---
title: "closetsdotcom — Custom Closet Designer | Houzz"
canonical_html_url: https://www.houzz.com/professionals/custom-closet-designer/closetsdotcom-pfvwus-pf~1351362183
markdown_url: https://www.houzz.com/md/professionals/pf~1351362183.md
entity_type: LocalBusiness
business_name: closetsdotcom
category: ["Custom Closet Designer"]
image: https://st.hzcdn.com/fimgs/68531165036d22ee_3432-w400-h400-b0-p0--.jpg
address: "953 N. Larch Ave., Elmhurst, Illinois 60126, United States"
latitude: 41.8927
longitude: -87.941
phone: "(630) 592-4377"
website: https://closets.com
rating: 1
review_count: 1
followers: 67
last_updated: 2026-09-04
---

# closetsdotcom

Original Houzz profile: [closetsdotcom](https://www.houzz.com/professionals/custom-closet-designer/closetsdotcom-pfvwus-pf~1351362183)

## Professional summary

- **Primary category:** Custom Closet Designer
- **Location:** Elmhurst, IL
- **Serves:** Washington, Oregon, Wyoming, Virginia, Kansas, Vermont, Ohio, Tennessee, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, USA, Utah, West Virginia, Wisconsin
- **Houzz rating:** 1.0 out of 5 (1 review)

## About

### Houzz Badges

- 250 Ideabook Saves

Closets.com is the e-commerce division of Closet Works LLC. — Chicago's leading custom closet design company since 1987. Closets.com offers an easy-to-use, e-commerce solution to building your custom storage solution. We specialize in all types of custom space management solutions with a particular emphasis on closets and dressing rooms. 

Use our free, online design tool to get started or request assistance from one of our professional closet designers through our online form. An experienced designer will get back to you within one business day and you can work together via Zoom, email, and phone calls. All of our manufactured products feature high-quality, furniture grade construction. We provide free shipping via FedEx throughout the continental USA lower 48 states and promise to deliver you a product that exceeds your expectations, on time, at a very competitive price.

### Services Provided

- Closet Design
- Closet Organization
- Space Planning
- Custom Walk-in Closets
- Custom Cabinets
- Custom Storage
- Garage Design
- Sports Equipment Storage
- Bicycle Storage
- Garage Storage
- 3D Rendering
- Cabinet Sales
- Custom Bookcases
- Custom Built-ins
- Custom Entertainment Centers
- Custom Pantries
- Custom Shelving
- Pantry Design

### Areas Served

- Washington
- Oregon
- Wyoming
- Virginia
- Kansas
- Vermont
- Ohio
- Tennessee
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Oklahoma
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Texas
- USA
- Utah
- West Virginia
- Wisconsin

### Typical Job Cost

$500 - 10,000

## Business Details

| Field | Value |
| --- | --- |
| Business Name | closetsdotcom |
| Address | 953 N. Larch Ave., Elmhurst, Illinois 60126, United States |
| Phone | (630) 592-4377 |
| Website | https://closets.com |
| Followers on Houzz | 67 |

**Social profiles:**
- Facebook — http://www.facebook.com/ClosetsDotCom
- X (Twitter) — http://twitter.com/ClosetsDotCom
- Blog — https://www.closets.com/blog/

## Contact

- **Houzz profile:** [closetsdotcom](https://www.houzz.com/professionals/custom-closet-designer/closetsdotcom-pfvwus-pf~1351362183)
- **Website:** https://closets.com
- **Phone:** (630) 592-4377

## Reviews

**Overall rating: 1.0 out of 5 — 1 review**

*Aspect averages:*
- Work Quality: 20.0
- Communication: 10.0
- Value: 10.0

### All 1 review

**★ — Carla Woodward, March 2022**

> I worked with a closets.com designer to design a custom kitchen pantry closet system that I ordered in December 2021.  They were the only company to come up with a good design to get maximum use out of my small and sloped ceiling under-stair pantry space.  They were having known production delays, and I was told my closet system would have an 8 week lead time, and would ship in early February 2022.  It did ship on February 15th, and I received it last Friday evening, February 25th.  My shipment arrived well packaged and intact, but it was missing a couple of parts and also had no parts list or design diagram included - in fact no paperwork at all. Is far as I can tell from the online instructions, I am missing one hanging suspension rail and one toe kick, as well as the design diagram or parts list.  Without the hanging suspension rail I am unable to finish the install and use the custom system, and without the toe kick, even if I was able to fully install it, it would be incomplete and unfinished looking.
>
> I reached out to closets.com immediately by phone to request support and to report the missing items on Saturday morning the 26th. When someone did finally pick up the phone on Monday, I was told that closets.com is not currently taking customer service phone calls, and to send an email to customer service instead. I was told to expect a response in 2-3 days.  I sent an email right then explaining what I was missing. To date I have not received a response from closets.com. I then called again several times (no answer) and filled out the company's web contact form asking for help, and received an automated response saying a service representative would contact me.  That was four days ago, and still no service representative contact received.
>
> I have had no response from closets.com in the full week I have been trying to reach them.  In the mean time I have tried to find some kind of similar rail to purchase online just so I can get the shelves hung, and cannot find one similar to the ones closets.com uses. Meanwhile, I have had to move into my house with a pantry filled with stacked shelving parts instead of the nicely organized pantry items I had envisioned.
>
> I feel I have been very patient and understanding about lead times and the missing pieces (stuff happens, right?) But also, I feel it is reasonable to expect a prompt response to a call for missing parts, especially after having waited so long for delivery in the first place.  I am very disappointed and frustrated with this company that took my payment months ago but did not deliver a usable product, and frankly doesn't seem interested in fixing it.
>
> If they are so overwhelmed that they cannot take phone calls or respond to emails or provide customer service for their sold products, then why are they still running ads and specials and making social media posts to draw in even more customers?
>
> 3-7-22 still no response after a week. Filed a credit card dispute.

## Selected projects

- [Celebrity Closet Dressing Room](https://www.houzz.com/hznb/projects/celebrity-closet-dressing-room-pj-vj~6778587)
  - Location: Los Angeles, CA
  - Photos: 11
  - Description: Dressing room closet for Disney channel's actor Gregg Sulkin and actress Michelle Randall. The new dressing room closet includes a comfy reading nook. The space was previously a home office. Finishes in a warm, creamy vanilla pallet were selected to complement the streamlined, minimalist aesthetic used in the rest of the home.
- [Walk-In Wonder](https://www.houzz.com/hznb/projects/walk-in-wonder-pj-vj~2367384)
  - Location: Lake Forest, IL
  - Photos: 20
  - Description: Project designed by Sue Tinker of Closet Works This palatial closet/dressing room will truly take your breath away. Featuring walls of glass shelves and glass cabinets with custom closet lighting options, it is a grand space offering a light, bright, airy and open feeling that inspires thoughts of the original Crystal Palace in London. The footprint of this closet is slightly smaller than that 1851 great exhibition hall, but still offers an incredibly expansive walk-in section with two large clo…
- [Family-friendly Garage](https://www.houzz.com/hznb/projects/family-friendly-garage-pj-vj~2147403)
  - Location: Not specified
  - Photos: 13
  - Description: Designed by Teri Magee of Closet Works Sometimes your garage has to do a lot more than just store the car. A well-organized garage can serve multiple functions that will expand the usable square footage of your home. This well-organized garage provides an area for numerous activities. The integrated tool bench with custom built in cabinetry at the far end of the garage handles the homeowner's DIY projects with ease. The warm gray laminate garage cabinetry system is accented by a contasting count…
- [Bungalow Nursery Closet](https://www.houzz.com/hznb/projects/bungalow-nursery-closet-pj-vj~2367144)
  - Location: Chicago, IL
  - Photos: 6
  - Description: Project designed by Greg Cetera of Closet Works In a room with a sloped ceiling, a wall with an alcove contained access to the radiant heat system and presented a challenge of designing the perfect nursery wardrobe closet for a new baby in this recessed area. Closet Works worked around this difficulty and created a beautiful design that eliminated the need for any extra furniture in the nursery for organization of all of baby's clothes, linen, and toys.
- [Multifunctional Home Office/Media Center](https://www.houzz.com/hznb/projects/multifunctional-home-office-media-center-pj-vj~2366882)
  - Location: Chicago, IL
  - Photos: 19
- [Mudrooms](https://www.houzz.com/hznb/projects/mudrooms-pj-vj~1967869)
  - Location: Not specified
  - Photos: 1
- [Wall Beds & Offices](https://www.houzz.com/hznb/projects/wall-beds-and-offices-pj-vj~1967861)
  - Location: Not specified
  - Photos: 6
- [Laundry Room](https://www.houzz.com/hznb/projects/laundry-room-pj-vj~1967843)
  - Location: Not specified
  - Photos: 5
- [Garages](https://www.houzz.com/hznb/projects/garages-pj-vj~644329)
  - Location: Not specified
  - Photos: 2
- [Closets](https://www.houzz.com/hznb/projects/closets-pj-vj~594681)
  - Location: Not specified
  - Photos: 14

[See all 10 projects](https://www.houzz.com/professionals/custom-closet-designer/closetsdotcom-pfvwus-pf~1351362183)

## Ideabooks

- [DIY & custom pantries](https://www.houzz.com/ideabooks/29358644/list/diy-custom-pantries) — 9 ideas
- [DIY & custom closets](https://www.houzz.com/ideabooks/29622508/list/diy-custom-closets) — 21 ideas
- [DIY & custom garage storage](https://www.houzz.com/ideabooks/30334575/list/diy-custom-garage-storage) — 6 ideas

[See all 3 ideabooks](https://www.houzz.com/ideabooks/users/closetsdotcom)

---

*Source: Houzz professional profile. Reflects the profile as of 2026-09-04.*