--- title: "Carters Flooring — Flooring Contractors | Houzz" canonical_html_url: https://www.houzz.com/professionals/flooring-contractors/carters-flooring-pfvwus-pf~128142848 markdown_url: https://www.houzz.com/md/professionals/pf~128142848.md entity_type: LocalBusiness business_name: "Carters Flooring" category: ["Flooring Contractors"] image: https://st.hzcdn.com/fimgs/6a9352b007f7d6f3_8397-w400-h400-b1-p10--.jpg address: "Concord, California, United States" latitude: 37.9823 longitude: -122.0362 phone: "(925) 270-3936" website: http://www.yelp.com/biz/carters-flooring-concord rating: 5 review_count: 13 best_of_houzz_awards: 1 followers: 9 last_updated: 2026-09-06 --- # Carters Flooring Original Houzz profile: [Carters Flooring](https://www.houzz.com/professionals/flooring-contractors/carters-flooring-pfvwus-pf~128142848) ## Professional summary - **Primary category:** Flooring Contractors - **Location:** Concord, CA - **Serves:** San Francisco, Concord, Vallejo, Pleasanton, Alameda, Pittsburg, Walnut Creek, Palo Alto, Castro Valley, San Rafael, Martinez, Pleasant Hill, Menlo Park, Benicia, Lafayette, Bay Point, Orinda, Moraga, Alamo, Clayton, Kentfield, Sausalito, Saranap, Waldon, Pacheco, Crockett, Vine Hill, Belvedere, Diablo, Clyde, Port Costa, Canyon - **Houzz rating:** 5.0 out of 5 (13 reviews) - **Best of Houzz:** 1 award (2018), for Service. ## About ### Houzz Badges - Star Houzzer - Recommended on Houzz - 25 Ideabook Saves We are a family owned and operated company that opened in the East Bay in 1946. We have installed floors in residences, businesses, museums, and theaters around the San Francisco greater Bay Area and Sacramento area. There is no doubt involved....flooring sells your house. It also makes a huge difference in how you feel when you are there. We pride ourselves on quality installation and service. Get a quote for your home now! ### Services Provided - Flooring Installation - Vinyl Flooring Installation - Laminate Flooring Installation - Baseboard Installation - Linoleum Flooring Installation - Carpet Installation - Custom Rugs ### Areas Served - San Francisco - Concord - Vallejo - Pleasanton - Alameda - Pittsburg - Walnut Creek - Palo Alto - Castro Valley - San Rafael - Martinez - Pleasant Hill - Menlo Park - Benicia - Lafayette - Bay Point - Orinda - Moraga - Alamo - Clayton - Kentfield - Sausalito - Saranap - Waldon - Pacheco - Crockett - Vine Hill - Belvedere - Diablo - Clyde - Port Costa - Canyon ### Typical Job Cost $295 - $2500 installation and/or repairs average job ## Business Details | Field | Value | | --- | --- | | Business Name | Carters Flooring | | Address | Concord, California, United States | | Phone | (925) 270-3936 | | Website | http://www.yelp.com/biz/carters-flooring-concord | | License Number | 795028 | | Followers on Houzz | 9 | **Social profiles:** - Facebook — https://www.facebook.com/Carters-Flooring-1592844544282623/ ## Contact - **Houzz profile:** [Carters Flooring](https://www.houzz.com/professionals/flooring-contractors/carters-flooring-pfvwus-pf~128142848) - **Website:** http://www.yelp.com/biz/carters-flooring-concord - **Phone:** (925) 270-3936 ## Credentials - **Best of Houzz:** 1 award (2018), for Service. ## Reviews **Overall rating: 5.0 out of 5 — 13 reviews** ### Reviews **★★★★★ — David Babbel, May 2017** > I met Jim Carter's dad back in 1980. He started the business 71 years ago after he got back from WWII. He was a paragon of honesty and > hard work. People still remember him from people who worked with him who have passed on. Jim Carter, who took over his dad's business, gets his reputation partly from his dad's honorable one. His dad could install anything. One time they installed astroturf in a major fashion designer's apartment in SF. Jim remembers installing on a nuclear submarine when he was a teenager. > > As a former business school professor at Cal Berkeley, I will add some details that impressed me. Carters Flooring just are really the best at what they do. Their installers have been with them forever and have been trained to do anything anyone can imagine, and they do. I have seen their custom work on the fanciest movie theaters, high-class commercial buildings, and regular homes, like the one they did for me. They perfectly installed beautiful carpet and tile flooring at my home in Walnut Creek. Unlike other flooring stores who use people who are unlicensed and pretend they are subcontractors to not have to pay taxes, Carters Flooring has scrupulously always been licensed and insured to the hilt. At one point when they had 25 crews working for them their workman's compensation was $22,000 a month. Because they are almost entirely labor their profit margin is slim. **★★★★★ — rick3518, March 2017** > We have used Carters on many projects over many years. They are incredible! Very professional and customer service second to none. Love them and recommend them highly. **★★★★★ — Craig Williamson, March 2017** > I've used Carters Flooring on two occasions, and both times they did an amazing job. They were quick, respectful, incredibly easy to work with -- and the quality of their work was excellent. They clearly knew their stuff. And when the job was complete, they left the place clean. We haven't had any problems since then. We would use them again in a heartbeat. **★★★★★ — nancy\_pennebaker68, March 2017** > I have used Carters Carpets for two decades and they have never failed me. Their customer service is extraordinary. The installers are very professional, work fast and are very polite. It is obvious that both the owner and the staff care a great deal about high quality and customer satisfaction. I love my new carpet. It changes my home from full to dazzling. Thanks again Carter family business. In my opinion, you are the very best. **★★★★★ — Laura Lee Interiors, LLC, March 2017** > Excellent job they stand behind their work and their craftsmanship. They do a lot of subcontract work for many other business's and can be relied upon. **★★★★★ — 2naLuckDotCom, March 2017** > This is truly a professional company that has fantastic customer service. They have years of experience and "can-do" attitudes. I wasn't sure what I wanted in terms of my flooring needs for my home and my studio. They helped me with selection and understanding what each option would mean in terms of use, care and reliability! They also addressed my "green" questions. Can't give them enough stars!!!!!!! **★★★★★ — Dallin Tall, March 2017** > Flooring throughout my sisters new home is perfectly done. They had a great experience with the selection and install process. The value of the whole job was second to none. **★★★★★ — Jen Cottam, March 2017** > I Highly recommend Carter's Flooring. They work quickly and flawlessly. The install was easy, and the work was superior. You can tell they really take pride in their work, which is a really valuable trait. **★★★★★ — Terry Lloyd, Feb. 2017** > They were outstanding. The quality and timeliness of their work was better than anyone else in this line or in construction/remodel generally. If I could I would give them six stars. **★★★★★ — Darren Fiore, Feb. 2017** > Can't say enough great things about Carter's. We had them install wall-to-wall carpeting on one floor of our Oakland home. We were so pleased that we asked them back a few months later to carpet another floor as well as stairs. So, now having worked with Carter's twice, I can confidently highly recommend them. The work is meticulous, affordable and timely. They were easy to work with from planning/choosing carpet, to purchasing the carpet, to installation and follow-up. The installation was quick yet thorough and the workmanship was excellent quality. The installers were careful and respectful of our home right down to the clean-up after the installation. The owners have decades of experience in this industry and are true professionals. Overall, a top-notch company. **★★★★★ — Ruth Assily, Feb. 2017** > Carter's Flooring did a great job for us. Their service was excellent and we love our new carpet! I would definitely recommend them for your flooring needs. **★★★★★ — Peggy Oliver, Feb. 2017** > Carter's Flooring is the best! I got to see a wide variety of carpets and they ordered any sample I wanted to see in my house. Triss help me find what style and color would work best, she couldn't have made it any easier for me. It looks fabulous! The installers were professional and careful in moving my things in and out of the rooms. The whole process was done in a very timely manner. Love my new carpet! Thanks Carter's! ## Selected projects - [My Projects](https://www.houzz.com/hznb/projects/my-projects-pj-vj~2254940) - Location: Not specified - Photos: 16 - [Custom stairs for chair lift](https://www.houzz.com/hznb/projects/custom-stairs-for-chair-lift-pj-vj~2457820) - Location: Danville, CA - Photos: 1 - [Hardwood stairs and landing, hardwood i](https://www.houzz.com/hznb/projects/hardwood-stairs-and-landing-hardwood-i-pj-vj~2561904) - Location: Martinez, CA - Photos: 1 - [Mt Diablo entrance area Walnut Creek, CA](https://www.houzz.com/hznb/projects/mt-diablo-entrance-area-walnut-creek-ca-pj-vj~2306132) - Location: Walnut Creek, CA - Photos: 2 - [Hardwood stairs and landing](https://www.houzz.com/hznb/projects/hardwood-stairs-and-landing-pj-vj~2561903) - Location: Martinez, CA - Photos: 3 - Description: It's amazing how affordable hardwood can be. This staircase, along with the upstairs landing, is part of a whole downstairs hardwood project we did in the San Francisco Bay Area. Installation and materials under $2000 for the staircase. Brings exponential value to the home. - [showroom](https://www.houzz.com/hznb/projects/showroom-pj-vj~2314101) - Location: Concord, CA - Photos: 4 - Description: We carry Royalty, Camelot, and Moda carpets, and Medallion1 carpet, hardwood, LVT, and laminate. We are proud of these smaller mills and their wonderful customer service and value. [See all 6 projects](https://www.houzz.com/professionals/flooring-contractors/carters-flooring-pfvwus-pf~128142848) ## Ideabooks - [Lots of high end remnants ready to turn into an area rug of your dreams](https://www.houzz.com/ideabooks/87074391/list/lots-of-high-end-remnants-ready-to-turn-into-an-area-rug-of-your-dreams) — 1 idea - [New posh carpets at affordable prices](https://www.houzz.com/ideabooks/87073887/list/new-posh-carpets-at-affordable-prices) — 4 ideas - [carterscarpet76's ideas](https://www.houzz.com/ideabooks/74549282/list/carterscarpet76-s-ideas) — 1 idea [See all 3 ideabooks](https://www.houzz.com/ideabooks/users/carterscarpet76) --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-06.*