--- title: "Bassett Furniture — Furniture & Accessories | Houzz" canonical_html_url: https://www.houzz.com/professionals/furniture-and-accessories/bassett-furniture-pfvwus-pf~1477014983 markdown_url: https://www.houzz.com/md/professionals/pf~1477014983.md entity_type: LocalBusiness business_name: "Bassett Furniture" category: ["Furniture & Accessories"] image: https://st.hzcdn.com/fimgs/ba63457801e5a412_5345-w400-h400-b0-p0--.jpg address: "Visit website for contact form, Bassett, Virginia 24055, United States" latitude: 36.7534 longitude: -80.0055 phone: "(877) 525-7070" website: http://www.bassettfurniture.com rating: 3.5 review_count: 15 best_of_houzz_awards: 2 followers: 426 last_updated: 2026-09-05 --- # Bassett Furniture Original Houzz profile: [Bassett Furniture](https://www.houzz.com/professionals/furniture-and-accessories/bassett-furniture-pfvwus-pf~1477014983) ## Professional summary - **Primary category:** Furniture & Accessories - **Location:** Bassett, VA - **Houzz rating:** 3.5 out of 5 (15 reviews) - **Best of Houzz:** 2 awards (2014–2015), for Service. ## About ### Houzz Badges - Houzz Influencer - 50,000 Ideabook Saves A modern twist on traditional style for home. Custom furniture, just the way you want it. Our skilled Bassett Furniture Design Consultants are dedicated to taking the guess work out of your home decorating. They will help you create custom furnishings, define your decorating lifestyle, establish a budget, make a house call, or simply offer an opinion…all free of charge. Our custom solutions make it easy to express your unique sense of style with a variety of options, including upholstery, beds, dining, home storage and home entertainment. Visit Bassett Furniture's website today to view our full product line, request a catalog, and sign up to receive email promotions and offers. ## Business Details | Field | Value | | --- | --- | | Business Name | Bassett Furniture | | Address | Visit website for contact form, Bassett, Virginia 24055, United States | | Phone | (877) 525-7070 | | Website | http://www.bassettfurniture.com | | Followers on Houzz | 426 | **Social profiles:** - Facebook — https://www.facebook.com/BassettFurnitureUS - LinkedIn — http://www.linkedin.com/company/bassett-furniture-industries - Blog — http://pinterest.com/bassettus/ ## Contact - **Houzz profile:** [Bassett Furniture](https://www.houzz.com/professionals/furniture-and-accessories/bassett-furniture-pfvwus-pf~1477014983) - **Website:** http://www.bassettfurniture.com - **Phone:** (877) 525-7070 ## Credentials - **Best of Houzz:** 2 awards (2014–2015), for Service. ## Reviews **Overall rating: 3.5 out of 5 — 15 reviews** *Aspect averages:* - Work Quality: 50.0 - Communication: 50.0 - Value: 50.0 ### Reviews **★★★★★ — HU-803404934, March 2026** > Cannot say enough how positive our shopping experience has been with Bassett in Fayetteville. > The designer we have been working with Jodie, and Chris the store manager have been such a fun positive experience! They BOTH came over to our home to help us figure out what would look the best and fit our room. They took the time to measure the room, and designed a schematic that showed the furniture in the room so we could see what it would look like! > Then when the furniture arrived they both came over to our house and helped us get furniture situated correctly, and even helped us “accessorize” our room. It has transformed our home and we are so happy! > Next project with Bassett will be our master bedroom! > We cannot recommend them enough! > Plus the quality of the furniture is outstanding! It is so true that you get what you pay for! **★ — Irene Roche, July 2023** > WARNING!! While the Bassett furniture may look beautiful in the pictures, the actual quality of their products is not. IN ADDITION, they completely lack both customer service and quality assurance departments. Our sales woman ordered the wrong draw pulls for our bedroom furniture. It has taken 3 1/2 months of me calling Bassett to finally get 15 draws for the 2 nightstands, 6 draw dresser and 5 draw chest to be replaced. When they came to deliver the new draws, at least FOUR were damaged and unable to be installed. In addition, another draw had neither the draw pull or the hole drilled for the draw pull. Of course, no one from Bassett reached out to us to rectify the situation and we AGAIN had to make multiple calls. It is now going to take an additional 4-6 weeks for our order to be processed, 2 weeks for it to be shipped and an additional week to set up delivery. BUYER BEWARE!! Lucille Most at the Garden City, NY store did not place the right order and Bassett is only interested in keeping your money and giving you the run around. **★ — Tina Stroud, Sept. 2018** > I could not be more disappointed in the general quality of my Bassett dining room table. We purchased the custom made Bench Wood product and with only a few months of everyday (not excessive) use, the wood seats have deep scratches. Bassett's warrantee is for manufacturing issues only; however, I would think a $600 chair would have better warrantees for general quality. **★★★★★ — Yvonne Augustyniak, Feb. 2018** > I had purchased apx. 10K in furniture from the new Chandler store. The designers came to my home and helped select fabric. We had some issues with the fabric when the sectional arrived but the store quickly resolved the issues. The designers came back to our home and helped correct the fabric issues and worked with me to ensure that their product was the perfect fit for our space. Thank-you Chandler Bassett for the amazing service and response! **★★★★★ — Dina Giacomo, Feb. 2018** > My experience with Bassett has been great!! We moved and furnished our entire new home through Bassett. We had one of their interior designers come out and help with the floor plan. My husband and I had a great time in their show room picking out styles and fabrics. Everything we have is custom (without the custom prices). We had a few issues with a couple of pieces and the manager in Green Brook, Scott Levy, repaired each piece without any issues. He is great, his staff is great and I look forward to using them in the future. **★★★★★ — stephanielucasms, Oct. 2016** > I bought my furniture a few pieces at a time, paid it off and got a few more pieces, paid them off and got more, until my house was filled with gorgeous high quality furniture. 10 years later; I am still happy. > > BUT... I got married and my motion bed was too small for both of us and I made the mistake of going to "Luckies furniture" in Biloxi Ms. > I paid $4000 for a king size two sided motion bed. > BUT... Their mattress has a pillow top that seporated in a few weeks and makes a gloob of fabric in the bend where my hips are. I complained and they said that I misused the bed. That I had to make the bed flat before getting out? I am ill and use the bed to help me get out! > Anyway Bassett, I am soooo sorry that I didn't go back to your store in Gulfport MS. and went to Luckies furniture in Biloxi MS. > > I WAS A $4000 fool! **★ — Alana Savoie, Sept. 2016** > If you are looking for service, Bassett is NOT the place. The couch that was built for me (that fact that they built it was stressed when it did not show up as promised). Now that I need a piece fixed, it cannot be done. I can buy a piece of leather for $47 PLUS shipping (we are talking an area less than 6 inches). AND the area is too much for their guy to do. I'll have to find someone myself to get it fixed. So they can build a whole couch but cannot repair yours when you have a problem. Could not be less satisfied. **★ — cdpiro, Aug. 2016** > Bassett sales manager Eddy says, "We want to make our customers happy" > Our experience? A complete waste of time and money! > Happy? I'm pissed off! > My only retribution, at this point, is to warn others NOT to shop at this store for anything! > WE WASTED OVER $4,000! > The so-called 'designer' we worked with did not come to our home...instead, she looked at pictures we provided and advised that we purchase a dining table/and chairs that ended up being too massive for our space. When I called to discuss this situation, Eddy and company basically said, "Unfortunately our designer couldn't come to your house to measure, and there's nothing we can do about it" > Hey Eddy, why do you have a designer? Isn't it to prevent these kinds of potential problems? > Wow! Hey Bassett, is this anyway to build or promote a business? Do you think I'd ever recommend your company to anyone I know? > The return policy sucks! Everything is a 'custom order'. Once they've got your money, you're screwed! > I regret ever walking into this store! **★★★★★ — forestlover, June 2016** > Five years ago, I purchased a whole living room's worth of furniture from Bassett: sofa, loveseat, 2 upholstered glider chairs, and two ottomans. My sales representative was enormously helpful in choosing the furniture and fabrics and is an expert interior designer. She even provided guidance on wall paint colors and other non-furniture related decor, even for adjoining rooms, for free, because I was purchasing furniture from Bassett. I am still thrilled with my living room: everything is still in excellent condition and still in style!. I am now looking for dining room and bedroom furniture and hope to find what I want at Bassett because the quality is so good. **★ — Toni Weigel, Feb. 2016** > I bought a dining set from them and the table is .5 inches taller than what they advertised, and the chairs are 1.5 inches shorter than what they advertised. So basically, the table comes up way too high when I sit at it, making it non-functional. I called to ask if they can take an inch and a half off the base, which they will not do. So much for being custom made!! We paid up to $3000 for a table that makes me angry every time I look at it. My poor kids have to stand up on the chairs to eat dinner. Our sales lady told us to get booster seats. I'm way too old for a booster seat. So today, I will have to spend the day trying to call the right people to help me, or call my lawyer. So annoying!! **★★ — Brm Mac, Oct. 2015** > Purchased a king bed and was not completely satisfied with mattress received a plush and would like firm. Called local Rochester Store and could not get an answer about Bassett's comfort guarantee, if any or exchange policy. Along with King Set we purchased bed and two nightstands which we are happy with. If buying a Mattress set, purchase from an establishment that has a comfort guarantee or exchange policy for their mattresses, Bassett does not. **Comment from Bassett Furniture:** > We’re so sorry to hear that you’ve had a negative experience. If you would like to speak to someone in customer service, please message us the Bassett Furniture location you purchased from and your contact information. Or you can reach us directly at mfriddle@bassettfurniture.com Thank you! **★★★★★ — louisvillebulldog, Aug. 2014** > Buying furniture can be a trying experience.. Not the case at Bassett in Louisville, KY. The designers were extremely helpful and the store manager Tonya Mattingly is a very gifted designer and you couldn't ask for a better person to run this store. She was well beyond helpful and is a true professional. Go to Bassett in Louisville and she will make sure that you leave the store completely satisfied and with a good feeling about your buying experience . A+ It doesn't get any better than this and I have purchased furniture from most of the major manufacturers ## Selected projects - [HideAway Dining - Seamless Hosting](https://www.houzz.com/hznb/projects/hideaway-dining-seamless-hosting-pj-vj~7762076) - Location: Not specified - Photos: 6 - Description: HideAway Dining Seamless Hosting is designed for effortless entertaining without compromising on style. This dining table features self-storing leaves that expand when you need extra space and tuck away neatly when you don’t, creating a versatile solution for both everyday meals and special gatherings. Crafted with refined materials and clean, tailored lines, HideAway Dining blends function with sophistication. It’s a table that adapts to your lifestyle, making hosting intuitive, polished, and b… - [The Newbury Home](https://www.houzz.com/hznb/projects/the-newbury-home-pj-vj~7762072) - Location: Not specified - Photos: 9 - Description: Newbury Home brings together timeless design and modern living for a cohesive, elevated whole-home experience. Every piece is thoughtfully curated, from refined furniture and tailored upholstery to versatile accents that balance style with function. With clean lines, rich textures, and a harmonious palette, Newbury Home creates spaces that feel both polished and inviting. Designed for everyday life and effortless entertaining, this collection transforms the home into a sanctuary of comfort, soph… - [Z4 Collection - Luxury Sleeper Sofas](https://www.houzz.com/hznb/projects/z4-collection-luxury-sleeper-sofas-pj-vj~7762065) - Location: Not specified - Photos: 8 - Description: Z4 Collection – Luxury Sleeper Sofas combines sleek design with effortless functionality, offering a modern solution for versatile living. Crafted with attention to detail, each sofa features tailored upholstery, plush support, and a seamless mechanism that transforms your space from day to night with ease. Designed for comfort without compromising style, the Z4 Collection balances clean lines, luxurious fabrics, and thoughtful proportions. Perfect for everyday living or welcoming overnight gues… - [Textural Stories](https://www.houzz.com/hznb/projects/textural-stories-pj-vj~7762063) - Location: Not specified - Photos: 8 - Description: Textural Stories explores the artistry of fabrics, leathers, and materials, bringing depth and personality to every space. Each surface is carefully curated for touch, tone, and timeless appeal, transforming everyday elements into moments of understated luxury. From supple leathers and soft linens to rich woods and tactile weaves, this collection highlights the power of texture to define a room, create warmth, and inspire layered, sophisticated interiors. It’s where materiality meets design, tel… - [The Outdoor Edit](https://www.houzz.com/hznb/projects/the-outdoor-edit-pj-vj~7762058) - Location: Not specified - Photos: 5 - Description: The Outdoor Edit reimagines open-air living with a refined, effortless approach. This space blends clean-lined outdoor furniture with inviting textures and durable materials designed to stand up to the elements while maintaining a polished look. Every piece is selected to create a seamless transition between indoor comfort and outdoor relaxation. Thoughtful proportions and flexible seating make the space ideal for both casual afternoons and evening gatherings. The result is an outdoor setting th… - [Restful Retreat](https://www.houzz.com/hznb/projects/restful-retreat-pj-vj~7762054) - Location: Not specified - Photos: 9 - Description: Restful Retreat is designed as a quiet escape, where comfort and refinement exist in perfect balance. Soft textures, tailored silhouettes, and a calming palette create a bedroom that feels serene yet thoughtfully composed. Every element is chosen to support rest while maintaining a clean, elevated aesthetic. Layered materials and subtle details bring warmth and depth to the space, resulting in a room that feels personal, inviting, and timeless. It’s a retreat rooted in comfort, designed for unwi… - [The Gathered Table](https://www.houzz.com/hznb/projects/the-gathered-table-pj-vj~7762048) - Location: Not specified - Photos: 8 - Description: The Gathered Table is a celebration of thoughtful design and effortless hosting. This dining space is centered around craftsmanship, clean lines, and materials chosen for both beauty and longevity. Designed to adapt to everyday meals and special occasions alike, the table anchors the room with a sense of ease and intention. Warm wood tones, tailored seating, and refined details come together to create a setting that feels welcoming yet elevated. It’s a space made for lingering conversations, sha… - [Living We Love](https://www.houzz.com/hznb/projects/living-we-love-pj-vj~7762024) - Location: Not specified - Photos: 5 - Description: Living We Love is where fresh perspective meets thoughtful design. This project highlights new collections that bring a refined yet approachable feel to the home, blending clean lines, rich textures, and timeless silhouettes. Each piece is intentionally selected to create a space that feels current without sacrificing longevity, balancing comfort with elevated style. From custom upholstery and artisan-crafted wood finishes to versatile seating and statement accents, this living room showcases ho… [See all 8 projects](https://www.houzz.com/professionals/furniture-and-accessories/bassett-furniture-pfvwus-pf~1477014983) ## Ideabooks - [Commonwealth Upholstered Bedroom by Bassett Furniture](https://www.houzz.com/ideabooks/64899349/list/commonwealth-upholstered-bedroom-by-bassett-furniture) — 8 ideas - [Commonwealth Panel Bed Bedroom by Bassett Furniture](https://www.houzz.com/ideabooks/63802241/list/commonwealth-panel-bed-bedroom-by-bassett-furniture) — 10 ideas - [Marseille Sofa Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/62959221/list/marseille-sofa-living-room-by-bassett-furniture) — 11 ideas - [Affinity Chaise Sectional Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/61542813/list/affinity-chaise-sectional-living-room-by-bassett-furniture) — 11 ideas - [Provence Double Pedestal Dining Room by Bassett Furniture](https://www.houzz.com/ideabooks/58720099/list/provence-double-pedestal-dining-room-by-bassett-furniture) — 9 ideas - [Alex Sleeper Sofa Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/58091846/list/alex-sleeper-sofa-living-room-by-bassett-furniture) — 11 ideas - [Sutton U-Shaped Sectional Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/57675126/list/sutton-u-shaped-sectional-living-room-by-bassett-furniture) — 11 ideas - [Harlan L-Shaped Sectional Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/57033987/list/harlan-l-shaped-sectional-living-room-by-bassett-furniture) — 11 ideas - [Essex Sofa Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/56044242/list/essex-sofa-living-room-by-bassett-furniture) — 11 ideas - [Provence Upholstered Bedroom by Bassett Furniture](https://www.houzz.com/ideabooks/55679762/list/provence-upholstered-bedroom-by-bassett-furniture) — 8 ideas - [Alex L-Shaped Sectional Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/55370361/list/alex-l-shaped-sectional-living-room-by-bassett-furniture) — 11 ideas - [Provence Sleigh Bedroom by Bassett Furniture](https://www.houzz.com/ideabooks/54996915/list/provence-sleigh-bedroom-by-bassett-furniture) — 9 ideas - [Artisanal Round Dining Room by Bassett Furniture](https://www.houzz.com/ideabooks/54894083/list/artisanal-round-dining-room-by-bassett-furniture) — 8 ideas - [HGTV Custom Medium L-Shaped Sectional By Bassett Furniture](https://www.houzz.com/ideabooks/54670419/list/hgtv-custom-medium-l-shaped-sectional-by-bassett-furniture) — 13 ideas - [Custom 60" Round Pedestal Dining Room by Bassett Furniture](https://www.houzz.com/ideabooks/53990088/list/custom-60-round-pedestal-dining-room-by-bassett-furniture) — 4 ideas - [Custom Dining Rectangle Table by Bassett Furniture](https://www.houzz.com/ideabooks/53832660/list/custom-dining-rectangle-table-by-bassett-furniture) — 6 ideas - [Bench\*Made Tavern Table Dining Room by Bassett Furniture](https://www.houzz.com/ideabooks/53403073/list/bench-made-tavern-table-dining-room-by-bassett-furniture) — 3 ideas - [Compass Dining Room by Bassett Furniture](https://www.houzz.com/ideabooks/53090919/list/compass-dining-room-by-bassett-furniture) — 8 ideas - [Montague Leather Sectional Living Room by Bassett Furniture](https://www.houzz.com/ideabooks/52300913/list/montague-leather-sectional-living-room-by-bassett-furniture) — 11 ideas - [Custom Round Table Dining by Bassett Furniture](https://www.houzz.com/ideabooks/52071101/list/custom-round-table-dining-by-bassett-furniture) — 5 ideas [See all 67 ideabooks](https://www.houzz.com/ideabooks/users/bassettus) ## Community Q&A **Q: How can I obtain the price of this Chatham Panel Bed** *(in Photo Questions)* The SKU is 2417-K159 A: Hello! Unfortunately, the Chatham panel bed is no longer part of the Bassett product collection. We do have a few other panel bed selections: https://www.bassettfurniture.com/bedroom/beds.aspx?refines=Productgroup%7cBed%5e%5eMaterial%7cWood **Q: where can I buy this sideboard and does it come with a hutch option?** *(in Photo Questions)* A: Hello! We apologize. The Emporium line is discontinued at Bassett. We do carry a variety of other credenzas & storage options, such as the Bella credenza below: https://www.bassettfurniture.com/80-Credenza-DZ50190.asp Thank you! **Q: Buyer Beware at BASSETT FURNITURE** *(in Furniture)* We purchased several pieces of Bassett furniture, a little over a year ago and are extremely displeased with the quality. The fabric, on our sofa is showing all-over wear/pilling and the table has multiple small dents/scratches. Several months after purchase I was concerned with the sofa and contacted our store directly (they came out twice over a few month period). Our main concern was the amount of pilling and wear on the fabric body and edges. The representative used a fabric fuzz remover and said the pilling should not continue and suggested to speed the process we could have the fabric cleaned (which would stop the process). We were also told at this time that pilling was not covered by their warranty. I've since purchased a fuzz remover, had the fabric cleaned and still have found the need to de-fuzz it every few months. After a bit over a year the fabric looks worn and shabby. We are newly retired and did our research before our move and purchase. We truly believed Bassett to be a quality product. We were also told (by our sales person), at the time of purchase, that the fabric we chose was a higher grade fabric (with a higher price point). I believed at the time we had made a quality purchase. I've had many upholstered pieces over my lifetime and have never experienced this type of breakdown in such a short amount of time (my last sofa was 15 years old and never pilled or showed fabric wear). I'm also not one to complain for minor imperfections, however this was a major purchase, I'm now faced with replacing. At the same time we purchased a dining table and chairs. I agree with others that the wood is very soft and dents/scratches easily. I'm not sure but it may be both soft wood and/or an inferior finish. Read the fine print.....! After contacting both the store and the manufacturer directly I was told they were sorry I was dissatisfied but the warranty doesn't cover my problems. A: Thank you, Tamy. I will forward this info to our customer care team and someone will reach out soon. **Q: Are the armchairs that are in the highland collection available?** *(in Photo Questions)* A: yes, see this page - and you can custom choose the fabric. https://www.bassettfurniture.com/Albert-Dining-Chair-DZ31826.asp **Q: Where can I purchase this exact rug?** *(in Photo Questions)* A: Hello! I apologize. Bassett no longer carries the rug shown in the image. We do still have a huge selection of rugs on our website: https://www.bassettfurniture.com/accessories/rugs.asp **Q: Couch** *(in Photo Questions)* Where is the couch from and does it come in other colors? A: Hello! This is the Leather Ladson Sectional by Bassett Furniture. It is available in leather only and you can find more details about this item here: https://www.bassettfurniture.com/Cocoa-Small-Leather-L-Shaped-Sectional-DZ37863.asp Or you can find your local Bassett Home Furnishing store here and a Design Consultant would be happy to assist you: https://www.bassettfurniture.com/furniture-stores.asp --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-05.*