--- title: "BLINDPROS — Window Treatments | Houzz" canonical_html_url: https://www.houzz.com/professionals/window-treatments/blindpros-pfvwus-pf~1384656318 markdown_url: https://www.houzz.com/md/professionals/pf~1384656318.md entity_type: LocalBusiness business_name: BLINDPROS category: ["Window Treatments"] image: https://st.hzcdn.com/fimgs/54d36673024084ad_8820-w400-h400-b0-p0--.jpg address: "5265 Sunset Lake Rd, #17, Holly Springs, North Carolina 27540, United States" latitude: 35.6263 longitude: -78.8458 phone: "(919) 443-2334" website: http://www.blindpros.com rating: 4.5 review_count: 28 best_of_houzz_awards: 4 followers: 16 last_updated: 2026-09-24 --- # BLINDPROS Original Houzz profile: [BLINDPROS](https://www.houzz.com/professionals/window-treatments/blindpros-pfvwus-pf~1384656318) ## Professional summary - **Primary category:** Window Treatments - **Location:** Holly Springs, NC - **Serves:** Raleigh, Cary, Apex, Holly Springs, Fuquay Varina, Fuquay-Varina, Sanford, Pinehurst, Southern Pines, Aberdeen, Angier, Whispering Pines, Vass, New Hill, Willow Spring - **Houzz rating:** 4.5 out of 5 (28 reviews) - **Best of Houzz:** 4 awards (2015–2022), for Service. ## About ### Houzz Badges - Recommended on Houzz - 500 Ideabook Saves Custom window coverings. Quality products at great pricing. Specializing in plantation shutters and fabric treatments. ### Services Provided - Custom Blinds & Shades - Motorized Blinds - Blind Installation - Plantation Shutters ### Areas Served - Raleigh - Cary - Apex - Holly Springs - Fuquay Varina - Fuquay-Varina - Sanford - Pinehurst - Southern Pines - Aberdeen - Angier - Whispering Pines - Vass - New Hill - Willow Spring ## Business Details | Field | Value | | --- | --- | | Business Name | BLINDPROS | | Address | 5265 Sunset Lake Rd, \#17, Holly Springs, North Carolina 27540, United States | | Phone | (919) 443-2334 | | Website | http://www.blindpros.com | | Followers on Houzz | 16 | **Social profiles:** - Facebook — http://facebook.com/blindpros - Blog — www.blindpros.com ## Contact - **Houzz profile:** [BLINDPROS](https://www.houzz.com/professionals/window-treatments/blindpros-pfvwus-pf~1384656318) - **Website:** http://www.blindpros.com - **Phone:** (919) 443-2334 ## Credentials **Certifications & Awards** - A+ Rating Better Business Bureau - **Best of Houzz:** 4 awards (2015–2022), for Service. ## Reviews **Overall rating: 4.5 out of 5 — 28 reviews** *Aspect averages:* - Work Quality: 4.0 - Communication: 4.0 - Value: 4.0 ### Reviews **★★ — Paul Jacokes, Oct. 2024** > Blind Pros installed shades in my entire home. I have no issue with the original installation, which was for the most part done professionally, though a few of the shades are too tight and bind against the window frame when raised and lowered. > > My criticism relates to follow-up service. My shades are outside of warranty. When the string on the shade on one of my large picture windows recently broke, I called the phone number for Blind Pros. No one answered and I left a message. After several days I called again and this time was able to speak with Lissa. She told me that she didn't respond to my earlier voice mail because she did not recognize my name as a customer. (I would have appreciated a response, if only to confirm whether I was in fact a customer.) > > Lissa told me they could not repair the shade and the company that manufactured my shades had gone out of business (more specifically, had been acquired by another company). I politely asked her if she would get back to me with options on how to repair or replace the shade with something that would match the other shades (not wanting to have to replace all the shades in my house) and she said she would. I have not heard back from her more than two weeks after making contact. I have called repeatedly and sent a message through the Blind Pros website but have not received any response. > > It appears I will have to go to another company to replace my shade. Needless to say, I'm very frustrated and disappointed with this company. Based on my experience, do not expect good customer service after installation, especially if your blinds or shades are out of warranty. **★★★★★ — Monte, Aug. 2021** > Lissa and her husband Darren, are fantastic when it comes to designing and installing new orr repalcement window coverings. We wanted to switch out our blinds for shades and Lissa walked through the many choices and then helped us decide on the best for our needs. Then Darren came a few weeks later and did the removal of the old blinds and installation of the new shades, even helping us to understand how to program the power up/down control. Both are exceptional professionals and easy to chat with when it comes to discussing your requirements. I can't imagin dealing with anyone better than BlindPros!! **★★★★★ — Chiaron Barry, Aug. 2021** > We have used blind pros for two different houses and have been very happy with the product and service. I find the quality and pricing above par. **Comment from BLINDPROS:** > Chiaron, thank you so much! We always enjoy working with you! **★★★★★ — HU-470750447, Aug. 2021** > Lissa always provides excellent customer service and has quality products. I have used her for various projects over the past 10 years. She’s very reliable and a pleasure to work with! :-) **★ — erinbrophy2, Aug. 2021** > Provided wrong product and will not provide a solution. Company took over four months to respond to an email because ,according to the owner, my $1290 project was “way too small” for them. (They should not have accepted it.)After installing the incorrect hardware and wrong materials, I requested a replacement or refund. They will not provide either and I cannot get in touch with them. I did receive 6 ridiculously unprofessional emails I am happy to share. Stay away. Product and service are terrible. **★ — Vinod Gurwara, Aug. 2019** > I had Lissa do my entire house with plantation shutters, faux wood blinds and roller shades with remote control. I have also referred her to other neighbors. More than once I have had problems with the company for not responding to any follow up customer service issues. Most recently I am trying to get a backup remote for the roller shades on the sliding doors. Since I am not getting any response from Lissa and Darren (installer) I will try to reach the manufacturer to see if they can > help. **Comment from BLINDPROS:** > Vinod I am so sorry you feel the way that you do. I looked back on our calendar just now and counted 12 instances that we have been to your residence since 2016. (There have been times that we have visited you without logging it on our schedules). We have always tried to respond to your calls and emails and provide good customer service and follow up. I even replaced shades that were in good working condition simply because you did not like them. I was not aware you needed an extra remote. There are absolutely NO messages on any personal cell, our business line or any emails from you indicating this. I will reach out to you so that we can get this resolved. **★★★★★ — Paige Pavlik, Dec. 2016** > This is the 3rd time that I have had Lissa do my home. She has impeccable taste and understands my needs. She shows me items at my price points. Darren does an excellent job installing and servicing. I would highly recommend Lissa and Darren. **★★★★★ — jjsheehy, April 2016** > BlindPros provided insight, direction and professional installation that we have not found with other companies. Lissa was very thorough with showing us options for window treatments and answering our numerous questions. Delivery and installation could not have been any faster. Cleanup after the installation was also thorough. **★★★★★ — drusillaanderson4, April 2016** > BlindPros did my blinds for my house when I moved in and did a beautiful job. I had them for 2 1/2 years and they still looked like new. Decided I wanted to put plantation shutters so called BlindPros again. I am so happy with my plantation shutters. They are high quality and look beautiful, and the price was great. I would highly recommend them. **★★★★★ — daphnerivers, April 2016** > Lissa and BlindPros did an amazing job once again. We added roller shades to our front lobby and back office. The blinds are so sleek and contemporary looking and have really transformed the space. We had curtains and they looked so cluttered and dated. I admire our new shades every day. They are so easy to open and close and make such a statement to our decor. **★★★★★ — jvittert, April 2016** > Lissa, came to our home with samples and very helpful suggestions for the replacement of our window blinds. Both she and Darren, who handled the installation, were very pleasant, professional and responsive. We enjoyed our experience working with BlindPros and would recommend them to our friends. Thank you **★★★★★ — Carmen Hatcher \| eXp Realty, Aug. 2015** > Lissa and Darren are an absolute pleasure to work with and their prices are super competitive. Darren doesn't mess around with installation and was in and out quickly and did the job properly. I use BlindPros for my personal home and refer them to all my real estate clients in the Raleigh area. Highly recommend. ## Selected projects - [Drapery & Soft Treatments](https://www.houzz.com/hznb/projects/drapery-and-soft-treatments-pj-vj~332297) - Location: Raleigh/Durham, NC - Photos: 34 - Description: BlindPros Soft Treatments includes Drapery & Curtains, Decorative Hardware, Valances and Toppers, Pillows & Bedding - [Woven Wood Blinds](https://www.houzz.com/hznb/projects/woven-wood-blinds-pj-vj~354988) - Location: Not specified - Photos: 10 - [Roman Shades](https://www.houzz.com/hznb/projects/roman-shades-pj-vj~353375) - Location: Raleigh/Durham, NC - Photos: 27 - Description: Roman Shades add style and privacy/light control to almost any space. A blind and drapery in one product. Many styles and fabrics to choose from. - [Plantation Shutters](https://www.houzz.com/hznb/projects/plantation-shutters-pj-vj~821991) - Location: Not specified - Photos: 31 - Description: Plantation Shutters offer a classic look and tons of light control. We prefer wood shutters by ShutterCrafters - only available at BlindPros [See all 4 projects](https://www.houzz.com/professionals/window-treatments/blindpros-pfvwus-pf~1384656318) ## Community Q&A **Q: What is the paint color on the walls?** *(in Photo Questions)* A: We only did the drapery treatments we did not help to choose wall colors. **Q: Is there blue in this valance?? What colors are in it?** *(in Photo Questions)* A: No it is black/charcoal/red/white/gold --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-24.*