--- title: "Kohler — Kitchen & Bath Fixtures | Houzz" canonical_html_url: https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kohler-pfvwus-pf~1577186000 markdown_url: https://www.houzz.com/md/professionals/pf~1577186000.md entity_type: LocalBusiness business_name: Kohler category: ["Kitchen & Bath Fixtures"] image: https://st.hzcdn.com/fimgs/8fb342740ebc497f_8780-w400-h400-b1-p10--.jpg address: "444 Highland Drive, Kohler, Wisconsin 53044, United States" latitude: 43.7381 longitude: -87.7867 phone: "(800) 456-4537" website: http://www.us.kohler.com rating: 4.6 review_count: 43 best_of_houzz_awards: 14 followers: 3565 last_updated: 2026-08-29 --- # Kohler Original Houzz profile: [Kohler](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kohler-pfvwus-pf~1577186000) ## Professional summary - **Primary category:** Kitchen & Bath Fixtures - **Location:** Kohler, WI - **Serves:** Nationwide - **Houzz rating:** 4.6 out of 5 (43 reviews) - **Best of Houzz:** 14 awards (2012–2023), for Design, Service. ## About ### Houzz Badges - Houzz Influencer - Recommended on Houzz - 100,000 Ideabook Saves Kohler leads the way in design, craftsmanship and innovation. Kohler's product offering spans across all price points, offering consumers a wide variety of options in kitchen and bath fixtures, faucets, and more. ### Services Provided - Sink Sales - Shower Sales - Toilet Sales - Faucet Sales - Kitchen & Bath Fixtures ### Areas Served - Nationwide ## Business Details | Field | Value | | --- | --- | | Business Name | Kohler | | Address | 444 Highland Drive, Kohler, Wisconsin 53044, United States | | Phone | (800) 456-4537 | | Website | http://www.us.kohler.com | | Followers on Houzz | 3565 | **Social profiles:** - Facebook — http://www.facebook.com/kohler - X (Twitter) — http://www.twitter.com/kohler - LinkedIn — http://www.linkedin.com/company/kohler-co. - Blog — http://bold.kohler.com ## Contact - **Houzz profile:** [Kohler](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kohler-pfvwus-pf~1577186000) - **Website:** http://www.us.kohler.com - **Phone:** (800) 456-4537 ## Credentials **Certifications & Awards** - National Association of Home Builders - HBRA of Central Connecticut - HBRA of Connecticut - **Best of Houzz:** 14 awards (2012–2023), for Design, Service. **Affiliations** - [National Association of Home Builders](https://www.houzz.com/professionals/schools-and-organizations/national-association-of-home-builders-pfvwus-pf~562065019) - [HBRA of Central Connecticut](https://www.houzz.com/professionals/schools-and-organizations/hbra-of-central-connecticut-pfvwus-pf~596581782) - [HBRA of Connecticut](https://www.houzz.com/professionals/schools-and-organizations/hbra-of-connecticut-pfvwus-pf~790835092) ## Reviews **Overall rating: 4.6 out of 5 — 43 reviews** *Aspect averages:* - Communication: 50.0 - Value: 50.0 ### Reviews **★★★★★ — Greg and Jodie Armer, Aug. 2021** > Wow, what a great customer service experience! In today's times it is so unusual to have a good customer service team, reach one of the team quickly, and talk with someone who knows the product and takes time with you to be sure your question is resolved. I experienced that today with Jessie, a customer service rep for the faucet line of Kohler. She was easy to work with, spent time to help us research a parts question, and confirmed everything in a follow up email. We will definitely use Kohler again. **★ — Rob Ahern, Nov. 2020** > I remodeled my kitchen and two bathrooms a few years back. I installed Kohler products throughout. Recently I noted that one of the faucets in one of the bathrooms was losing its finish. The same issue happened last year with another faucet and Kohler replaced it under the product's lifetime warranty. > When I contacted Kohler for warranty service last week, my request was denied. The customer service representative told me that after reviewing my picture I sent, that the problem was not a defect, but an "environmental issue." What does that mean??? We never use chemicals, clearly this has happened before, and now they won't send a replacement. When I inquired again about "environmental issue," crickets. No response at all. > I am not impressed with Kohler at this point, and will swap the two faucets out for Moen, who has treated me well in the past. I am going to post this on my Facebook feed, and make sure that my 1233 friends and public users of Facebook know that Kohler does not back their products. Shop else where. **★ — Mike Hall, June 2020** > Wow! Middle of a pandemic, work stopped on construction projects, and no change to the Kohler return policy?! Past 45 days and no exceptions, no returns of unopened merchandise. Sad. **★★★★★ — Gary Eich, March 2019** > Great products and they stand behind the lifetime warranty, no hesitation. Sent them pictures of a problem in a 15 year old faucet, and they sent a new one! Can not beat that! **★★★★★ — Indigo Remodeling, Oct. 2018** > My customers really like the sleek and modern look of the plumbing fixtures we selected. > The product helped us achieve the look we wanted. **★★★★★ — shawn gold, Aug. 2018** > Have a bunch of higher end Kohler products. One of them broke. About 10 years and could not find receipt. Called up Kohler and they replaced it free of charge as per their lifetime guarantee. Super pleasant customer experience and fast services. I am an even bigger fan! **★ — R Peter Zullo, April 2018** > I ordered the real rain piano for my shower from Bender plumbing show rooms not New Haven on 4-7.I was just told today that I could take four months to receive it. Why does anyone sell a product that they can’t get? We have already rough plumbed all the parts to it and now we can’t finish until August!! Bender and Kohl’s both have horrible customer service! **★★★★★ — Master Plan Builders & Master Plan Design, Aug. 2017** > We have been using Kohler products for many years and have have great success with the longevity and performance from their products across the board. Our customer love the innovation and style that Kohler brings into their homes! **★★★★★ — Stephanie McDowell - Designer, June 2017** > I just remodeled my bathroom and put all Kohler fixtures (except faucet & sconce). Everything came out beautifully and I'm thrilled with the quality and look of my new bathroom. **★★★★★ — LaBonte Construction, April 2017** > We use their products on many of our projects. We are installing their DTV+ system right now on a steam shower and their contractor support has been great. **★★★★★ — Beckony Kitchens & Baths, Oct. 2016** > Kohler is an "always dependable product and company". They show the world how to do this right. Thanks for being a "tried and true" answer to every great project. **★★★★★ — Jacinta Kavanaugh, Aug. 2016** > We love our Artifacts faucet! It is quite the show piece. My cat thought she would model it. The polished chrome is beautiful! ## Selected projects - [Kitchens](https://www.houzz.com/hznb/projects/kitchens-pj-vj~164911) - Location: Not specified - Photos: 51 - Description: A collection of beautiful kitchens, all outfitted with Kohler products. Explore Kohler kitchens: http://bit.ly/Vk3JbZ - [Kohler](https://www.houzz.com/hznb/projects/kohler-pj-vj~1796851) - Location: Not specified - Photos: 50 - [Bathrooms](https://www.houzz.com/hznb/projects/bathrooms-pj-vj~35776) - Location: Not specified - Photos: 115 - Description: A collection of beautiful bathrooms and powder rooms outfitted with Kohler products. Explore Kohler bathrooms: http://bit.ly/15pAEhL [See all 3 projects](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kohler-pfvwus-pf~1577186000) ## Frequently Asked Questions **What warranty do you offer on fixtures?** We offer product warranties on our fixtures. You can find detailed information regarding specific product warranties and terms on our website under the "Parts & Support" section, or by visiting assist.kohler.com/en/warranty for comprehensive details. **What kind of fixtures do you offer?** We offer an extensive range of kitchen and bath fixtures, including various styles of bathroom and kitchen faucets, sinks, toilets, bathtubs, and showers. Our selection covers everything from smart home fixtures to cast iron sinks and Artist Editions, ensuring a wide variety of options for your home. **Do you carry smart plumbing fixtures?** Yes, we absolutely carry smart plumbing fixtures! Our smart home collection includes innovative Smart Showers, Smart Toilets, Smart Toilet Seats, and Smart Baths, designed to enhance your daily routines with advanced technology and convenience. **Do you carry water-efficient fixtures?** Yes, we are committed to sustainability and offer a variety of water-efficient fixtures. You can find products with 'Water Saving Design' and specific WaterSense® certified faucets and showerheads in our collections, helping you conserve water without compromising performance. **Do you assist with sizing and specification guidance?** Yes, we can certainly assist with sizing and specification guidance. Our website provides detailed 'Installation & Specifications' and 'Technical Specifications' for professionals. Additionally, our KOHLER® Store associates are available to offer product selection and design assistance to ensure you choose the right fixtures. *FAQ content may be generated based on the Pro's Houzz profile and website.* ## Ideabooks - [Color in Collaboration](https://www.houzz.com/ideabooks/33362432/list/color-in-collaboration) — 14 ideas - [Low Country Retreat](https://www.houzz.com/ideabooks/32864672/list/low-country-retreat) — 23 ideas - [Kohler Artist Editions](https://www.houzz.com/ideabooks/25787013/list/kohler-artist-editions) — 107 ideas - [Designs from HGTV](https://www.houzz.com/ideabooks/31519008/list/designs-from-hgtv) — 65 ideas - [White Bathrooms](https://www.houzz.com/ideabooks/30725480/list/white-bathrooms) — 17 ideas - [Showering Outdoors](https://www.houzz.com/ideabooks/26334073/list/showering-outdoors) — 13 ideas - [Memoirs collection](https://www.houzz.com/ideabooks/26598483/list/memoirs-collection) — 34 ideas - [Apron Front Sinks](https://www.houzz.com/ideabooks/26598878/list/apron-front-sinks) — 20 ideas - [Our Karbon Faucet in Your Spaces](https://www.houzz.com/ideabooks/26333995/list/our-karbon-faucet-in-your-spaces) — 26 ideas - [Kohler Color in the Kitchen](https://www.houzz.com/ideabooks/2439129/list/kohler-color-in-the-kitchen) — 41 ideas - [Performance Showering](https://www.houzz.com/ideabooks/26334125/list/performance-showering) — 33 ideas - [Kohler Tresham Collection](https://www.houzz.com/ideabooks/26086531/list/kohler-tresham-collection) — 47 ideas - [Contemporary Kitchens](https://www.houzz.com/ideabooks/3010329/list/contemporary-kitchens) — 13 ideas - [Kohler Tailored Vanity Collection](https://www.houzz.com/ideabooks/26086137/list/kohler-tailored-vanity-collection) — 15 ideas - [Perfect Powder Rooms](https://www.houzz.com/ideabooks/2150470/list/perfect-powder-rooms) — 11 ideas - [14 Ways to Use Black in the Bathroom](https://www.houzz.com/ideabooks/5162285/list/14-ways-to-use-black-in-the-bathroom) — 14 ideas - [Eclectic Kitchens](https://www.houzz.com/ideabooks/3011753/list/eclectic-kitchens) — 7 ideas - [Traditional Bathrooms](https://www.houzz.com/ideabooks/3012012/list/traditional-bathrooms) — 14 ideas - [Traditional Kitchens](https://www.houzz.com/ideabooks/3010474/list/traditional-kitchens) — 12 ideas - [Eclectic Bathrooms](https://www.houzz.com/ideabooks/3012106/list/eclectic-bathrooms) — 8 ideas [See all 30 ideabooks](https://www.houzz.com/ideabooks/users/kohlerco) ## Community Q&A **Q: what is the price** *(in Photo Questions)* A: Information on product and pricing on the Veil Intelligent toilet can be found on the Kohler website please link here: Veil Intelligent Toilet **Q: Help! new Kohler Underscore BubbleMassage tub came leaking twice :(** *(in Bathrooms)* My husband and I splurged and got the $4000+ Kohler Underscore tub with BubbleMassage + VibrAcoustic. However the tub arrived with leaks. Kohler agreed to send a new tub, but the second tub came leaking also! After talking to local supplier and Kohler multiple times, we can only get credits to another Kohler tub but no refund. At this point, our options are: 1\) Order the exact same tub for the third time, hoping this is not a manufacturer issue that will cause the third tub to leak on arrival or shortly after. 2\) Exchange the tub to Kallista Small Perfect tub with BubbleMassage. This will require redo the plumbing and framing already done for the 60 x 30 x 19 Underscore to 60 x 32 x 22 Kallista. 3\) Continue to talk to Kohler or the local supplier into giving us a refund... somehow. Anyone has experience with the Kallista or Kohler tub mentioned? What would you do in our shoes? A: Hi dottycat, we're sorry that you're having issues with your bathtub. We'd like to work with you on this. Please email our customer service team at KohlerCustServ@Kohler.com. Thank you! **Q: Love the sink** *(in Photo Questions)* Is that copper? Silestone? A: Cast iron. Check out our Whitehaven collection. http://www.us.kohler.com/us/search/searchResults.jsp?enableRedirect=true&all=true&filter-products-type=false&filter-parts-type=false&filter-techRef-type=false&filter-helpTopics-type=false&searchTerm=whitehaven&pageName=globalSearch&fromPage=search&\_requestid=7242341\# **Q: What is the floor?** *(in Photo Questions)* A: Flooring is Calcutta Borghini 3x6 Brick Bond **Q: Wall color?** *(in Photo Questions)* Can you please tell me the color of the paint? A: Walls are Benjamin Moore paint \#2088-60 Fruit Shake, Aura Bath & Spa matte **Q: Can this cabinet be recessed?** *(in Photo Questions)* A: Includes mounting hardware for surface or recessed installation. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-29.*