cock-eyed" (not my word).  I have contacted Ron Weatherly my salesman, who told me that they couldn't do anything about the problem.  I purchased 3 high-end appliances from Grand.

**★★★★★ — CJ Blackmore, Sept. 2018**

> I worked with Howard to get the right fridge picked out for our office space - he was extremely helpful in finding us the perfect fridge for the space. He was extremely quick with his response, knowledgable on different units available, and persistent with follow up so nothing fell through the cracks. The delivery team was quick and delivery was on time!

**Comment from Grand Appliance and TV:**

> Thank you for the kind words Carly, and for choosing Grand!

**★★★★★ — LaBonte Construction, April 2017**

> We refer all of our clients to Grand to purchase their appliances.  Additionally, I have used them on my rental properties and my own home and been satisfied.

**★★★★★ — Jim Wells, April 2017**

> I have started using Grand Appliance for our new developments.  I find their sales staff extremely knowledgeable on all appliance product lines and various programs for multiple unit purchases.  Their pricing is competitive and deliveries are not only on time but their staff are true professionals.

**★★★★★ — User, March 2017**

> JFK Design Build has been using Grand Appliance & TV now for 6 monthes! They have been a great company to work with. We are proud to send our clients to Grand as they have a wide variety of product options and they provide exceptional personal customer service .  They also provide excellent & reliable installation which is a bonus.  We know we can rely on Grand Appliance and that our clients will be happy with them as well.

## Selected projects

- [Dubuque, IA French Inspiried Kitchen by Ruby & Co. Design](https://www.houzz.com/hznb/projects/dubuque-ia-french-inspiried-kitchen-by-ruby-and-co-design-pj-vj~6710043)
  - Location: Not specified
  - Photos: 5
  - Description: Enjoy a taste of French-inspired interior design with this Dubuque, Iowa kitchen renovation featuring Wolf and La Cornue high-end appliances. Designed in a stunning display of refined elegance punctuated with moments of robust personality, this kitchen spotlight is a model example of how luxury appliances transform simple ideas into something truly special.
- [Chicago Lincoln Park Townhouse](https://www.houzz.com/hznb/projects/chicago-lincoln-park-townhouse-pj-vj~2311726)
  - Location: Chicago, IL
  - Photos: 4
- [100 Year Old Chicago Farm House](https://www.houzz.com/hznb/projects/100-year-old-chicago-farm-house-pj-vj~2311720)
  - Location: Chicago, IL
  - Photos: 4
- [Chicago Penthouse Bread Baker's Kitchen](https://www.houzz.com/hznb/projects/chicago-penthouse-bread-baker-s-kitchen-pj-vj~2311729)
  - Location: Chicago, IL
  - Photos: 3
- [Rustic Sub-Zero and Wolf Kitchen](https://www.houzz.com/hznb/projects/rustic-sub-zero-and-wolf-kitchen-pj-vj~6188965)
  - Location: Woodstock, IL
  - Photos: 5
- [Lake Forest Transitional Kitchen & Laundry Room](https://www.houzz.com/hznb/projects/lake-forest-transitional-kitchen-and-laundry-room-pj-vj~2424011)
  - Location: Lake Forest, IL
  - Photos: 3
- [White Transitional Kitchen](https://www.houzz.com/hznb/projects/white-transitional-kitchen-pj-vj~2424101)
  - Location: Not specified
  - Photos: 2
- [White Kitchen in Barrington](https://www.houzz.com/hznb/projects/white-kitchen-in-barrington-pj-vj~2464996)
  - Location: Not specified
  - Photos: 6
- [Jefferson Park Chicago Bungalow Kitchen by Fred M Alsen of fma Interior Design](https://www.houzz.com/hznb/projects/jefferson-park-chicago-bungalow-kitchen-by-fred-m-alsen-of-fma-interior-design-pj-vj~2468017)
  - Location: Chicago, IL
  - Photos: 23
  - Description: In the Jefferson Park neighborhood of Chicago, an American Bungalow is the perfect place to celebrate the American craftsmanship of custom cabinetry from Greenfield Cabinetry – handmade in the Midwest. Richly layered in design, this Chicago Bungalow kitchen was designed by Fred M Alsen of fma Interior Design; he outwits trends via timeless design. In order to achieve the flexibility & harmony of today & yesterday in this kitchen, the award winning veteran designer had to acknowledge this was a d…
- [Orland Park Aging in Place Kitchen](https://www.houzz.com/hznb/projects/orland-park-aging-in-place-kitchen-pj-vj~2311733)
  - Location: Orland Park, IL
  - Photos: 5
- [1893 Farmhouse with Contemporary Living](https://www.houzz.com/hznb/projects/1893-farmhouse-with-contemporary-living-pj-vj~2311724)
  - Location: Chicago, IL
  - Photos: 8
- [Conway Farms Model](https://www.houzz.com/hznb/projects/conway-farms-model-pj-vj~2875733)
  - Location: Lake Forest, IL
  - Photos: 3
- [Highgate Builders](https://www.houzz.com/hznb/projects/highgate-builders-pj-vj~2875737)
  - Location: Not specified
  - Photos: 8
- [Premium White Kitchen With Stained Stone Custom Hood in Bettendorf, IA](https://www.houzz.com/hznb/projects/premium-white-kitchen-with-stained-stone-custom-hood-in-bettendorf-ia-pj-vj~6188983)
  - Location: Bettendorf, IA
  - Photos: 4
- [1893 Farmhouse with contemporary living by Fred M Alsen of  fma Interior Design](https://www.houzz.com/hznb/projects/1893-farmhouse-with-contemporary-living-by-fred-m-alsen-of-fma-interior-design-pj-vj~2121405)
  - Location: Chicago, IL
  - Photos: 28
  - Description: Chicago Lakewood Balmoral 1893 Farmhouse expands into contemporary living. A stunning collaboration between Mindy Wieland of W3 architectural design & Fred M Alsen of fma Interior Design. Contemporary Kitchen featuring Greenfield Cabinetry.
- [GE Slate Kitchen in Antioch, IL](https://www.houzz.com/hznb/projects/ge-slate-kitchen-in-antioch-il-pj-vj~6189015)
  - Location: Antioch, IL
  - Photos: 4
- [Miele Custom Kitchen in Clarendon Hills, IL](https://www.houzz.com/hznb/projects/miele-custom-kitchen-in-clarendon-hills-il-pj-vj~6189008)
  - Location: Clarendon Hills, IL
  - Photos: 3
- [Going the Distance](https://www.houzz.com/hznb/projects/going-the-distance-pj-vj~1613842)
  - Location: Vail, CO
  - Photos: 5
- [SONOS 5.1 home Theater System Installation](https://www.houzz.com/hznb/projects/sonos-5-1-home-theater-system-installation-pj-vj~1588708)
  - Location: Not specified
  - Photos: 3
- [Ventilation Installation](https://www.houzz.com/hznb/projects/ventilation-installation-pj-vj~1588720)
  - Location: Not specified
  - Photos: 1

[See all 29 projects](https://www.houzz.com/professionals/appliances/grand-appliance-and-tv-pfvwus-pf~1167861873)

---

*Source: Houzz professional profile. Reflects the profile as of 2026-09-04.*