--- title: "CustomWorks Contracting, LLC — General Contractors | Houzz" canonical_html_url: https://www.houzz.com/professionals/general-contractors/customworks-contracting-llc-pfvwus-pf~1635802023 markdown_url: https://www.houzz.com/md/professionals/pf~1635802023.md entity_type: LocalBusiness business_name: "CustomWorks Contracting, LLC" category: ["General Contractors"] image: https://st.hzcdn.com/fimgs/81335f370f41affe_0402-w400-h400-b0-p0--.jpg address: "Greater Boston Area, Framingham, Massachusetts 01702, United States" latitude: 42.2822 longitude: -71.4339 phone: 50840500009 website: http://customworks.us rating: 5 review_count: 85 best_of_houzz_awards: 13 followers: 215 last_updated: 2026-08-22 --- # CustomWorks Contracting, LLC Original Houzz profile: [CustomWorks Contracting, LLC](https://www.houzz.com/professionals/general-contractors/customworks-contracting-llc-pfvwus-pf~1635802023) ## Professional summary - **Primary category:** General Contractors - **Location:** Framingham, MA - **Serves:** Boston, Cape Cod, Newton, Marlborough, Natick, Needham, Wellesley, Westborough, Martha's Vineyard, Hudson, Sudbury, Hopkinton, Westwood, Holliston, Wayland, Nantucket, Medway, Medfield, Weston, Southborough, Lincoln, Dover, Sherborn, Cordaville, Back Bay, Beacon Hill, Chestnut Hill, Fayville, Newton Lower Falls, Newtonville, Seaport, Wellesley Hills - **Houzz rating:** 5.0 out of 5 (85 reviews) - **Best of Houzz:** 13 awards (2013–2023), for Service, Design. ## About ### Houzz Badges - Star Houzzer - 5 Star Houzzer - Houzz Influencer - Recommended on Houzz - 10,000 Ideabook Saves - Best of Houzz winner - High-end - Offers Custom Work A repeating 'Best of Houzz" winner, CustomWorks Contracting, LLC is a superior remodeling company based in Massachusetts which strives to provide excellence in workmanship, communication, professionalism, and customer service. At CustomWorks we utilize the latest materials, methods, and technologies, and provide them with old world craftsmanship and a smile. Contact us today to start your journey. www.CustomWorks.us or info@Customworks.US ### Services Provided - Home Remodeling - Bathroom Remodeling - Kitchen Remodeling - General Contracting - Home Additions - Custom Homes - New Home Construction - Home Extensions - Deck Building - Basement Remodeling - Guesthouse Design & Construction - Garage Building - Outdoor Kitchen Construction - Home Restoration - Pool House Design & Construction - Project Management - Custom Home Bars - Attic Conversion - Home Gym Design & Construction - Stair Installation - Barn Design & Construction - Wine Cellar Installation - Workshop Design & Construction - Remodeling ### Areas Served - Boston - Cape Cod - Newton - Marlborough - Natick - Needham - Wellesley - Westborough - Martha's Vineyard - Hudson - Sudbury - Hopkinton - Westwood - Holliston - Wayland - Nantucket - Medway - Medfield - Weston - Southborough - Lincoln - Dover - Sherborn - Cordaville - Back Bay - Beacon Hill - Chestnut Hill - Fayville - Newton Lower Falls - Newtonville - Seaport - Wellesley Hills ### Typical Job Cost $200,000 - 5 million CustomWorks works on a cost-plus basis, and values the transparency and openness that this brings, helping to build a strong relationship with clients. ## Business Details | Field | Value | | --- | --- | | Business Name | CustomWorks Contracting, LLC | | Address | Greater Boston Area, Framingham, Massachusetts 01702, United States | | Phone | 50840500009 | | Website | http://customworks.us | | License Number | MA CSL | | Followers on Houzz | 215 | ## Contact - **Houzz profile:** [CustomWorks Contracting, LLC](https://www.houzz.com/professionals/general-contractors/customworks-contracting-llc-pfvwus-pf~1635802023) - **Website:** http://customworks.us - **Phone:** 50840500009 ## Credentials **Certifications & Awards** - Best of Houzz - **Best of Houzz:** 13 awards (2013–2023), for Service, Design. ## Reviews **Overall rating: 5.0 out of 5 — 85 reviews** *Aspect averages:* - Work Quality: 50.0 - Communication: 50.0 - Value: 50.0 ### Reviews **★★★★★ — Polina Afanaseva, March 2022** > CustomWorks Contracting are an excellent team. I would recommend them without any doubt. > All of their workers - and the sub-contractors they work with - are very kind, hardworking people, and knowledgeable professionals. > They have finished my renovation project as efficiently and quickly as was humanely possible (especially under the pandemic conditions which brought various delays and such..) > And after the project completion, they have always made themselves available for any posterior touch-ups that may be necessary once you being to inhabit/use the space. > Overall - extremely thankful for their help. Thank you CustomWorks Contracting! **Comment from CustomWorks Contracting, LLC:** > Thank you very much.. We appreciate the kind words and we are proud of that project. It is great to work with good people. **★★★★★ — Julia Berkley, March 2022** > We hired CustomWorks during the COVID pandemic to restore 3/4’s of our house after a house fire. The job was complicated because of insurance delays and the fact that there could be no architect or designer involved, hence no actual plans to work from, just an insurance “scope” of what was to be replaced. We had never so much as built an addition or redone a bathroom, so we were on a big learning curve rebuilding the interior of a whole house, with many questions. > > Joe and his team were patient and careful to find out what we hoped to do in the rebuild. They offered us options to consider and understood that we were working with an insurance budget based on what we’d previously had. They brought the same attention to detail to our challenging, medium-budget project as they do to much more expensive projects, and the quality shows. We are thrilled with the results. > > Joe is an excellent communicator. Occasionally it was challenging to get a response, but we understood we were originally scheduled to be a winter job, and insurance, COVID, etc., slid us into late spring and summer, colliding with large commitments Joe had been transparent about at the beginning. The electrician and plumber Joe hired for our project were super easy to work with and clearly cared about the quality of their work. They were used to working from plans, yet managed to get us what we asked for, and often better, on the fly. > > We’d certainly hire CustomWorks again, and would highly recommend them to others. There’s a reason they get such good reviews! **Comment from CustomWorks Contracting, LLC:** > Thanks! I know that property is night and day and I hope it gives you comfort following the fire and the content reimbursement challenges. **★★★★★ — Taylor Lowe, March 2022** > Joe was extremely professional, very responsive and most magically of all, his project estimates were prescient. I’m an architect and have worked with many contractors in several countries, and Joe was by far the most punctual, accountable and cooperative of any contractors I’ve worked with: I’ve had HORRIBLE experiences with other contractors that earned the Best of Boston from Boston Magazine area, but I would immediately work with CustomWorks again if the opportunity arises. **Comment from CustomWorks Contracting, LLC:** > Thank you very much! We were happy to be of service especially with unique architectural details which really set the property apart.. **★★★★★ — Major extension to our home. A new office dec, March 2022** > It has been a pleasure working with Joe and his team. Good communication thru out the project with estimates and any changes **★★★★★ — Joe and Kathy ODonnell, Jan. 2022** > Wish we had found Custom work earlier! Once they arrived on the scene everything fell into place and finally made sense! They actually take the time to explain what is happening! They arrive when needed and don’t leave until the job is done and done right! We have just completed building a house in Osterville with their help and guidance and we recommend them highly. > Custom works also manages our properties in Boston and Palm Beach **★★★★★ — Jackie Bullis, Aug. 2021** > We have worked with CustomWorks for several projects, large and small, over the last several years and are consistently blown away by their incredible communication, honesty, organization, responsiveness, and high-quality work. Highest recommendation! **Comment from CustomWorks Contracting, LLC:** > Thanks Jackie! We always look forward to seeing you guys. We appreciate the kind words. **★★★★★ — Jean, Oct. 2020** > We have relied on Joe, Andrew, and their team every step of the way of a major home renovation -- from advising us prior to the purchase, to consulting on structural issues, to coaching on our DIY efforts, to pulling together and overseeing quality subcontractors, to offering suggestions and creative solutions throughout the project. Being able to count on the whole CustomWorks team for knowledgeable, reliable, and straight-shooting advice and true workmanship has helped relieve much of the stress of transforming a decrepit old house into our happy new home. **Comment from CustomWorks Contracting, LLC:** > Thanks Jean!! It’s been a dramatic change, so the before/afters will be great! We always love a challenge and straightening the old house was just that, but well worth the effort,. We are proud of the results and proud to be on your hardworking-homeowner team! **★★★★★ — Bill F., Oct. 2020** > I have been in the property management business in Boston for over 30 years. It has been a pleasure to work with Joe & Andrew Trainor of Custom Works. I and my unit owner's have used them in the repair of properties on Commonwealth Ave. for 12+ years. Everything from deck rebuild, window replacements, masonry repairs, interior repair & remolding etc... They are always professional, thorough, informative. The quality of their work is top notch and the pricing is very fair. An unusual combination to be sure. They take the time to examine the repair, explain in detail the way the repair will happen, always take extreme care to protect the property/home. Also, take many before and after photo's. Every unit owner that I have recommended them to has called them back many times. A great resource to keep on the speed dial. **★★★★★ — Robert W. Adams Archiect, Oct. 2020** > I have worked with CustomWorks Contracting on three projects . .two completed, one in proposal stage. The two completed projects are among the very best residential construction projects I have worked on. High client satisfaction, high architect satisfaction (me), kept to announced schedule, transparent in budget preparation and monitoring, resourceful in every phase of the work, paperwork the best of any residential contractor I have worked with. **★★★★★ — janetjanet1965, Oct. 2020** > I have worked with many builders and contractor's in my own personal home, my rental property, and in the homes of clients. I am so pleased that I found Joe and Andrew, 2 years ago! The entire process from start to finish has been a positive experience. They are very talented craftsmen. They are extremely professional with regards to communication and transparency. They always respond quickly to me, no matter how big or small my request is. The finished product is beautiful and their attention to detail is outstanding. I will continue to work with them and look forward to future projects. I can't recommend them more highly! **Comment from CustomWorks Contracting, LLC:** > Thanks Janet! We appreciate you and your talents, and look forward to the next fun project! **★★★★★ — Jeff, Oct. 2020** > We could not be happier with Joe and Andrew and the team at CustomWorks. They were great at advising us on our options and what we needed for our renovation. The work was done professionally, with great attention to detail, and on time. Joe was easy to communicate with throughout the process. **Comment from CustomWorks Contracting, LLC:** > Thanks Jeff! Dramatic change and I am sure your family will have many fun times in the new space(s)! **★★★★★ — John DeSimone, Oct. 2020** > I have hired CustomWorks on two projects in my home in the Back Bay of Boston. The most recent project involved window installation and painting. They are very skilled and professional. They completed the job in a timely manner and the results were excellent. **Comment from CustomWorks Contracting, LLC:** > Thanks John, Glad we were able to get the finally get the permits set and get it done! Have a great day! ## Selected projects - [Kitchens](https://www.houzz.com/hznb/projects/kitchens-pj-vj~375459) - Location: Not specified - Photos: 35 - [Bathrooms - CustomWorks Contracting, LLC](https://www.houzz.com/hznb/projects/bathrooms-customworks-contracting-llc-pj-vj~375457) - Location: Not specified - Photos: 80 - [Interiors](https://www.houzz.com/hznb/projects/interiors-pj-vj~375463) - Location: Not specified - Photos: 70 - [Wine Rooms](https://www.houzz.com/hznb/projects/wine-rooms-pj-vj~375458) - Location: Not specified - Photos: 11 - [Entryways, Porticos](https://www.houzz.com/hznb/projects/entryways-porticos-pj-vj~375479) - Location: Not specified - Photos: 9 - [Stairs](https://www.houzz.com/hznb/projects/stairs-pj-vj~375472) - Location: Not specified - Photos: 16 - [Outdoor/Exteriors](https://www.houzz.com/hznb/projects/outdoor-exteriors-pj-vj~344956) - Location: Not specified - Photos: 62 - [Finished basements](https://www.houzz.com/hznb/projects/finished-basements-pj-vj~375470) - Location: Not specified - Photos: 19 - [Mudroom/Laundry](https://www.houzz.com/hznb/projects/mudroom-laundry-pj-vj~375468) - Location: Not specified - Photos: 11 - [Dressing rooms](https://www.houzz.com/hznb/projects/dressing-rooms-pj-vj~375471) - Location: Not specified - Photos: 7 - [Home Gyms](https://www.houzz.com/hznb/projects/home-gyms-pj-vj~375465) - Location: Not specified - Photos: 10 - [Dining Rooms](https://www.houzz.com/hznb/projects/dining-rooms-pj-vj~375461) - Location: Not specified - Photos: 12 - [Saunas](https://www.houzz.com/hznb/projects/saunas-pj-vj~375464) - Location: Not specified - Photos: 5 - [Home Office](https://www.houzz.com/hznb/projects/home-office-pj-vj~375469) - Location: Not specified - Photos: 24 - [Special Projects](https://www.houzz.com/hznb/projects/special-projects-pj-vj~375473) - Location: Not specified - Photos: 9 - [Custom remodeled Kitchen](https://www.houzz.com/hznb/projects/custom-remodeled-kitchen-pj-vj~6336330) - Location: Not specified - Photos: 5 - [Kitchen Renovation](https://www.houzz.com/hznb/projects/kitchen-renovation-pj-vj~6336329) - Location: Not specified - Photos: 4 - [Contemporary kitchen](https://www.houzz.com/hznb/projects/contemporary-kitchen-pj-vj~6336328) - Location: Not specified - Photos: 15 - [Modern Style kitchen](https://www.houzz.com/hznb/projects/modern-style-kitchen-pj-vj~6336325) - Location: Not specified - Photos: 4 [See all 19 projects](https://www.houzz.com/professionals/general-contractors/customworks-contracting-llc-pfvwus-pf~1635802023) ## Ideabooks - [CustomWorks Contracting, LLC's Ideas](https://www.houzz.com/ideabooks/56450527/list/customworks-contracting-llc-s-ideas) — 4 ideas - [CustomWorks inspirations](https://www.houzz.com/ideabooks/1532946/list/customworks-inspirations) — 12 ideas - [CustomWorks Favorites](https://www.houzz.com/ideabooks/1532971/list/customworks-favorites) — 5 ideas [See all 3 ideabooks](https://www.houzz.com/ideabooks/users/customworks) ## Community Q&A **Q: Your kitchen design is so beautiful. A client shared it with me. She** *(in Photo Questions)* Your kitchen design is so beautiful. A client shared it with me. She loves the blue cabinet color. Would you share it with us? A: Hi Katherine, The kitchen blue is BM 2129-50 winter lake with decorator white trim. Cheers! Joe **Q: Love this sauna, what are the room dimensions?** *(in Photo Questions)* What are the room dimensions of this sauna? A: Hi Valdena, its about 7’x8’. It’s from Finlandia sauna. They are great to work with and have excellent products. Thanks, Joe **Q: What is the floor material?** *(in Photo Questions)* Very nice basement! I'm interested in the floor material. Is it something other than wood? A: Hi, yes, it is a wood grain tile, over radiant floor. Thanks for the compliment, Best, Joe **Q: Cabinet lighting** *(in Photo Questions)* What type of cabinet lighting did you use inside? A: Hello, It is LED strip set into the side of the cabinet so it shines sideways illuminating the glass. That's why it sparkles so well. Downlights are too focused to achieve this and can get blocked. Keep in mind you need to hide the driver somewhere to power the led's; although you can wire it from another room, basement, etc. Good luck! **Q: Cabinets** *(in Photo Questions)* Could you tell me the wood and stain please? Beautiful. A: Hi, they are quarter sawn oak form texas, Bentwood Cabinets. I do not recall the stain color unfortunately. Thanks! Joe **Q: Where can I buy this door or how did you build it?** *(in Photo Questions)* A: Hello, We built it on site with oak boards and a plywood back. It has 6 HD hinges and an electromagnet lock which opens the door when you move a preselected book on the shelf. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-22.*