---
title: "KITCHEN ENCOUNTERS — General Contractors | Houzz"
canonical_html_url: https://www.houzz.com/professionals/general-contractors/kitchen-encounters-pfvwus-pf~1259441754
markdown_url: https://www.houzz.com/md/professionals/pf~1259441754.md
entity_type: LocalBusiness
business_name: "KITCHEN ENCOUNTERS"
category: ["General Contractors"]
image: https://st.hzcdn.com/fimgs/8d1335810447f483_3628-w400-h400-b0-p0--.jpg
address: "Wilbraham, Massachusetts 01095, United States"
latitude: 42.1245
longitude: -72.4464
phone: "(413) 596-6535"
website: http://www.kitchen-encounters.com
rating: 5
review_count: 6
best_of_houzz_awards: 3
followers: 26
last_updated: 2026-09-22
---

# KITCHEN ENCOUNTERS

Original Houzz profile: [KITCHEN ENCOUNTERS](https://www.houzz.com/professionals/general-contractors/kitchen-encounters-pfvwus-pf~1259441754)

## Professional summary

- **Primary category:** General Contractors
- **Location:** Wilbraham, MA
- **Serves:** Springfield, Chicopee, North Chicopee, Holyoke, West Springfield, Agawam, Ludlow, South Hadley, East Longmeadow, Longmeadow, Wilbraham, Palmer, Ware, Monson, Granby, Hampden, Three Rivers, Bondsville, Monson Center, Enfield, Hazardville, Indian Orchard, Sherwood Manor, Somers, Stafford, Staffordville, Thompsonville, Thorndike
- **Houzz rating:** 5.0 out of 5 (6 reviews)
- **Best of Houzz:** 3 awards (2018–2023), for Service.

## About

### Houzz Badges

- Recommended on Houzz
- 250 Ideabook Saves

Founded in 1994 by Bob and Michael Gasteyer , Kitchen Encounters has consistently grown into the areas most customer-focused Kitchen and Bath design and remodeling showroom. We strive to provide personal service and creative design, with competitive pricing.

Our 10,000 square foot showroom features Kitchen and Bath designs for every style and budget. Our showroom was created to provide our customers with a hands on experience. Our beautiful displays allow you the opportunity to see and touch new and cutting edge products first hand. When you come to our showroom you will experience and view full kitchens and baths in realistic settings.

### Areas Served

- Springfield
- Chicopee
- North Chicopee
- Holyoke
- West Springfield
- Agawam
- Ludlow
- South Hadley
- East Longmeadow
- Longmeadow
- Wilbraham
- Palmer
- Ware
- Monson
- Granby
- Hampden
- Three Rivers
- Bondsville
- Monson Center
- Enfield
- Hazardville
- Indian Orchard
- Sherwood Manor
- Somers
- Stafford
- Staffordville
- Thompsonville
- Thorndike

## Business Details

| Field | Value |
| --- | --- |
| Business Name | KITCHEN ENCOUNTERS |
| Address | Wilbraham, Massachusetts 01095, United States |
| Phone | (413) 596-6535 |
| Website | http://www.kitchen-encounters.com |
| Followers on Houzz | 26 |

## Contact

- **Houzz profile:** [KITCHEN ENCOUNTERS](https://www.houzz.com/professionals/general-contractors/kitchen-encounters-pfvwus-pf~1259441754)
- **Website:** http://www.kitchen-encounters.com
- **Phone:** (413) 596-6535

## Credentials

- **Best of Houzz:** 3 awards (2018–2023), for Service.

## Reviews

**Overall rating: 5.0 out of 5 — 6 reviews**

*Aspect averages:*
- Work Quality: 50.0
- Communication: 50.0
- Value: 40.0

### All 6 reviews

**★★★★★ — HU-380842118, June 2022**

> Joy and the craftsmen at Kitchen Encounters made a big project quite painless.  With Joy’s expertise, everything ran smoothly and on time.  Can’t say enough about the craftsmen who were respectful, friendly, and so skilled.  We love our new kitchen!

**★★★★★ — Daniel Joao, Nov. 2018**

> Kitchen Encounters was the right company to do the job for us. We had looked at other renovation companies prior but they were coming in too far over budget and didn't provide me with the level of comfort and confidence that I received when talking to the folks at Kitchen Encounters. The job was done exactly when promised and looks just as beautiful as we had envisioned. They kept us updated along the way and were always available to discuss and concerns or questions. I would recommend them to anybody  who is looking to have their kitchen renovated.

**★★★★★ — Janet Fink, Sept. 2017**

> We love everything about our new kitchen! Working with Joy made things so easy. She is knowledgeable and very responsive. She listened to our ideas and made great recommendations to further improve the project. She stayed in constant communication and handled any issues that arose. The workers Kitchen Encounters used were extremely professional and friendly -- and they kept our space very clean. All of the work that was done is top notch -- we love everything about it. Even better, they finished the project early and stayed close to our budget.

**★★★★★ — Gigi Mancuso, June 2017**

> Our kitchen renovation is finally complete and we couldn't be happier with how it turned out! It was great working with Joy at Kitchen Encounters she was very knowledgable, helped us with our ideas and was patient with us throughout the entire process, even when we changed a large section of the design the night before we ordered the cabinets. Everything came together perfectly. Thank you!

**★★★★★ — Sarah Williams, June 2017**

> We absolutely LOVE our new kitchen! Joy made the project so easy. She took our ideas, added some things we hadn't thought of, and made the perfect design. She kept in frequent contact and ensured everything ran smoothly. Dean was an absolute pro at installation and creating custom cabinet designs. The project finished on time with no issues.

**★★★★★ — bgeromini, Dec. 2016**

> We recently updated our kitchen through Kitchen Encounters. We worked with Joy. She helped us plan our kitchen and she checked the progress on site. We installed new cabinets, center island. Lighting, quartz countertops, stone backsplash, granite sink, new faucet and dishwasher. The installation was completed a week ahead of projected finish and we are very pleased with results.

## Selected projects

- [Medallion Maple Irish Cream Parks Place Carriage Black](https://www.houzz.com/hznb/projects/medallion-maple-irish-cream-parks-place-carriage-black-pj-vj~7341942)
  - Location: Not specified
  - Photos: 4
- [Medallion Brookhill RP Maple Carriage Black](https://www.houzz.com/hznb/projects/medallion-brookhill-rp-maple-carriage-black-pj-vj~7326110)
  - Location: Not specified
  - Photos: 1
- [Medallion Platinum Inset Sheer Seagrass Maple](https://www.houzz.com/hznb/projects/medallion-platinum-inset-sheer-seagrass-maple-pj-vj~7326099)
  - Location: Not specified
  - Photos: 7
- [Medallion Cherry Cappuccino Black](https://www.houzz.com/hznb/projects/medallion-cherry-cappuccino-black-pj-vj~7286677)
  - Location: Not specified
  - Photos: 17
- [Kraftmaid Lyndale Cherry Natural](https://www.houzz.com/hznb/projects/kraftmaid-lyndale-cherry-natural-pj-vj~7259772)
  - Location: Not specified
  - Photos: 9
- [Kitchen Encounters custom tile shower](https://www.houzz.com/hznb/projects/kitchen-encounters-custom-tile-shower-pj-vj~7217184)
  - Location: Not specified
  - Photos: 9
- [Medallion Park place Cherry Pecan Master Bath](https://www.houzz.com/hznb/projects/medallion-park-place-cherry-pecan-master-bath-pj-vj~6926695)
  - Location: Not specified
  - Photos: 11
- [Kraftmaid Grandview Dove](https://www.houzz.com/hznb/projects/kraftmaid-grandview-dove-pj-vj~7159956)
  - Location: Not specified
  - Photos: 11
- [Omega Cherry Benson Butternut](https://www.houzz.com/hznb/projects/omega-cherry-benson-butternut-pj-vj~7039016)
  - Location: Not specified
  - Photos: 21
- [Kraftmaid Lyndale Pebble Grey](https://www.houzz.com/hznb/projects/kraftmaid-lyndale-pebble-grey-pj-vj~7142259)
  - Location: Not specified
  - Photos: 9
- [Kraftmaid Renway Dove White](https://www.houzz.com/hznb/projects/kraftmaid-renway-dove-white-pj-vj~7139340)
  - Location: Not specified
  - Photos: 9
- [Medallion Jackson Gale](https://www.houzz.com/hznb/projects/medallion-jackson-gale-pj-vj~7132675)
  - Location: Not specified
  - Photos: 8
- [Kraftmaid Lyndale Maple Translucent Limestone](https://www.houzz.com/hznb/projects/kraftmaid-lyndale-maple-translucent-limestone-pj-vj~7126958)
  - Location: Not specified
  - Photos: 7
- [Herringbone backsplash](https://www.houzz.com/hznb/projects/herringbone-backsplash-pj-vj~7067327)
  - Location: Not specified
  - Photos: 4
- [Kraftmaid Renway Warm White](https://www.houzz.com/hznb/projects/kraftmaid-renway-warm-white-pj-vj~7055439)
  - Location: Not specified
  - Photos: 10
- [Tile backsplash](https://www.houzz.com/hznb/projects/tile-backsplash-pj-vj~6652750)
  - Location: Not specified
  - Photos: 37
- [Medallion Cherry Cappuccino](https://www.houzz.com/hznb/projects/medallion-cherry-cappuccino-pj-vj~7038924)
  - Location: Not specified
  - Photos: 13
- [Kraftmaid Lyndale Lagoon](https://www.houzz.com/hznb/projects/kraftmaid-lyndale-lagoon-pj-vj~7038905)
  - Location: Not specified
  - Photos: 7
- [Kraftmaid Lyndale Maple Transluscent Driftwood](https://www.houzz.com/hznb/projects/kraftmaid-lyndale-maple-transluscent-driftwood-pj-vj~7036995)
  - Location: Not specified
  - Photos: 1
- [Kraftmaid Layden Cannon Grey](https://www.houzz.com/hznb/projects/kraftmaid-layden-cannon-grey-pj-vj~3242951)
  - Location: Not specified
  - Photos: 5

[See all 81 projects](https://www.houzz.com/professionals/general-contractors/kitchen-encounters-pfvwus-pf~1259441754)

## Ideabooks

- [Holiday Kitchen Decor](https://www.houzz.com/ideabooks/164937154/list/holiday-kitchen-decor) — 27 ideas
- [Kitchen Color Trends](https://www.houzz.com/ideabooks/34257237/list/kitchen-color-trends) — 13 ideas
- [Fireplace bookcases](https://www.houzz.com/ideabooks/140157478/list/fireplace-bookcases) — 13 ideas
- [Contemporary](https://www.houzz.com/ideabooks/112819974/list/contemporary) — 17 ideas
- [pantry](https://www.houzz.com/ideabooks/112820126/list/pantry) — 2 ideas
- [backsplash](https://www.houzz.com/ideabooks/112820061/list/backsplash) — 1 idea
- [office ideas](https://www.houzz.com/ideabooks/57550446/list/office-ideas) — 7 ideas
- [Island](https://www.houzz.com/ideabooks/39930224/list/island) — 18 ideas
- [Coffee Bar](https://www.houzz.com/ideabooks/80409298/list/coffee-bar) — 11 ideas
- [Bathroom Mirrors](https://www.houzz.com/ideabooks/75823246/list/bathroom-mirrors) — 1 idea
- [Granite](https://www.houzz.com/ideabooks/65577693/list/granite) — 1 idea
- [accessible bath design](https://www.houzz.com/ideabooks/63625331/list/accessible-bath-design) — 7 ideas
- [Home mail center](https://www.houzz.com/ideabooks/61532313/list/home-mail-center) — 12 ideas
- [Kitchen Tile Backsplash](https://www.houzz.com/ideabooks/34256150/list/kitchen-tile-backsplash) — 39 ideas
- [Wolf Range Top](https://www.houzz.com/ideabooks/55220722/list/wolf-range-top) — 21 ideas
- [large island](https://www.houzz.com/ideabooks/45874926/list/large-island) — 5 ideas
- [Laundry Closet](https://www.houzz.com/ideabooks/34255540/list/laundry-closet) — 21 ideas
- [Bathrooms with dormers](https://www.houzz.com/ideabooks/50115611/list/bathrooms-with-dormers) — 20 ideas
- [banquet](https://www.houzz.com/ideabooks/45874277/list/banquet) — 12 ideas
- [small island](https://www.houzz.com/ideabooks/44300502/list/small-island) — 5 ideas

[See all 27 ideabooks](https://www.houzz.com/ideabooks/users/ke01095)

## Community Q&A

**Q: Height between wall cabinets and counter top?** *(in Photo Questions)*

A: The wall cabinets are hung 18" above the countertop.

---

*Source: Houzz professional profile. Reflects the profile as of 2026-09-22.*