---
title: "Royal Spa — Hot Tub & Spa Dealers | Houzz"
canonical_html_url: https://www.houzz.com/professionals/hot-tub-and-spa-dealers/royal-spa-pfvwus-pf~1510741186
markdown_url: https://www.houzz.com/md/professionals/pf~1510741186.md
entity_type: LocalBusiness
business_name: "Royal Spa"
category: ["Hot Tub & Spa Dealers"]
image: https://st.hzcdn.com/fimgs/9a730db9034bef04_5622-w400-h400-b1-p10--.jpg
address: "2041 West Epler Avenue, Indianapolis, Indiana 46217, United States"
latitude: 39.6782
longitude: -86.1976
phone: "(317) 934-2199"
website: https://www.royalspa.com/
rating: 3
review_count: 4
best_of_houzz_awards: 1
followers: 18
last_updated: 2026-08-14
---

# Royal Spa

> Central Indiana's Source for the \#1 Swimming Pool Alternative

Original Houzz profile: [Royal Spa](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/royal-spa-pfvwus-pf~1510741186)

## Professional summary

- **Primary category:** Hot Tub & Spa Dealers
- **Location:** Indianapolis, IN
- **Serves:** Indianapolis, Carmel, Fishers, Greenwood, Westfield, Avon, Beech Grove, Speedway, Mooresville, New Whiteland, Whiteland, Brooklyn, Southport, Clermont, Warren Park, Homecroft, Camby, Giest, West Newton
- **Houzz rating:** 3.0 out of 5 (4 reviews)
- **Best of Houzz:** 1 award (2017), for Service.

## About

### Houzz Badges

- Houzz Pro Software User
- 500 Ideabook Saves
- Verified Hires

### Business highlights

- 1 Verified Hire

Custom hot tubs and swim spas made right here in Indiana. For fun or hydrotherapy, our innovative engineering brings the best of both fitness and relaxation together. 
Some hot tubs are built to sell, some are engineered to own. Royal Spa hot tubs and spas are built strong, operate more efficiently, cost less to service and cost less to own. We take pride in offering expertly engineered equipment with many unique features found only in Royal Spa products.

We began manufacturing spas and accessories in Indianapolis, Indiana in 1981. Our 89,000 square foot manufacturing facility is located on Epler Avenue in Indianapolis. It includes a full service wood shop where we manufacture our spa cabinets, gazebos, saunas, and steps, as well as a mold shop where we design and produce our own molds, a complete assembly plant, a full line service department and a factory showroom.

Our focus is on making the “Best of the Best” from both an engineering perspective and ease of ownership for our customers. We build products that will outlast their owners, are inexpensive to maintain and operate, and that will be inexpensive to repair after warranties have expired.

Royal Spa products are designed to give you the option to choose what best suits your needs. You have a choice in materials, number of jets, circulation systems and more.  Whatever you need, whether for 2 people or 7, cozy or spacious, simple or with all the bells & whistles.

### Services Provided

- Custom Hot Tubs
- Hot Tub Installation
- Hot Tub Sales

### Areas Served

- Indianapolis
- Carmel
- Fishers
- Greenwood
- Westfield
- Avon
- Beech Grove
- Speedway
- Mooresville
- New Whiteland
- Whiteland
- Brooklyn
- Southport
- Clermont
- Warren Park
- Homecroft
- Camby
- Giest
- West Newton

## Business Details

| Field | Value |
| --- | --- |
| Business Name | Royal Spa |
| Address | 2041 West Epler Avenue, Indianapolis, Indiana 46217, United States |
| Phone | (317) 934-2199 |
| Website | https://www.royalspa.com/ |
| Followers on Houzz | 18 |

**Social profiles:**
- Facebook — https://www.facebook.com/royalspafactory/
- X (Twitter) — http://twitter.com/myroyalspa

## Contact

- **Houzz profile:** [Royal Spa](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/royal-spa-pfvwus-pf~1510741186)
- **Website:** https://www.royalspa.com/
- **Phone:** (317) 934-2199

## Credentials

- **Best of Houzz:** 1 award (2017), for Service.

## Reviews

**Overall rating: 3.0 out of 5 — 4 reviews**

*Aspect averages:*
- Work Quality: 30.0
- Communication: 10.0
- Value: 10.0

### Featured Review

**★★★★★ — jerryzink, Dec. 2014**

> This is the second hot tub that I have purchased from Royal Spa.  On both occasions I have been fortunate enough to have an extremely knowledgeable sales person.  This time Sean, at the Pendleton Pike store was very helpful in helping us decide on color, options etc  He went out of his way to make sure that we had a pleasant purchasing experience.  He is a true service professional.

**Comment from Royal Spa:**

> Thanks for the feedback, Jerry. And thanks for being a customer!

### All 4 reviews

**★ — Marie K, May 2026**

> We have owned three brand new hot tubs. I would never ever again purchase a hot tub from Royal spa. This company is the most unorganized and pretty much useless company I have ever dealt with. They are nothing but excuses and don't even work together to try to come up with a solution to make the customer happy. I'm sorry I have to even put a one star down. They do not deserve it
> Look elsewhere

**★ — Scott McCorkle, Oct. 2019**

> MORE LIKE ROYAL SCAM
> They came out to repair my hot tub on Tuesday.  A guy named Donnie called me and went over the problems and quoted me $869 + Tax for the repairs.  An hour later he called me back to say he was going to have to come back to finish installing the jets and needed a credit card \#.  I paid him $841.  I asked why the bill was $841 if it wasn’t complete, he said that was the bill + tax and the jets would be less than $100 when he came back.  I was hesitant to pay him because it all sounded a bit sketchy at best.  "It's going to run $869" and I give approval, "It's not done but I need $841" - how is is $841 and not done?  So I owe $28? "No tax was in there too".  How much will it be when you return.  "Ummm, uhhh, the parts are cheap, under $100 with tax".    He returned today, I spoke to him on the phone and told him to give me a call after I’d pay him.  Instead of doing so, he went to the door and asked my son for payment.  The bill was $193 and he paid him in cash.  My son called and told me and I’ve called “DONNIE” 9x now and he’s not answering. I’ve also called Royal Spa several times and left a message but of course can’t get through to anyone.  This is a 100% straight SCAM.  Before the job began, this also included cleaning out the hot tub to which he later stated I needed to do so, if he did it, it would be extra.  Super sketchy……won’t use them or recommend them again.  I’ve spent THOUSANDS here over the years and I’m very disappointed.  Sometimes, being the “main game” or “only game” in town means that service and honesty no longer matter.

**★★★★★ — aldafforn, Sept. 2016**

> If your looking for a Hottub Royal Spa is the place to go. Make sure to Ask for Derek Cleveland. Superb Customer Service. We love our New Hottub!!!

**Comment from Royal Spa:**

> Thank you for the kind words and we're glad you love the hot tub.

## Selected projects

- [Swim Spas](https://www.houzz.com/hznb/projects/swim-spas-pj-vj~610122)
  - Location: Not specified
  - Photos: 21
  - Description: Swim spas are great for exercise, relaxation or family fun. Enjoy the benefits of owning a pool all 12 months of the year, without the high cost. Superior design ensures this continuous current pool meets the needs of both fitness enthusiasts and those wanting an alternative to a traditional swimming pool for fun and relaxation. We have worked hard to bring you the perfectly engineered swim-spa concept.
- [New Mexico Swim Spa](https://www.houzz.com/hznb/projects/new-mexico-swim-spa-pj-vj~1475631)
  - Location: Not specified
  - Photos: 4
- [Hot Tub Installation - Tom's House](https://www.houzz.com/hznb/projects/hot-tub-installation-tom-s-house-pj-vj~1560406)
  - Location: Not specified
  - Photos: 9
- [Sultan Hot Tub Installation](https://www.houzz.com/hznb/projects/sultan-hot-tub-installation-pj-vj~574282)
  - Location: Not specified
  - Photos: 5
- [King Ultra Hot Tub Installation](https://www.houzz.com/hznb/projects/king-ultra-hot-tub-installation-pj-vj~580650)
  - Location: Not specified
  - Photos: 1
- [Hot Tubs](https://www.houzz.com/hznb/projects/hot-tubs-pj-vj~573785)
  - Location: Not specified
  - Photos: 15
- [Our Products](https://www.houzz.com/hznb/projects/our-products-pj-vj~1520539)
  - Location: Not specified
  - Photos: 14
- [Hot Tub Enclosure](https://www.houzz.com/hznb/projects/hot-tub-enclosure-pj-vj~594487)
  - Location: Not specified
  - Photos: 7
  - Description: This project board is all about the hot tub enclosure. View our photos and visit our website for details about these custom made products. http://www.royalspa.com/
- [Commercial Float Tanks](https://www.houzz.com/hznb/projects/commercial-float-tanks-pj-vj~600619)
  - Location: Not specified
  - Photos: 1
- [Hot Tub Installations 2016](https://www.houzz.com/hznb/projects/hot-tub-installations-2016-pj-vj~2335808)
  - Location: Not specified
  - Photos: 12

[See all 10 projects](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/royal-spa-pfvwus-pf~1510741186)

## Video

- [Company video](https://player.vimeo.com/external/840790320.m3u8?s=10e38f3558e4be15c8ef35a5b3fac87ff33e85ff&oauth2_token_id=1384357804)

## Frequently Asked Questions

**Do you integrate spas?**
Yes, we specialize in manufacturing and integrating our custom hot tubs and swim spas into your home environment. We design and build these products in our Indianapolis factory, ensuring they fit seamlessly into your desired space for relaxation or fitness. Our team can assist with the installation of your chosen Royal Spa product.

**Do you offer energy-efficient pumps and filtration systems?**
Absolutely! We pride ourselves on manufacturing energy-efficient hot tubs and swim spas. Our products are designed with industry-leading, money-saving features, including advanced circulation systems, pumps, and filtration to ensure optimal performance and lower operating costs. We engineer our equipment for efficiency and durability right here in Indianapolis.

**Do you offer ongoing maintenance or service plans?**
Yes, we absolutely offer ongoing support for your Royal Spa product. We have a full-line service department and provide parts, filters, and chemicals to help you maintain your hot tub or swim spa. Our goal is to make ownership easy and affordable, ensuring your spa operates efficiently for years to come with our expert assistance.

*FAQ content may be generated based on the Pro's Houzz profile and website.*

## Ideabooks

- [Patios and Decks](https://www.houzz.com/ideabooks/28055028/list/patios-and-decks) — 3 ideas
- [Creative Gardening](https://www.houzz.com/ideabooks/29276720/list/creative-gardening) — 2 ideas

[See all 2 ideabooks](https://www.houzz.com/ideabooks/users/royalspa)

---

*Source: Houzz professional profile. Reflects the profile as of 2026-08-14.*